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(196613,'PluginOcsinventoryngOcsServer',1,'',0,'GLPI Admin (2)','2023-11-01 16:42:33',6,'1','0'),
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(363044,'ITILCategory',389,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Dotation (396)'),
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(363048,'ITILCategory',389,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Evenementiel (398)'),
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(363050,'ITILCategory',398,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Formation (399)'),
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(363052,'ITILCategory',398,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Réunion - Refus (-48h) (400)'),
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(363054,'ITILCategory',389,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Prêt (401)'),
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(363056,'ITILCategory',389,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Prise de fonction (402)'),
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(363058,'ITILCategory',389,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Téléphonie (403)'),
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(363060,'ITILCategory',403,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Ligne - Création EF (404)'),
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(363063,'ITILCategory',405,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','\'\'Carte inconnue\'\' - COPIEUR (406)'),
(363064,'ITILCategory',406,'0',20,'GLPI Admin (2)','2024-12-18 20:57:56',0,'',''),
(363065,'ITILCategory',405,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Demande TDD Tallinn (407)'),
(363066,'ITILCategory',407,'0',20,'GLPI Admin (2)','2024-12-18 20:57:56',0,'',''),
(363067,'ITILCategory',405,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','HL3 (408)'),
(363068,'ITILCategory',408,'0',20,'GLPI Admin (2)','2024-12-18 20:57:56',0,'',''),
(363069,'ITILCategory',405,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Matériel_etr (409)'),
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(363071,'ITILCategory',409,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','ITINEO_etr (410)'),
(363072,'ITILCategory',410,'0',20,'GLPI Admin (2)','2024-12-18 20:57:56',0,'',''),
(363073,'ITILCategory',405,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Mobilité – Dotation – GSM Simple (411)'),
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(363075,'ITILCategory',405,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Pop-up archive centralisée (412)'),
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(363085,'ITILCategory',417,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Arob@s (418)'),
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(363093,'ITILCategory',421,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Applications eolisées (422)'),
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(363095,'ITILCategory',421,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Réinitialisation mot de passe (423)'),
(363096,'ITILCategory',423,'0',20,'GLPI Admin (2)','2024-12-18 20:57:56',0,'',''),
(363097,'ITILCategory',417,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Firefox (424)'),
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(363099,'ITILCategory',424,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Configuration (425)'),
(363100,'ITILCategory',425,'0',20,'GLPI Admin (2)','2024-12-18 20:57:56',0,'',''),
(363101,'ITILCategory',424,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Navigation (426)'),
(363102,'ITILCategory',426,'0',20,'GLPI Admin (2)','2024-12-18 20:57:56',0,'',''),
(363103,'ITILCategory',417,'ITILCategory',17,'GLPI Admin (2)','2024-12-18 20:57:56',0,'','Messagerie Générique (427)'),
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(363381,'ITILCategory',382,'ITILCategory',17,'GLPI Admin (2)','2024-12-19 14:55:58',0,'','Demande ordinaire (514)'),
(363382,'ITILCategory',514,'0',20,'GLPI Admin (2)','2024-12-19 14:55:58',0,'',''),
(363383,'ITILCategory',514,'',0,'GLPI Admin (2)','2024-12-19 14:56:37',99,'','D_ORD'),
(363384,'ITILCategory',514,'',0,'GLPI Admin (2)','2024-12-19 14:56:37',74,'1','0'),
(363385,'ITILCategory',514,'',0,'GLPI Admin (2)','2024-12-19 14:56:37',76,'1','0'),
(363386,'ITILCategory',381,'',0,'GLPI Admin (2)','2024-12-19 14:57:19',14,'demande TDD','Demande TDD'),
(363387,'ITILCategory',381,'',0,'GLPI Admin (2)','2024-12-19 14:57:19',1,'Crasic BERLIN &#62; demande TDD','Crasic BERLIN &#62; Demande TDD'),
(363388,'ITILCategory',513,'',0,'GLPI Admin (2)','2024-12-19 14:57:41',99,'IND','D_IND'),
(363389,'ITILCategory',373,'',0,'GLPI Admin (2)','2024-12-19 15:16:06',75,'0','1'),
(363390,'ITILCategory',374,'',0,'GLPI Admin (2)','2024-12-19 15:16:17',75,'0','1'),
(363391,'ITILCategory',375,'',0,'GLPI Admin (2)','2024-12-19 15:16:31',75,'0','1'),
(363392,'ITILCategory',376,'',0,'GLPI Admin (2)','2024-12-19 15:16:46',75,'0','1'),
(363393,'ITILCategory',372,'ITILCategory',17,'GLPI Admin (2)','2024-12-19 15:26:14',0,'','Incident de type B (515)'),
(363394,'ITILCategory',515,'0',20,'GLPI Admin (2)','2024-12-19 15:26:14',0,'',''),
(363395,'ITILCategory',515,'',0,'GLPI Admin (2)','2024-12-19 15:26:33',75,'1','0'),
(363396,'ITILCategory',515,'',0,'GLPI Admin (2)','2024-12-19 15:26:53',99,'','I_B'),
(363397,'ITILCategory',372,'ITILCategory',17,'GLPI Admin (2)','2024-12-19 15:27:22',0,'','Incident de type C (516)'),
(363398,'ITILCategory',516,'0',20,'GLPI Admin (2)','2024-12-19 15:27:22',0,'',''),
(363399,'ITILCategory',516,'',0,'GLPI Admin (2)','2024-12-19 15:27:42',99,'','I_C'),
(363400,'ITILCategory',516,'',0,'GLPI Admin (2)','2024-12-19 15:27:42',75,'1','0'),
(363401,'ITILCategory',515,'',0,'GLPI Admin (2)','2024-12-19 15:28:51',16,'','Interruption de service 10 utilisateurs ou plus'),
(363402,'ITILCategory',516,'',0,'GLPI Admin (2)','2024-12-19 15:30:42',16,'','Les autres cas d\'incident'),
(363403,'PluginTagTag',4,'',0,'GLPI Admin (2)','2024-12-19 15:38:17',1,'Sécurité - S1','TRA-0IB'),
(363404,'PluginTagTag',4,'',0,'GLPI Admin (2)','2024-12-19 15:38:17',2,'Sévérité de l\'incident de sécurité','Interruption de service pour 10 utilisateurs génériques ou plus'),
(363405,'PluginTagTag',4,'',0,'GLPI Admin (2)','2024-12-19 15:38:17',7,'#e51f1f','#ce7e00'),
(363406,'PluginTagTag',5,'',0,'GLPI Admin (2)','2024-12-19 15:39:58',1,'Sécurité - S2','TRA-0IC'),
(363407,'PluginTagTag',5,'',0,'GLPI Admin (2)','2024-12-19 15:39:58',2,'','Incident de type C - dite Faible'),
(363408,'PluginTagTag',5,'',0,'GLPI Admin (2)','2024-12-19 15:39:58',7,'#d25151','#f1c232'),
(363409,'PluginTagTag',6,'',0,'GLPI Admin (2)','2024-12-19 15:42:36',1,'Tickets VIP','VIP - TRA-0IA'),
(363410,'PluginTagTag',6,'',0,'GLPI Admin (2)','2024-12-19 15:42:36',2,'','Interruption de service, donc un incident, ouvert par une personne dite prioritaire - VIP'),
(363411,'User',22,'Profile',19,'GLPI Admin (2)','2024-12-19 15:46:43',0,'MEAE (0), Observer (2) (R)',''),
(363412,'Profile',2,'User',19,'GLPI Admin (2)','2024-12-19 15:46:43',0,'Bernardo Andrée (22), MEAE (0) (R)',''),
(363413,'Entity',0,'User',19,'GLPI Admin (2)','2024-12-19 15:46:43',0,'Bernardo Andrée (22), Observer (2) (R)',''),
(363414,'User',22,'Profile',19,'GLPI Admin (2)','2024-12-19 15:46:43',0,'MEAE (0), 4-Coordonnateur de gestion du parc informatique (38) (R)',''),
(363415,'Profile',38,'User',19,'GLPI Admin (2)','2024-12-19 15:46:43',0,'Bernardo Andrée (22), MEAE (0) (R)',''),
(363416,'Entity',0,'User',19,'GLPI Admin (2)','2024-12-19 15:46:43',0,'Bernardo Andrée (22), 4-Coordonnateur de gestion du parc informatique (38) (R)',''),
(363417,'PluginTagTag',6,'Ticket',15,'GLPI Admin (2)','2024-12-19 15:47:59',0,'','Signaler un incident de cybersécurité - Réception d\'un courriel malveillant (218)'),
(363418,'Ticket',218,'PluginTagTag',15,'GLPI Admin (2)','2024-12-19 15:47:59',0,'','VIP - TRA-0IA (6)'),
(363422,'PluginTagTag',6,'Ticket',15,'GLPI Admin (2)','2024-12-19 15:50:05',0,'','Interruption du réseau VPN soulevé par une personne VIP (1)'),
(363424,'Group',243,'',0,'GLPI Admin (2)','2024-12-19 15:50:52',14,'3-GR-Support N2','3-Groupes SPIE_GLPI'),
(363425,'Group',243,'',0,'GLPI Admin (2)','2024-12-19 15:50:52',1,'3-GR-Support N2','3-Groupes SPIE_GLPI'),
(363426,'Group',228,'',0,'GLPI Admin (2)','2024-12-19 15:51:21',14,'GR2-Gestion des actifs et des configurations','4-GR2-Gestion des actifs et des configurations'),
(363427,'Group',228,'',0,'GLPI Admin (2)','2024-12-19 15:51:21',1,'GR2-Gestion des actifs et des configurations','4-GR2-Gestion des actifs et des configurations'),
(363428,'Group',243,'',0,'GLPI Admin (2)','2024-12-19 15:51:39',14,'3-Groupes SPIE_GLPI','3-GR SPIE_GLPI'),
(363429,'Group',243,'',0,'GLPI Admin (2)','2024-12-19 15:51:39',1,'3-Groupes SPIE_GLPI','3-GR SPIE_GLPI'),
(363430,'Group',243,'',0,'GLPI Admin (2)','2024-12-19 15:51:51',14,'3-GR SPIE_GLPI','3-GR-SPIE_GLPI'),
(363431,'Group',243,'',0,'GLPI Admin (2)','2024-12-19 15:51:51',1,'3-GR SPIE_GLPI','3-GR-SPIE_GLPI'),
(363432,'RuleTicket',1740,'RuleAction',19,'GLPI Admin (2)','2024-12-19 15:52:44',0,'Ajouter des étiquettes Assigner VIP - TRA-0IA (2063)',''),
(363433,'RuleTicket',1740,'',0,'GLPI Admin (2)','2024-12-19 15:52:44',19,'2024-11-27 15:34:52','2024-12-19 15:52:44'),
(363434,'RuleTicket',1740,'RuleAction',17,'GLPI Admin (2)','2024-12-19 15:52:56',0,'','Ajouter des étiquettes Assigner VIP - TRA-0IA (2088)'),
(363435,'RuleTicket',1740,'',0,'GLPI Admin (2)','2024-12-19 15:52:56',19,'2024-12-19 15:52:44','2024-12-19 15:52:56'),
(363437,'SLM',16,'',0,'GLPI Admin (2)','2024-12-19 15:56:59',16,'','TRA-0IA Respect des délais de Résolution définitive des Incidents de Priorité A'),
(363438,'SLM',17,'0',20,'GLPI Admin (2)','2024-12-19 15:58:12',0,'',''),
(363439,'SLM',17,'SLA',17,'GLPI Admin (2)','2024-12-19 15:58:33',0,'','N/A (33)'),
(363440,'SLA',33,'0',20,'GLPI Admin (2)','2024-12-19 15:58:33',0,'',''),
(363441,'SLA',33,'',0,'GLPI Admin (2)','2024-12-19 16:00:51',1,'','SLA Incident Priorité B - TTR 4h'),
(363442,'SLA',33,'',0,'GLPI Admin (2)','2024-12-19 16:00:51',16,'','La priorité de type B - Forte - se détermine par rapport au nombre de personnes touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution'),
(363443,'SLM',17,'SLA',18,'GLPI Admin (2)','2024-12-19 16:00:51',0,'','SLA Incident Priorité B - TTR 4h'),
(363444,'SLM',17,'SLA',18,'GLPI Admin (2)','2024-12-19 16:00:51',0,'','La priorité de type B - Forte - se détermine par rapport au nombre de personnes touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution'),
(363445,'SlaLevel',10,'0',20,'GLPI Admin (2)','2024-12-19 16:02:13',0,'',''),
(363446,'SlaLevel',10,'SlaLevelCriteria',17,'GLPI Admin (2)','2024-12-19 16:02:34',0,'','Statut n\'est pas Résolu (14)'),
(363447,'SlaLevelCriteria',14,'0',20,'GLPI Admin (2)','2024-12-19 16:02:34',0,'',''),
(363448,'SlaLevel',10,'SlaLevelCriteria',17,'GLPI Admin (2)','2024-12-19 16:02:49',0,'','Statut n\'est pas Clos (15)'),
(363449,'SlaLevelCriteria',15,'0',20,'GLPI Admin (2)','2024-12-19 16:02:49',0,'',''),
(363450,'SlaLevel',10,'SlaLevelAction',17,'GLPI Admin (2)','2024-12-19 16:03:02',0,'','Rappels automatiques pour les SLAs Envoyer Oui (14)'),
(363451,'SlaLevelAction',14,'0',20,'GLPI Admin (2)','2024-12-19 16:03:02',0,'',''),
(363452,'SLM',18,'0',20,'GLPI Admin (2)','2024-12-19 16:06:29',0,'',''),
(363453,'SLM',18,'SLA',17,'GLPI Admin (2)','2024-12-19 16:08:40',0,'','SLA Incident Priorité C - TTR 16h (34)'),
(363454,'SLA',34,'0',20,'GLPI Admin (2)','2024-12-19 16:08:40',0,'',''),
(363455,'SlaLevel',11,'0',20,'GLPI Admin (2)','2024-12-19 16:09:33',0,'',''),
(363456,'SlaLevel',11,'SlaLevelCriteria',17,'GLPI Admin (2)','2024-12-19 16:09:51',0,'','Statut n\'est pas Résolu (16)'),
(363457,'SlaLevelCriteria',16,'0',20,'GLPI Admin (2)','2024-12-19 16:09:51',0,'',''),
(363458,'SlaLevel',11,'SlaLevelCriteria',17,'GLPI Admin (2)','2024-12-19 16:10:07',0,'','Statut n\'est pas Clos (17)'),
(363459,'SlaLevelCriteria',17,'0',20,'GLPI Admin (2)','2024-12-19 16:10:07',0,'',''),
(363460,'SlaLevel',11,'',0,'GLPI Admin (2)','2024-12-19 16:10:28',1,'SLA Incident Priorité B - TTR 16h à 4h de la fin','SLA Incident Priorité C - TTR 16h à 4h de la fin'),
(363461,'SLM',18,'',0,'GLPI Admin (2)','2024-12-19 16:11:00',16,'TRA-0IC Respect des délais de Résolution définitive des Demandes standards ou Incidents dits Faibles de Priorité C','TRA-0IC Respect des délais de Résolution définitive Incidents dits Faibles de Priorité C'),
(363462,'RuleTicket',1763,'0',20,'GLPI Admin (2)','2024-12-19 16:29:58',0,'',''),
(363463,'RuleTicket',1763,'RuleAction',17,'GLPI Admin (2)','2024-12-19 16:29:58',0,'','SLAs TTR Assigner SLA Incident Priorité A - TTR 2h (2089)'),
(363464,'RuleAction',2089,'0',20,'GLPI Admin (2)','2024-12-19 16:29:58',0,'',''),
(363465,'RuleTicket',1763,'RuleAction',17,'GLPI Admin (2)','2024-12-19 16:29:58',0,'','Ajouter des étiquettes Assigner VIP - TRA-0IA (2090)'),
(363467,'RuleTicket',1763,'RuleCriteria',17,'GLPI Admin (2)','2024-12-19 16:29:58',0,'','Demandeur dans groupe est 1-GR-Personnes prioritaires ou VIP (MEAE) (3334)'),
(363469,'RuleTicket',1763,'RuleCriteria',17,'GLPI Admin (2)','2024-12-19 16:29:58',0,'','Type est Incident (3335)'),
(363471,'RuleTicket',1740,'',0,'GLPI Admin (2)','2024-12-19 16:31:19',1,'Demandeur dans Groupe VIP','Assignation SLA Incident Priorité A - TTR 2h - Demandeur dans Groupe VIP'),
(363472,'RuleTicket',1763,'',0,'GLPI Admin (2)','2024-12-19 16:32:34',1,'Demandeur dans Groupe VIP (copie)','Assignation SLA Incident Priorité B - TTR 4h - Interruption service pour 10 utilisateurs ou plus'),
(363475,'RuleTicket',1763,'RuleCriteria',18,'GLPI Admin (2)','2024-12-19 16:35:07',0,'_groups_id_of_requester','itilcategories_id'),
(363476,'RuleTicket',1763,'RuleCriteria',18,'GLPI Admin (2)','2024-12-19 16:35:07',0,'231','515'),
(363477,'RuleTicket',1763,'RuleCriteria',17,'GLPI Admin (2)','2024-12-19 16:45:48',0,'','Code représentant la catégorie de tickets contient I_B (3336)'),
(363478,'RuleTicket',1763,'',0,'GLPI Admin (2)','2024-12-19 16:45:48',19,'2024-12-19 16:32:34','2024-12-19 16:45:48'),
(363480,'RuleTicket',1763,'RuleCriteria',19,'GLPI Admin (2)','2024-12-19 16:46:02',0,'Catégorie est [CSI] &#62; Incident de type B (MEAE) (3334)',''),
(363481,'RuleTicket',1763,'',0,'GLPI Admin (2)','2024-12-19 16:46:02',19,'2024-12-19 16:45:48','2024-12-19 16:46:02'),
(363482,'RuleAction',2089,'',0,'GLPI Admin (2)','2024-12-19 16:46:12',3,'32','33'),
(363483,'RuleTicket',1763,'RuleAction',18,'GLPI Admin (2)','2024-12-19 16:46:12',0,'32','33'),
(363485,'RuleTicket',1763,'RuleAction',18,'GLPI Admin (2)','2024-12-19 16:46:20',0,'6','4'),
(363486,'RuleTicket',1763,'',0,'GLPI Admin (2)','2024-12-19 16:46:38',8,'0','1'),
(363487,'RuleTicket',1764,'0',20,'GLPI Admin (2)','2024-12-20 17:54:57',0,'',''),
(363488,'RuleTicket',1764,'RuleAction',17,'GLPI Admin (2)','2024-12-20 17:54:57',0,'','SLAs TTR Assigner SLA Incident Priorité B - TTR 4h (2091)'),
(363489,'RuleAction',2091,'0',20,'GLPI Admin (2)','2024-12-20 17:54:57',0,'',''),
(363490,'RuleTicket',1764,'RuleAction',17,'GLPI Admin (2)','2024-12-20 17:54:57',0,'','Ajouter des étiquettes Assigner TRA-0IB (2092)'),
(363492,'RuleTicket',1764,'RuleCriteria',17,'GLPI Admin (2)','2024-12-20 17:54:57',0,'','Type est Incident (3337)'),
(363494,'RuleTicket',1764,'RuleCriteria',17,'GLPI Admin (2)','2024-12-20 17:54:57',0,'','Code représentant la catégorie de tickets contient I_B (3338)'),
(363495,'RuleCriteria',3338,'0',20,'GLPI Admin (2)','2024-12-20 17:54:57',0,'',''),
(363496,'RuleTicket',1764,'',0,'GLPI Admin (2)','2024-12-20 17:55:57',1,'Assignation SLA Incident Priorité B - TTR 4h - Interruption service pour 10 utilisateurs ou plus (copie)','Assignation SLA Incident Priorité C - TTR 16h - Interruption service pour les incidents dits faibles'),
(363497,'RuleCriteria',3338,'',0,'GLPI Admin (2)','2024-12-20 17:56:10',3,'I_B','I_C'),
(363498,'RuleTicket',1764,'RuleCriteria',18,'GLPI Admin (2)','2024-12-20 17:56:10',0,'I_B','I_C'),
(363499,'RuleAction',2091,'',0,'GLPI Admin (2)','2024-12-20 17:56:25',3,'33','34'),
(363500,'RuleTicket',1764,'RuleAction',18,'GLPI Admin (2)','2024-12-20 17:56:25',0,'33','34'),
(363502,'RuleTicket',1764,'RuleAction',18,'GLPI Admin (2)','2024-12-20 17:56:34',0,'4','5'),
(363503,'RuleTicket',1764,'',0,'GLPI Admin (2)','2024-12-20 17:56:51',8,'0','1'),
(363509,'PluginTagTag',4,'Ticket',15,'GLPI Admin (2)','2024-12-20 19:41:33',0,'','Interruption du service de messagerie (219)'),
(363517,'PluginTagTag',5,'Ticket',15,'GLPI Admin (2)','2024-12-20 19:44:57',0,'','Comportement anormal sur les accès des tickets par le demandeur initial (220)'),
(363523,'PluginFormcreatorFormAnswer',2,'Ticket',15,'Zitouna Anita (16)','2024-12-20 19:49:11',0,'','Support informatique - Problème de réception de courriel (221)'),
(363524,'PluginFormcreatorFormAnswer',2,'0',20,'Zitouna Anita (16)','2024-12-20 19:49:11',0,'',''),
(363529,'PluginFormcreatorFormAnswer',3,'Ticket',15,'Zitouna Anita (16)','2024-12-20 19:55:15',0,'','Support informatique - Test (222)'),
(363530,'PluginFormcreatorFormAnswer',3,'0',20,'Zitouna Anita (16)','2024-12-20 19:55:15',0,'',''),
(363539,'PluginFormcreatorFormAnswer',4,'Ticket',15,'Zitouna Anita (16)','2024-12-20 19:58:11',0,'','Support informatique - Test 2 (223)'),
(363540,'PluginFormcreatorFormAnswer',4,'0',20,'Zitouna Anita (16)','2024-12-20 19:58:11',0,'',''),
(363549,'PluginFormcreatorFormAnswer',5,'Ticket',15,'Zitouna Anita (16)','2024-12-20 20:03:43',0,'','Support informatique - Test 3 (224)'),
(363550,'PluginFormcreatorFormAnswer',5,'0',20,'Zitouna Anita (16)','2024-12-20 20:03:43',0,'',''),
(363559,'PluginFormcreatorFormAnswer',6,'Ticket',15,'Zitouna Anita (16)','2024-12-20 20:30:15',0,'','Support informatique - Test 4 (225)'),
(363560,'PluginFormcreatorFormAnswer',6,'0',20,'Zitouna Anita (16)','2024-12-20 20:30:15',0,'',''),
(363571,'PluginTagTag',5,'Ticket',15,'Gilat Yann (27)','2024-12-20 20:37:27',0,'','Test 7 (228)'),
(363581,'PluginTagTag',5,'Ticket',16,'GLPI Admin (2)','2024-12-20 20:39:42',0,'Test 7 (228)',''),
(363586,'PluginTagTag',5,'Ticket',15,'Gilat Yann (27)','2024-12-20 20:40:46',0,'','Test 8 (229)'),
(363592,'PluginTagTag',5,'Ticket',15,'Gilat Yann (27)','2024-12-20 20:41:40',0,'','Support informatique - Test 9 (230)'),
(363594,'PluginTagTag',5,'Ticket',16,'Gilat Yann (27)','2024-12-20 20:41:40',0,'Support informatique - Test 9 (230)',''),
(363597,'PluginFormcreatorFormAnswer',7,'Ticket',15,'Gilat Yann (27)','2024-12-20 20:41:40',0,'','Support informatique - Test 9 (230)'),
(363598,'PluginFormcreatorFormAnswer',7,'0',20,'Gilat Yann (27)','2024-12-20 20:41:40',0,'',''),
(363603,'PluginFormcreatorFormAnswer',8,'Ticket',15,'Gilat Yann (27)','2024-12-20 20:42:06',0,'','Incident matériel - [CSI] &#62; Incident de type B (231)'),
(363604,'PluginFormcreatorFormAnswer',8,'0',20,'Gilat Yann (27)','2024-12-20 20:42:06',0,'',''),
(363611,'PluginTagTag',4,'Ticket',15,'GLPI Admin (2)','2024-12-20 20:43:15',0,'','Support informatique - Test 11 (232)'),
(363613,'PluginTagTag',4,'Ticket',16,'GLPI Admin (2)','2024-12-20 20:43:15',0,'Support informatique - Test 11 (232)',''),
(363616,'PluginFormcreatorFormAnswer',9,'Ticket',15,'GLPI Admin (2)','2024-12-20 20:43:15',0,'','Support informatique - Test 11 (232)'),
(363617,'PluginFormcreatorFormAnswer',9,'0',20,'GLPI Admin (2)','2024-12-20 20:43:15',0,'',''),
(363621,'PluginTagTag',5,'Ticket',16,'GLPI Admin (2)','2024-12-20 20:44:05',0,'Test 8 (229)',''),
(363636,'PluginFormcreatorFormAnswer',10,'Ticket',15,'GLPI Admin (2)','2024-12-20 20:44:27',0,'','Incident matériel - [CSI] &#62; Incident de type B (233)'),
(363637,'PluginFormcreatorFormAnswer',10,'0',20,'GLPI Admin (2)','2024-12-20 20:44:27',0,'',''),
(363641,'PluginFormcreatorEntityconfig',11,'',0,'GLPI Admin (2)','2024-12-20 21:24:50',3,'1','0'),
(363645,'PluginFormcreatorFormAnswer',11,'Ticket',15,'Zitouna Anita (16)','2024-12-20 21:26:15',0,'','Support informatique - Test 13 (234)'),
(363646,'PluginFormcreatorFormAnswer',11,'0',20,'Zitouna Anita (16)','2024-12-20 21:26:15',0,'',''),
(363649,'Profile',1,'',0,'GLPI Admin (2)','2024-12-20 21:28:01',102,'2049','2053'),
(363652,'Profile',1,'',0,'GLPI Admin (2)','2024-12-20 21:30:42',108,'10-GAB- Formulaire simplifie (23)','&nbsp; (0)'),
(363655,'PluginFormcreatorEntityconfig',11,'',0,'GLPI Admin (2)','2024-12-20 21:32:27',3,'0','1'),
(363660,'PluginTagTag',5,'Ticket',15,'Gilat Yann (27)','2024-12-20 21:36:54',0,'','Test 16 (238)'),
(363662,'Profile',1,'',0,'GLPI Admin (2)','2024-12-20 21:45:42',102,'2053','2049'),
(363663,'Profile',1,'',0,'GLPI Admin (2)','2024-12-20 21:45:48',108,'&nbsp; (0)','10-GAB- Formulaire simplifie (23)'),
(363666,'PluginTagTag',4,'Ticket',15,'GLPI Admin (2)','2024-12-20 21:49:09',0,'','Support informatique - Test 17 (239)'),
(363668,'PluginTagTag',4,'Ticket',16,'GLPI Admin (2)','2024-12-20 21:49:09',0,'Support informatique - Test 17 (239)',''),
(363671,'PluginFormcreatorFormAnswer',12,'Ticket',15,'GLPI Admin (2)','2024-12-20 21:49:09',0,'','Support informatique - Test 17 (239)'),
(363672,'PluginFormcreatorFormAnswer',12,'0',20,'GLPI Admin (2)','2024-12-20 21:49:09',0,'',''),
(363679,'PluginTagTag',5,'Ticket',15,'GLPI Admin (2)','2024-12-20 21:51:03',0,'','Test 19 (241)'),
(363695,'PluginTagTag',5,'Ticket',16,'GLPI Admin (2)','2024-12-20 21:55:36',0,'Test 16 (238)',''),
(363699,'PluginTagTag',5,'Ticket',16,'GLPI Admin (2)','2024-12-20 21:55:36',0,'Test 19 (241)',''),
(363701,'Config',1,'',0,'GLPI Admin (2)','2025-01-14 19:13:02',1,'use_notifications 0','1'),
(363702,'Config',1,'',0,'GLPI Admin (2)','2025-01-14 19:13:07',1,'notifications_mailing 0','1'),
(363703,'NotificationMailingSetting',1,'',0,'GLPI Admin (2)','2025-01-14 19:15:39',1,'attach_ticket_documents_to_mail 1','0'),
(363704,'SLA',32,'',0,'GLPI Admin (2)','2025-01-21 15:02:41',1,'SLA Incident Priorité A - TTR 2h','SLA Incident Priorité A - Temps de résolution 2h'),
(363705,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-01-21 15:02:41',0,'SLA Incident Priorité A - TTR 2h','SLA Incident Priorité A - Temps de résolution 2h'),
(363706,'SLA',33,'',0,'GLPI Admin (2)','2025-01-21 15:04:48',1,'SLA Incident Priorité B - TTR 4h','SLA Incident Priorité B - Temps de résolution 4h'),
(363707,'SLM',17,'SLA',18,'GLPI Admin (2)','2025-01-21 15:04:48',0,'SLA Incident Priorité B - TTR 4h','SLA Incident Priorité B - Temps de résolution 4h'),
(363708,'RuleTicket',1763,'',0,'GLPI Admin (2)','2025-01-21 15:05:14',1,'Assignation SLA Incident Priorité B - TTR 4h - Interruption service pour 10 utilisateurs ou plus','Assignation SLA Incident Priorité B - TTR 4h - Interruption de service pour 10 utilisateurs ou plus'),
(363709,'SLA',34,'',0,'GLPI Admin (2)','2025-01-21 15:07:13',1,'SLA Incident Priorité C - TTR 16h','SLA Incident Priorité C - Temps de résolution 16h'),
(363710,'SLM',18,'SLA',18,'GLPI Admin (2)','2025-01-21 15:07:13',0,'SLA Incident Priorité C - TTR 16h','SLA Incident Priorité C - Temps de résolution 16h'),
(363711,'SLA',34,'',0,'GLPI Admin (2)','2025-01-21 15:13:58',16,'','La priorité de type C - dite Faible - concerne tous les autres cas d’incidents.'),
(363712,'SLM',18,'SLA',18,'GLPI Admin (2)','2025-01-21 15:13:58',0,'','La priorité de type C - dite Faible - concerne tous les autres cas d’incidents.'),
(363713,'SLA',33,'',0,'GLPI Admin (2)','2025-01-21 15:14:58',16,'La priorité de type B - Forte - se détermine par rapport au nombre de personnes touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution','La priorité de type B - Forte - se détermine par rapport au nombre de personnes (10 ou plus) touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution'),
(363714,'SLM',17,'SLA',18,'GLPI Admin (2)','2025-01-21 15:14:58',0,'La priorité de type B - Forte - se détermine par rapport au nombre de personnes touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution','La priorité de type B - Forte - se détermine par rapport au nombre de personnes (10 ou plus) touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution'),
(363715,'SLM',16,'SLA',17,'GLPI Admin (2)','2025-01-21 15:15:29',0,'','SLA Incident Priorité A - Temps de résolution 2h (copie) (35)'),
(363716,'SLA',35,'0',20,'GLPI Admin (2)','2025-01-21 15:15:29',0,'',''),
(363717,'SLM',17,'SLA',17,'GLPI Admin (2)','2025-01-21 15:15:43',0,'','SLA Incident Priorité B - Temps de résolution 4h (copie) (36)'),
(363718,'SLA',36,'0',20,'GLPI Admin (2)','2025-01-21 15:15:43',0,'',''),
(363719,'SLM',18,'SLA',17,'GLPI Admin (2)','2025-01-21 15:15:54',0,'','SLA Incident Priorité C - Temps de résolution 16h (copie) (37)'),
(363720,'SLA',37,'0',20,'GLPI Admin (2)','2025-01-21 15:15:54',0,'',''),
(363721,'SLA',35,'',0,'GLPI Admin (2)','2025-01-21 15:19:58',1,'SLA Incident Priorité A - Temps de résolution 2h (copie)','SLA Demande Priorité A - Temps de traitement 4h'),
(363722,'SLA',35,'',0,'GLPI Admin (2)','2025-01-21 15:19:58',16,'','La priorité de type A - Critique concerne une demande indispensable ou travail quotidien ouvert par une personne dite prioritaire'),
(363723,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-01-21 15:19:58',0,'SLA Incident Priorité A - Temps de résolution 2h (copie)','SLA Demande Priorité A - Temps de traitement 4h'),
(363724,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-01-21 15:19:58',0,'','La priorité de type A - Critique concerne une demande indispensable ou travail quotidien ouvert par une personne dite prioritaire'),
(363725,'SLA',35,'',0,'GLPI Admin (2)','2025-01-21 15:21:54',5,'2','4'),
(363726,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-01-21 15:21:54',0,'2','4'),
(363727,'SLA',36,'',0,'GLPI Admin (2)','2025-01-21 15:23:23',1,'SLA Incident Priorité B - Temps de résolution 4h (copie)','SLA Demande Priorité B - Temps de résolution 24h'),
(363728,'SLA',36,'',0,'GLPI Admin (2)','2025-01-21 15:23:23',5,'4','24'),
(363729,'SLM',17,'SLA',18,'GLPI Admin (2)','2025-01-21 15:23:23',0,'SLA Incident Priorité B - Temps de résolution 4h (copie)','SLA Demande Priorité B - Temps de résolution 24h'),
(363730,'SLM',17,'SLA',18,'GLPI Admin (2)','2025-01-21 15:23:23',0,'4','24'),
(363731,'SLA',36,'',0,'GLPI Admin (2)','2025-01-21 15:25:37',16,'La priorité de type B - Forte - se détermine par rapport au nombre de personnes (10 ou plus) touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution','La priorité de type B - Forte - concerne les demandes indispensable au travail quotidien d\'un agent ou demande ordinaire d\'un \"personnel prioritaire\"'),
(363732,'SLM',17,'SLA',18,'GLPI Admin (2)','2025-01-21 15:25:37',0,'La priorité de type B - Forte - se détermine par rapport au nombre de personnes (10 ou plus) touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution','La priorité de type B - Forte - concerne les demandes indispensable au travail quotidien d\'un agent ou demande ordinaire d\'un \"personnel prioritaire\"'),
(363733,'SLA',37,'',0,'GLPI Admin (2)','2025-01-21 15:29:26',1,'SLA Incident Priorité C - Temps de résolution 16h (copie)','SLA Demande Priorité C - Temps de traitement 36h'),
(363734,'SLA',37,'',0,'GLPI Admin (2)','2025-01-21 15:29:26',5,'16','36'),
(363735,'SLM',18,'SLA',18,'GLPI Admin (2)','2025-01-21 15:29:26',0,'SLA Incident Priorité C - Temps de résolution 16h (copie)','SLA Demande Priorité C - Temps de traitement 36h'),
(363736,'SLM',18,'SLA',18,'GLPI Admin (2)','2025-01-21 15:29:26',0,'16','36'),
(363737,'SLA',37,'',0,'GLPI Admin (2)','2025-01-21 15:30:20',16,'La priorité de type C - dite Faible - concerne tous les autres cas d’incidents.','La priorité de type C - dite Faible - concerne les demandes d\'un \"Utilisateur générique\"'),
(363738,'SLM',18,'SLA',18,'GLPI Admin (2)','2025-01-21 15:30:20',0,'La priorité de type C - dite Faible - concerne tous les autres cas d’incidents.','La priorité de type C - dite Faible - concerne les demandes d\'un \"Utilisateur générique\"'),
(363739,'SLA',35,'',0,'GLPI Admin (2)','2025-01-21 15:30:43',16,'La priorité de type A - Critique concerne une demande indispensable ou travail quotidien ouvert par une personne dite prioritaire','La priorité de type A - Critique concerne une demande indispensable au travail quotidien ouvert par une personne dite prioritaire'),
(363740,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-01-21 15:30:43',0,'La priorité de type A - Critique concerne une demande indispensable ou travail quotidien ouvert par une personne dite prioritaire','La priorité de type A - Critique concerne une demande indispensable au travail quotidien ouvert par une personne dite prioritaire'),
(363741,'SLA',32,'',0,'GLPI Admin (2)','2025-01-21 15:32:57',16,'','La priorité de type A - Critique (cas analysé  dans cet énoncé) - concerne une interruption de service, donc un incident, ouvert par une personne dite prioritaire - VIP'),
(363742,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-01-21 15:32:57',0,'','La priorité de type A - Critique (cas analysé  dans cet énoncé) - concerne une interruption de service, donc un incident, ouvert par une personne dite prioritaire - VIP'),
(363743,'SLA',32,'',0,'GLPI Admin (2)','2025-01-21 15:33:49',16,'La priorité de type A - Critique (cas analysé  dans cet énoncé) - concerne une interruption de service, donc un incident, ouvert par une personne dite prioritaire - VIP','La priorité de type A - Critique concerne une interruption de service, donc un incident, ouvert par une personne dite prioritaire - VIP'),
(363744,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-01-21 15:33:49',0,'La priorité de type A - Critique (cas analysé  dans cet énoncé) - concerne une interruption de service, donc un incident, ouvert par une personne dite prioritaire - VIP','La priorité de type A - Critique concerne une interruption de service, donc un incident, ouvert par une personne dite prioritaire - VIP'),
(363745,'SLA',32,'',0,'GLPI Admin (2)','2025-01-21 15:34:21',16,'La priorité de type A - Critique concerne une interruption de service, donc un incident, ouvert par une personne dite prioritaire - VIP','La priorité d\'un incident de type A - Critique concerne une interruption de service ouverte par une personne dite prioritaire - VIP'),
(363746,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-01-21 15:34:21',0,'La priorité de type A - Critique concerne une interruption de service, donc un incident, ouvert par une personne dite prioritaire - VIP','La priorité d\'un incident de type A - Critique concerne une interruption de service ouverte par une personne dite prioritaire - VIP'),
(363747,'SLA',33,'',0,'GLPI Admin (2)','2025-01-21 15:34:39',16,'La priorité de type B - Forte - se détermine par rapport au nombre de personnes (10 ou plus) touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution','La priorité d\'un incident de type B - Forte - se détermine par rapport au nombre de personnes (10 ou plus) touchées par l’incident ce qui entraîne un délai de 4 heures pour sa réso'),
(363748,'SLM',17,'SLA',18,'GLPI Admin (2)','2025-01-21 15:34:39',0,'La priorité de type B - Forte - se détermine par rapport au nombre de personnes (10 ou plus) touchées par l’incident ce qui entraîne un délai de 4 heures pour sa résolution','La priorité d\'un incident de type B - Forte - se détermine par rapport au nombre de personnes (10 ou plus) touchées par l’incident ce qui entraîne un délai de 4 heures pour sa réso'),
(363749,'SLA',34,'',0,'GLPI Admin (2)','2025-01-21 15:35:00',16,'La priorité de type C - dite Faible - concerne tous les autres cas d’incidents.','La priorité d\'un incident de type C - dite Faible - concerne tous les autres cas d’incidents.'),
(363750,'SLM',18,'SLA',18,'GLPI Admin (2)','2025-01-21 15:35:00',0,'La priorité de type C - dite Faible - concerne tous les autres cas d’incidents.','La priorité d\'un incident de type C - dite Faible - concerne tous les autres cas d’incidents.'),
(363751,'SLA',37,'',0,'GLPI Admin (2)','2025-01-21 15:35:23',16,'La priorité de type C - dite Faible - concerne les demandes d\'un \"Utilisateur générique\"','La priorité d\'une demande de type C - dite Faible - concerne les demandes d\'un \"Utilisateur générique\"'),
(363752,'SLM',18,'SLA',18,'GLPI Admin (2)','2025-01-21 15:35:23',0,'La priorité de type C - dite Faible - concerne les demandes d\'un \"Utilisateur générique\"','La priorité d\'une demande de type C - dite Faible - concerne les demandes d\'un \"Utilisateur générique\"'),
(363753,'SLA',36,'',0,'GLPI Admin (2)','2025-01-21 15:35:35',16,'La priorité de type B - Forte - concerne les demandes indispensable au travail quotidien d\'un agent ou demande ordinaire d\'un \"personnel prioritaire\"','La priorité d\'une demande de type B - Forte - concerne les demandes indispensable au travail quotidien d\'un agent ou demande ordinaire d\'un \"personnel prioritaire\"'),
(363754,'SLM',17,'SLA',18,'GLPI Admin (2)','2025-01-21 15:35:35',0,'La priorité de type B - Forte - concerne les demandes indispensable au travail quotidien d\'un agent ou demande ordinaire d\'un \"personnel prioritaire\"','La priorité d\'une demande de type B - Forte - concerne les demandes indispensable au travail quotidien d\'un agent ou demande ordinaire d\'un \"personnel prioritaire\"'),
(363755,'SLA',35,'',0,'GLPI Admin (2)','2025-01-21 15:36:06',16,'La priorité de type A - Critique concerne une demande indispensable au travail quotidien ouvert par une personne dite prioritaire','La priorité d\'une demande de type A - Critique -  concerne une demande indispensable au travail quotidien ouvert par une personne dite prioritaire'),
(363756,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-01-21 15:36:06',0,'La priorité de type A - Critique concerne une demande indispensable au travail quotidien ouvert par une personne dite prioritaire','La priorité d\'une demande de type A - Critique -  concerne une demande indispensable au travail quotidien ouvert par une personne dite prioritaire'),
(363757,'SLM',16,'',0,'GLPI Admin (2)','2025-01-21 15:37:55',1,'SLA Incident Priorité A','SLA Incident Priorité A (TRA-0IA)'),
(363758,'SLM',17,'',0,'GLPI Admin (2)','2025-01-21 15:38:41',1,'SLA Incident Priorité B','SLA Incident Priorité B (TRA-0IB)'),
(363759,'SLM',18,'',0,'GLPI Admin (2)','2025-01-21 15:39:12',1,'SLA Incident Priorité C','SLA Incident Priorité C (TRA-0IC)'),
(363760,'SLM',19,'0',20,'GLPI Admin (2)','2025-01-21 15:39:49',0,'',''),
(363761,'SLM',20,'0',20,'GLPI Admin (2)','2025-01-21 15:41:15',0,'',''),
(363762,'SLM',21,'0',20,'GLPI Admin (2)','2025-01-21 15:42:12',0,'',''),
(363763,'SLA',35,'',0,'GLPI Admin (2)','2025-01-21 15:43:42',8,'SLA Incident Priorité A (TRA-0IA) (16)','SLA Demande Priorité A (TRA-0DA) (19)'),
(363764,'SLM',16,'SLA',19,'GLPI Admin (2)','2025-01-21 15:43:42',0,'SLA Demande Priorité A - Temps de traitement 4h (35)',''),
(363765,'SLM',19,'SLA',17,'GLPI Admin (2)','2025-01-21 15:43:42',0,'','SLA Demande Priorité A - Temps de traitement 4h (35)'),
(363766,'SLA',36,'',0,'GLPI Admin (2)','2025-01-21 15:44:06',8,'SLA Incident Priorité B (TRA-0IB) (17)','SLA Demande Priorité B (TRA-0DB) (20)'),
(363767,'SLM',17,'SLA',19,'GLPI Admin (2)','2025-01-21 15:44:06',0,'SLA Demande Priorité B - Temps de résolution 24h (36)',''),
(363768,'SLM',20,'SLA',17,'GLPI Admin (2)','2025-01-21 15:44:06',0,'','SLA Demande Priorité B - Temps de résolution 24h (36)'),
(363769,'SLA',37,'',0,'GLPI Admin (2)','2025-01-21 15:44:20',8,'SLA Incident Priorité C (TRA-0IC) (18)','SLA Demande Priorité C (TRA-0DC) (21)'),
(363770,'SLM',18,'SLA',19,'GLPI Admin (2)','2025-01-21 15:44:20',0,'SLA Demande Priorité C - Temps de traitement 36h (37)',''),
(363771,'SLM',21,'SLA',17,'GLPI Admin (2)','2025-01-21 15:44:20',0,'','SLA Demande Priorité C - Temps de traitement 36h (37)'),
(363772,'SLM',19,'',0,'GLPI Admin (2)','2025-01-21 15:46:34',16,'','TRA-0DA Respect des délais de Résolution définitive des Demandes standards de Priorité A'),
(363773,'SLM',20,'',0,'GLPI Admin (2)','2025-01-21 15:46:58',16,'','TRA-0DB Respect des délais de Résolution définitive des Demandes standards de Priorité B'),
(363774,'SLM',21,'',0,'GLPI Admin (2)','2025-01-21 15:47:23',16,'','TRA-0DC Respect des délais de Résolution définitive des Demandes standards de Priorité C'),
(363775,'RuleTicket',1765,'0',20,'GLPI Admin (2)','2025-01-21 15:55:07',0,'',''),
(363776,'RuleTicket',1765,'RuleAction',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','SLAs TTR Assigner SLA Incident Priorité A - Temps de résolution 2h (2093)'),
(363777,'RuleAction',2093,'0',20,'GLPI Admin (2)','2025-01-21 15:55:07',0,'',''),
(363778,'RuleTicket',1765,'RuleAction',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','Ajouter des étiquettes Assigner VIP - TRA-0IA (2094)'),
(363780,'RuleTicket',1765,'RuleCriteria',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','Demandeur dans groupe est 1-GR-Personnes prioritaires ou VIP (MEAE) (3339)'),
(363782,'RuleTicket',1765,'RuleCriteria',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','Type est Incident (3340)'),
(363783,'RuleCriteria',3340,'0',20,'GLPI Admin (2)','2025-01-21 15:55:07',0,'',''),
(363784,'RuleTicket',1766,'0',20,'GLPI Admin (2)','2025-01-21 15:55:07',0,'',''),
(363785,'RuleTicket',1766,'RuleAction',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','SLAs TTR Assigner SLA Incident Priorité B - Temps de résolution 4h (2095)'),
(363786,'RuleAction',2095,'0',20,'GLPI Admin (2)','2025-01-21 15:55:07',0,'',''),
(363787,'RuleTicket',1766,'RuleAction',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','Ajouter des étiquettes Assigner TRA-0IB (2096)'),
(363789,'RuleTicket',1766,'RuleCriteria',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','Type est Incident (3341)'),
(363791,'RuleTicket',1766,'RuleCriteria',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','Code représentant la catégorie de tickets contient I_B (3342)'),
(363793,'RuleTicket',1767,'0',20,'GLPI Admin (2)','2025-01-21 15:55:07',0,'',''),
(363794,'RuleTicket',1767,'RuleAction',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','SLAs TTR Assigner SLA Incident Priorité C - Temps de résolution 16h (2097)'),
(363795,'RuleAction',2097,'0',20,'GLPI Admin (2)','2025-01-21 15:55:07',0,'',''),
(363796,'RuleTicket',1767,'RuleAction',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','Ajouter des étiquettes Assigner TRA-0IC (2098)'),
(363798,'RuleTicket',1767,'RuleCriteria',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','Type est Incident (3343)'),
(363800,'RuleTicket',1767,'RuleCriteria',17,'GLPI Admin (2)','2025-01-21 15:55:07',0,'','Code représentant la catégorie de tickets contient I_C (3344)'),
(363802,'RuleTicket',1765,'',0,'GLPI Admin (2)','2025-01-21 15:57:10',1,'Assignation SLA Incident Priorité A - TTR 2h - Demandeur dans Groupe VIP (copie)','Assignation SLA Demande Priorité A - TTR 8h - Demandeur dans Groupe VIP'),
(363803,'RuleTicket',1765,'',0,'GLPI Admin (2)','2025-01-21 15:57:10',8,'0','1'),
(363804,'RuleCriteria',3340,'',0,'GLPI Admin (2)','2025-01-21 15:57:28',3,'1','2'),
(363805,'RuleTicket',1765,'RuleCriteria',18,'GLPI Admin (2)','2025-01-21 15:57:28',0,'1','2'),
(363806,'ITILCategory',515,'',0,'GLPI Admin (2)','2025-01-21 16:03:52',14,'Incident de type B','Interruption de service (10 utilisateurs et plus)'),
(363807,'ITILCategory',515,'',0,'GLPI Admin (2)','2025-01-21 16:03:52',99,'I_B','Inc_B'),
(363808,'ITILCategory',515,'',0,'GLPI Admin (2)','2025-01-21 16:03:52',1,'[CSI] &#62; Incident de type B','[CSI] &#62; Interruption de service (10 utilisateurs et plus)'),
(363809,'ITILCategory',515,'',0,'GLPI Admin (2)','2025-01-21 16:05:39',14,'Interruption de service (10 utilisateurs et plus)','Incident de type B (10 utilisateurs et plus)'),
(363810,'ITILCategory',515,'',0,'GLPI Admin (2)','2025-01-21 16:05:39',1,'[CSI] &#62; Interruption de service (10 utilisateurs et plus)','[CSI] &#62; Incident de type B (10 utilisateurs et plus)'),
(363811,'ITILCategory',516,'',0,'GLPI Admin (2)','2025-01-21 16:05:59',14,'Incident de type C','Incident de type C (Autre)'),
(363812,'ITILCategory',516,'',0,'GLPI Admin (2)','2025-01-21 16:05:59',99,'I_C','Inc_C'),
(363813,'ITILCategory',516,'',0,'GLPI Admin (2)','2025-01-21 16:05:59',1,'[CSI] &#62; Incident de type C','[CSI] &#62; Incident de type C (Autre)'),
(363814,'ITILCategory',513,'',0,'GLPI Admin (2)','2025-01-21 16:08:34',99,'D_IND','D_Ind'),
(363815,'ITILCategory',513,'',0,'GLPI Admin (2)','2025-01-21 16:09:03',99,'D_Ind','D_IND'),
(363816,'RuleTicket',1763,'RuleCriteria',19,'GLPI Admin (2)','2025-01-21 16:10:55',0,'Type est Incident (3335)',''),
(363817,'RuleTicket',1763,'',0,'GLPI Admin (2)','2025-01-21 16:10:55',19,'2025-01-21 15:05:14','2025-01-21 16:10:55'),
(363818,'RuleTicket',1763,'RuleCriteria',17,'GLPI Admin (2)','2025-01-21 16:11:09',0,'','Type est Incident (3345)'),
(363819,'RuleTicket',1763,'',0,'GLPI Admin (2)','2025-01-21 16:11:09',19,'2025-01-21 16:10:55','2025-01-21 16:11:09'),
(363820,'RuleCriteria',3345,'0',20,'GLPI Admin (2)','2025-01-21 16:11:09',0,'',''),
(363822,'RuleTicket',1763,'RuleCriteria',18,'GLPI Admin (2)','2025-01-21 16:11:19',0,'I_B','Inc_B'),
(363823,'RuleTicket',1764,'RuleCriteria',19,'GLPI Admin (2)','2025-01-21 16:11:45',0,'Type est Incident (3337)',''),
(363824,'RuleTicket',1764,'',0,'GLPI Admin (2)','2025-01-21 16:11:45',19,'2024-12-20 17:56:51','2025-01-21 16:11:45'),
(363825,'RuleCriteria',3338,'',0,'GLPI Admin (2)','2025-01-21 16:11:53',3,'I_C','Inc_C'),
(363826,'RuleTicket',1764,'RuleCriteria',18,'GLPI Admin (2)','2025-01-21 16:11:53',0,'I_C','Inc_C'),
(363827,'RuleTicket',1764,'RuleCriteria',17,'GLPI Admin (2)','2025-01-21 16:12:03',0,'','Type est Incident (3346)'),
(363828,'RuleTicket',1764,'',0,'GLPI Admin (2)','2025-01-21 16:12:03',19,'2025-01-21 16:11:45','2025-01-21 16:12:03'),
(363829,'RuleCriteria',3346,'0',20,'GLPI Admin (2)','2025-01-21 16:12:03',0,'',''),
(363830,'PluginTagTag',8,'0',20,'GLPI Admin (2)','2025-01-21 16:15:05',0,'',''),
(363831,'PluginTagTag',8,'',0,'GLPI Admin (2)','2025-01-21 16:15:22',5,'0','1'),
(363832,'PluginTagTag',9,'0',20,'GLPI Admin (2)','2025-01-21 16:16:00',0,'',''),
(363833,'PluginTagTag',10,'0',20,'GLPI Admin (2)','2025-01-21 16:16:37',0,'',''),
(363834,'PluginTagTag',10,'',0,'GLPI Admin (2)','2025-01-21 16:17:18',1,'TRA-0IC','TRA-0DC'),
(363835,'PluginTagTag',8,'',0,'GLPI Admin (2)','2025-01-21 16:17:47',1,'VIP - TRA-0DA','TRA-0DA'),
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(363870,'RuleTicket',1767,'RuleAction',18,'GLPI Admin (2)','2025-01-21 22:29:33',0,'5','10'),
(363871,'User',16,'Profile',17,'Maltot Cyrille (60)','2025-01-22 11:09:49',0,'','MEAE > Eolle Canada (5), 1-Utilisateur du Portail WEB Libre service (1)'),
(363872,'Profile',1,'User',17,'Maltot Cyrille (60)','2025-01-22 11:09:49',0,'','Zitouna Anita (16), MEAE > Eolle Canada (5)'),
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(363876,'Entity',0,'User',19,'Maltot Cyrille (60)','2025-01-22 11:10:00',0,'Zitouna Anita (16), 1-Utilisateur du Portail WEB Libre service (1) (R)',''),
(363879,'PluginTagTag',9,'Ticket',15,'GLPI Admin (2)','2025-01-22 21:54:33',0,'','Demande d\'installation de logiciel pour 10 personnes (242)'),
(363888,'PluginTagTag',8,'Ticket',15,'GLPI Admin (2)','2025-01-22 22:24:51',0,'','Demande de configuration du client VPN sur le poste Karine (243)'),
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(363977,'PluginFormcreatorForm',90,'',0,'GLPI Admin (2)','2025-02-06 16:54:57',1,'Demande de bordereau de transport de matériel (Entrée / Sortie) [Copie]','Demande de bordereau de transport de matériel'),
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(363989,'PluginFormcreatorFormAnswer',20,'Ticket',15,'GLPI Admin (2)','2025-02-06 17:45:55',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Beaurains\" A \"Coulommiers\" (251)'),
(363990,'PluginFormcreatorFormAnswer',20,'0',20,'GLPI Admin (2)','2025-02-06 17:45:55',0,'',''),
(363994,'PluginFormcreatorFormAnswer',21,'Ticket',15,'GLPI Admin (2)','2025-02-06 17:58:14',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Boulogne\" A \"Courbevoie\" (252)'),
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(364018,'PluginFormcreatorFormAnswer',24,'0',20,'GLPI Admin (2)','2025-02-06 21:34:18',0,'',''),
(364022,'PluginFormcreatorFormAnswer',25,'Ticket',15,'GLPI Admin (2)','2025-02-06 21:38:02',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Angers\" A \"Angers\" (256)'),
(364023,'PluginFormcreatorFormAnswer',25,'0',20,'GLPI Admin (2)','2025-02-06 21:38:02',0,'',''),
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(364029,'PluginFormcreatorFormAnswer',26,'0',20,'GLPI Admin (2)','2025-02-06 21:43:31',0,'',''),
(364034,'PluginFormcreatorFormAnswer',27,'Ticket',15,'GLPI Admin (2)','2025-02-06 21:46:02',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Angers\" A \"Angers\" (258)'),
(364035,'PluginFormcreatorFormAnswer',27,'0',20,'GLPI Admin (2)','2025-02-06 21:46:02',0,'',''),
(364039,'PluginFormcreatorFormAnswer',28,'Ticket',15,'GLPI Admin (2)','2025-02-06 21:49:33',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Angers\" A \"Beaurains\" (259)'),
(364040,'PluginFormcreatorFormAnswer',28,'0',20,'GLPI Admin (2)','2025-02-06 21:49:33',0,'',''),
(364041,'User',84,'Group',16,'GLPI Admin (2)','2025-02-11 16:10:28',0,'1-GR-Personnes prioritaires ou VIP (231)',''),
(364042,'Group',231,'User',16,'GLPI Admin (2)','2025-02-11 16:10:28',0,'Dussey Karine (84)',''),
(364043,'User',41,'Group',16,'GLPI Admin (2)','2025-02-11 16:10:28',0,'1-GR-Personnes prioritaires ou VIP (231)',''),
(364044,'Group',231,'User',16,'GLPI Admin (2)','2025-02-11 16:10:28',0,'Bois Jacques (41)',''),
(364045,'User',16,'Group',15,'GLPI Admin (2)','2025-02-11 16:11:22',0,'','1-GR-Personnes prioritaires ou VIP (231)'),
(364046,'Group',231,'User',15,'GLPI Admin (2)','2025-02-11 16:11:22',0,'','Zitouna Anita (16)'),
(364047,'Ticket',260,'User',15,'Zitouna Anita (16)','2025-02-11 16:16:37',4,'','Zitouna Anita (16)'),
(364048,'Ticket',260,'0',20,'Zitouna Anita (16)','2025-02-11 16:16:37',0,'',''),
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(364050,'PluginFormcreatorFormAnswer',29,'Ticket',15,'Zitouna Anita (16)','2025-02-11 16:16:37',0,'','Support informatique - Mon ordinateur ne fonctionne pas (260)'),
(364051,'PluginFormcreatorFormAnswer',29,'0',20,'Zitouna Anita (16)','2025-02-11 16:16:37',0,'',''),
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(364053,'RuleCriteria',3338,'',0,'GLPI Admin (2)','2025-02-11 16:21:50',3,'Inc_C','Inc_B'),
(364054,'RuleTicket',1764,'RuleCriteria',18,'GLPI Admin (2)','2025-02-11 16:21:50',0,'2','3'),
(364055,'RuleTicket',1764,'RuleCriteria',18,'GLPI Admin (2)','2025-02-11 16:21:50',0,'Inc_C','Inc_B'),
(364056,'RuleTicket',1764,'RuleCriteria',17,'GLPI Admin (2)','2025-02-11 16:22:19',0,'','Demandeur dans groupe n\'est pas 1-GR-Personnes prioritaires ou VIP (MEAE) (3349)'),
(364057,'RuleTicket',1764,'',0,'GLPI Admin (2)','2025-02-11 16:22:19',19,'2025-01-21 16:12:03','2025-02-11 16:22:19'),
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(364090,'Ticket',262,'User',15,'Zitouna Anita (16)','2025-02-11 16:48:44',4,'','Zitouna Anita (16)'),
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(364106,'RuleCriteria',3353,'0',20,'GLPI Admin (2)','2025-02-11 16:59:37',0,'',''),
(364107,'Ticket',262,'',0,'Maltot Cyrille (60)','2025-02-11 17:00:11',7,'&nbsp; (0)','Demande &#62; Demande indispensable (513)'),
(364108,'Ticket',262,'',0,'Maltot Cyrille (60)','2025-02-11 17:00:11',30,'SLA Demande Priorité A - Temps de traitement 8h (35)','SLA Demande Priorité B - Temps de résolution 24h (36)'),
(364109,'Ticket',262,'',0,'Maltot Cyrille (60)','2025-02-11 17:00:11',18,'2025-02-12 10:48:44','2025-02-13 11:48:44'),
(364110,'Ticket',262,'',0,'Maltot Cyrille (60)','2025-02-11 17:00:11',64,'azitouna (16)','cmaltot (60)'),
(364111,'RuleTicket',1765,'RuleCriteria',19,'GLPI Admin (2)','2025-02-11 17:32:14',0,'Demandeur dans groupe est 1-GR-Personnes prioritaires ou VIP (MEAE) (3339)',''),
(364112,'RuleTicket',1765,'',0,'GLPI Admin (2)','2025-02-11 17:32:14',19,'2025-02-11 16:58:58','2025-02-11 17:32:14'),
(364113,'RuleTicket',1765,'RuleCriteria',19,'GLPI Admin (2)','2025-02-11 17:32:32',0,'Code représentant la catégorie de tickets contient D_IND (3351)',''),
(364114,'RuleTicket',1765,'',0,'GLPI Admin (2)','2025-02-11 17:32:32',19,'2025-02-11 17:32:14','2025-02-11 17:32:32'),
(364115,'RuleTicket',1765,'RuleCriteria',17,'GLPI Admin (2)','2025-02-11 17:33:01',0,'','Demandeur dans groupe est 1-GR-Personnes prioritaires ou VIP (MEAE) (3354)'),
(364116,'RuleTicket',1765,'',0,'GLPI Admin (2)','2025-02-11 17:33:01',19,'2025-02-11 17:32:32','2025-02-11 17:33:01'),
(364117,'RuleCriteria',3354,'0',20,'GLPI Admin (2)','2025-02-11 17:33:01',0,'',''),
(364118,'RuleTicket',1765,'RuleCriteria',17,'GLPI Admin (2)','2025-02-11 17:33:19',0,'','Code représentant la catégorie de tickets contient D_IND (3355)'),
(364119,'RuleTicket',1765,'',0,'GLPI Admin (2)','2025-02-11 17:33:19',19,'2025-02-11 17:33:01','2025-02-11 17:33:19'),
(364120,'RuleCriteria',3355,'0',20,'GLPI Admin (2)','2025-02-11 17:33:19',0,'',''),
(364121,'RuleTicket',1768,'RuleCriteria',19,'GLPI Admin (2)','2025-02-11 17:36:07',0,'Code représentant la catégorie de tickets contient D_IND (3352)',''),
(364122,'RuleTicket',1768,'',0,'GLPI Admin (2)','2025-02-11 17:36:07',19,'2025-02-11 16:59:37','2025-02-11 17:36:07'),
(364123,'RuleTicket',1768,'RuleCriteria',17,'GLPI Admin (2)','2025-02-11 17:36:28',0,'','Demandeur dans groupe n\'est pas 1-GR-Personnes prioritaires ou VIP (MEAE) (3356)'),
(364124,'RuleTicket',1768,'',0,'GLPI Admin (2)','2025-02-11 17:36:28',19,'2025-02-11 17:36:07','2025-02-11 17:36:28'),
(364125,'RuleCriteria',3356,'0',20,'GLPI Admin (2)','2025-02-11 17:36:28',0,'',''),
(364126,'RuleTicket',1768,'RuleCriteria',17,'GLPI Admin (2)','2025-02-11 17:37:51',0,'','Code représentant la catégorie de tickets ne contient pas D_IND (3357)'),
(364127,'RuleTicket',1768,'',0,'GLPI Admin (2)','2025-02-11 17:37:51',19,'2025-02-11 17:36:28','2025-02-11 17:37:51'),
(364129,'RuleTicket',1768,'',0,'GLPI Admin (2)','2025-02-11 17:38:51',1,'Assignation SLA Demande Priorité B - TTR 24h - Demande indispensable au travail quotidien (copie)','Assignation SLA Demande Priorité B - TTR 24h - Demande ordinaire personnel prioritaire'),
(364130,'RuleTicket',1768,'',0,'GLPI Admin (2)','2025-02-11 17:38:56',8,'0','1'),
(364131,'RuleTicket',1766,'',0,'GLPI Admin (2)','2025-02-11 17:39:55',3,'37','38'),
(364132,'RuleTicket',1767,'',0,'GLPI Admin (2)','2025-02-11 17:39:55',3,'38','39'),
(364133,'RuleTicket',1768,'',0,'GLPI Admin (2)','2025-02-11 17:39:55',3,'39','37'),
(364134,'RuleTicket',1766,'RuleCriteria',17,'GLPI Admin (2)','2025-02-11 17:45:09',0,'','Demandeur dans groupe n\'est pas 1-GR-Personnes prioritaires ou VIP (MEAE) (3358)'),
(364135,'RuleTicket',1766,'',0,'GLPI Admin (2)','2025-02-11 17:45:09',19,'2025-02-11 17:39:55','2025-02-11 17:45:09'),
(364136,'RuleCriteria',3358,'0',20,'GLPI Admin (2)','2025-02-11 17:45:09',0,'',''),
(364137,'RuleTicket',1766,'RuleCriteria',19,'GLPI Admin (2)','2025-02-11 17:45:28',0,'Code représentant la catégorie de tickets contient D_IND (3342)',''),
(364138,'RuleTicket',1766,'',0,'GLPI Admin (2)','2025-02-11 17:45:28',19,'2025-02-11 17:45:09','2025-02-11 17:45:28'),
(364139,'RuleTicket',1766,'RuleCriteria',17,'GLPI Admin (2)','2025-02-11 17:45:58',0,'','Code représentant la catégorie de tickets est D_IND (3359)'),
(364140,'RuleTicket',1766,'',0,'GLPI Admin (2)','2025-02-11 17:45:58',19,'2025-02-11 17:45:28','2025-02-11 17:45:58'),
(364141,'RuleCriteria',3359,'0',20,'GLPI Admin (2)','2025-02-11 17:45:58',0,'',''),
(364142,'Ticket',263,'User',15,'Zitouna Anita (16)','2025-02-11 19:46:16',4,'','Zitouna Anita (16)'),
(364143,'Ticket',263,'0',20,'Zitouna Anita (16)','2025-02-11 19:46:16',0,'',''),
(364144,'Ticket',263,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-02-11 19:46:16',0,'','Nouvelle demande (31)'),
(364145,'PluginFormcreatorFormAnswer',31,'Ticket',15,'Zitouna Anita (16)','2025-02-11 19:46:16',0,'','Nouvelle demande - Demande de configuration du client Outlook (263)'),
(364146,'PluginFormcreatorFormAnswer',31,'0',20,'Zitouna Anita (16)','2025-02-11 19:46:16',0,'',''),
(364147,'Ticket',263,'',0,'GLPI Admin (2)','2025-02-11 19:48:07',7,'&nbsp; (0)','Demande &#62; Demande indispensable (513)'),
(364148,'Ticket',263,'',0,'GLPI Admin (2)','2025-02-11 19:48:07',30,'&nbsp; (0)','SLA Demande Priorité A - Temps de traitement 8h (35)'),
(364149,'Ticket',263,'',0,'GLPI Admin (2)','2025-02-11 19:48:07',18,'','2025-02-12 12:46:16'),
(364150,'Ticket',263,'',0,'GLPI Admin (2)','2025-02-11 19:48:07',64,'azitouna (16)','admin (2)'),
(364151,'Ticket',263,'',0,'GLPI Admin (2)','2025-02-11 19:57:18',150,'0','662'),
(364152,'Ticket',263,'TicketTask',17,'GLPI Admin (2)','2025-02-11 19:57:18',0,'','580'),
(364153,'Ticket',263,'Group',15,'GLPI Admin (2)','2025-02-11 19:57:19',8,'','3-GR-SPIE_GLPI (243)'),
(364154,'Ticket',263,'',0,'GLPI Admin (2)','2025-02-11 19:57:19',12,'1','2'),
(364155,'CronTask',167,'0',20,'GLPI Admin (2)','2025-02-11 19:58:16',0,'',''),
(364156,'PluginFormcreatorForm',61,'',0,'GLPI Admin (2)','2025-02-11 20:11:14',30,'1','0'),
(364157,'PluginFormcreatorForm',61,'',0,'GLPI Admin (2)','2025-02-11 20:11:14',8,'1','0'),
(364158,'PluginFormcreatorForm',61,'',0,'GLPI Admin (2)','2025-02-11 20:11:14',11,'&#60;p&#62;&#60;span style=\"color: rgb(186, 55, 42);\"&#62;&#60;strong&#62;Veuillez compléter le formulaire, puis cliquez sur le bouton &#60;em&#62;Envoyer&#60;/em&#62; pour nous tr','&#60;p&#62;&#60;span style=\"color: #ba372a;\"&#62;&#60;strong&#62;Veuillez compléter le formulaire, puis cliquez sur le bouton &#60;em&#62;Envoyer&#60;/em&#62; pour nous transmettre'),
(364159,'PluginFormcreatorForm',61,'',0,'GLPI Admin (2)','2025-02-11 20:11:14',34,'1','0'),
(364160,'PluginFormcreatorForm',90,'',0,'GLPI Admin (2)','2025-02-11 20:11:46',34,'0','1'),
(364161,'PluginFormcreatorForm',62,'',0,'GLPI Admin (2)','2025-02-11 20:12:16',30,'1','0'),
(364162,'PluginFormcreatorForm',62,'',0,'GLPI Admin (2)','2025-02-11 20:12:16',8,'1','0'),
(364163,'PluginFormcreatorForm',62,'',0,'GLPI Admin (2)','2025-02-11 20:12:16',11,'&#60;p&#62;&#60;span style=\"color: rgb(186, 55, 42);\"&#62;&#60;strong&#62;Veuillez compléter le formulaire, puis cliquez sur le bouton &#60;em&#62;Envoyer&#60;/em&#62; pour nous tr','&#60;p&#62;&#60;span style=\"color: #ba372a;\"&#62;&#60;strong&#62;Veuillez compléter le formulaire, puis cliquez sur le bouton &#60;em&#62;Envoyer&#60;/em&#62; pour nous transmettre'),
(364164,'PluginFormcreatorForm',62,'',0,'GLPI Admin (2)','2025-02-11 20:12:21',34,'1','0'),
(364165,'PluginFormcreatorForm',60,'',0,'GLPI Admin (2)','2025-02-11 20:13:28',30,'1','0'),
(364166,'PluginFormcreatorForm',60,'',0,'GLPI Admin (2)','2025-02-11 20:13:28',8,'1','0'),
(364167,'PluginFormcreatorForm',60,'',0,'GLPI Admin (2)','2025-02-11 20:13:28',11,'&#60;p&#62;&#60;span style=\"color: rgb(186, 55, 42);\"&#62;&#60;strong&#62;Ce formulaire vous permet de commander un ou plusieurs portables PC&#60;/strong&#62;&#60;/span&#62;&#60;/p','&#60;p&#62;&#60;span style=\"color: #ba372a;\"&#62;&#60;strong&#62;Ce formulaire vous permet de commander un ou plusieurs portables PC&#60;/strong&#62;&#60;/span&#62;&#60;/p&#62;'),
(364168,'PluginFormcreatorForm',60,'',0,'GLPI Admin (2)','2025-02-11 20:13:28',34,'1','0'),
(364169,'PluginFormcreatorForm',65,'',0,'GLPI Admin (2)','2025-02-11 20:14:12',33,'#ea9999','#fff2cc'),
(364170,'PluginFormcreatorForm',15,'',0,'GLPI Admin (2)','2025-02-11 20:14:51',32,'#20729f','#2986cc'),
(364171,'PluginFormcreatorForm',15,'',0,'GLPI Admin (2)','2025-02-11 20:14:51',33,'#b8f3c5','#cfe2f3'),
(364172,'PluginFormcreatorForm',90,'',0,'GLPI Admin (2)','2025-02-11 20:15:26',32,'#a2c4c9','#6a329f'),
(364173,'PluginFormcreatorForm',90,'',0,'GLPI Admin (2)','2025-02-11 20:15:26',33,'#6fa8dc','#d0e0e3'),
(364174,'Ticket',264,'User',15,'Zitouna Anita (16)','2025-02-11 20:16:19',4,'','Zitouna Anita (16)'),
(364175,'Ticket',264,'0',20,'Zitouna Anita (16)','2025-02-11 20:16:19',0,'',''),
(364176,'Ticket',264,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-02-11 20:16:19',0,'','Nouvelle demande (32)'),
(364177,'PluginFormcreatorFormAnswer',32,'Ticket',15,'Zitouna Anita (16)','2025-02-11 20:16:19',0,'','Nouvelle demande - Demande d\'installation de Teams (264)'),
(364178,'PluginFormcreatorFormAnswer',32,'0',20,'Zitouna Anita (16)','2025-02-11 20:16:19',0,'',''),
(364179,'Ticket',264,'',0,'GLPI Admin (2)','2025-02-11 20:17:02',21,'&#60;div&#62;&#60;h1&#62;Données du formulaire&#60;/h1&#62;&#60;h2&#62;Description de la demande&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Description détaillée : &#60;/b&#62;&#60;p&#','&#60;div&#62;n&#60;h1&#62;Données du formulaire&#60;/h1&#62;n&#60;h2&#62;Description de la demande&#60;/h2&#62;n&#60;div&#62;&#60;strong&#62;1) Description détaillée : &#60;/strong'),
(364180,'Ticket',264,'',0,'GLPI Admin (2)','2025-02-11 20:17:02',64,'azitouna (16)','admin (2)'),
(364181,'Ticket',264,'',0,'GLPI Admin (2)','2025-02-11 20:17:19',21,'&#60;div&#62;\n&#60;h1&#62;Données du formulaire&#60;/h1&#62;\n&#60;h2&#62;Description de la demande&#60;/h2&#62;\n&#60;div&#62;&#60;strong&#62;1) Description détaillée : &#60;/strong','&#60;div&#62;n&#60;h1&#62;Données du formulaire&#60;/h1&#62;n&#60;h2&#62;Description de la demande&#60;/h2&#62;n&#60;div&#62;&#60;strong&#62;1) Description détaillée : &#60;/strong'),
(364182,'Ticket',264,'',0,'GLPI Admin (2)','2025-02-11 20:17:31',150,'0','72'),
(364183,'Ticket',264,'User',15,'GLPI Admin (2)','2025-02-11 20:17:31',5,'','GLPI Admin (2)'),
(364184,'Ticket',264,'',0,'GLPI Admin (2)','2025-02-11 20:17:31',12,'1','2'),
(364185,'Ticket',264,'',0,'GLPI Admin (2)','2025-02-11 20:18:34',7,'&nbsp; (0)','Demande &#62; Demande ordinaire (514)'),
(364186,'RuleCriteria',3356,'',0,'GLPI Admin (2)','2025-02-11 20:19:39',2,'1','0'),
(364187,'RuleTicket',1768,'RuleCriteria',18,'GLPI Admin (2)','2025-02-11 20:19:39',0,'1','0'),
(364188,'Ticket',264,'',0,'GLPI Admin (2)','2025-02-11 20:20:06',30,'&nbsp; (0)','SLA Demande Priorité B - Temps de résolution 24h (36)'),
(364189,'Ticket',264,'',0,'GLPI Admin (2)','2025-02-11 20:20:06',18,'','2025-02-13 14:16:19'),
(364190,'Ticket',264,'Group',15,'GLPI Admin (2)','2025-02-11 20:20:06',8,'','3-GR-SPIE_GLPI (243)'),
(364194,'PluginFormcreatorFormAnswer',33,'Ticket',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-02-11 20:24:43',0,'','Nouvelle demande - Demande d\'un nouveau casque (265)'),
(364195,'PluginFormcreatorFormAnswer',33,'0',20,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-02-11 20:24:43',0,'',''),
(364196,'RuleTicket',1767,'',0,'GLPI Admin (2)','2025-02-11 20:29:01',8,'1','0'),
(364202,'User',23,'UserEmail',17,'GLPI Admin (2)','2025-02-11 20:33:01',0,'','c.labbe@addlys.com (62)'),
(364203,'UserEmail',62,'0',20,'GLPI Admin (2)','2025-02-11 20:33:01',0,'',''),
(364204,'User',84,'Profile',17,'GLPI Admin (2)','2025-02-11 20:33:45',0,'','MEAE (0), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364205,'Profile',1,'User',17,'GLPI Admin (2)','2025-02-11 20:33:45',0,'','Dussey Karine (84), MEAE (0) (R)'),
(364206,'Entity',0,'User',17,'GLPI Admin (2)','2025-02-11 20:33:45',0,'','Dussey Karine (84), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364207,'User',84,'Profile',19,'GLPI Admin (2)','2025-02-11 20:33:58',0,'MEAE (0), 3-Analyste de tickets (6) (R)',''),
(364208,'Profile',6,'User',19,'GLPI Admin (2)','2025-02-11 20:33:58',0,'Dussey Karine (84), MEAE (0) (R)',''),
(364209,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:33:58',0,'Dussey Karine (84), 3-Analyste de tickets (6) (R)',''),
(364210,'Entity',5,'',0,'GLPI Admin (2)','2025-02-11 20:34:31',14,'Eolle Canada','Administration centrale'),
(364211,'Entity',5,'',0,'GLPI Admin (2)','2025-02-11 20:34:31',1,'MEAE &#62; Eolle Canada','MEAE &#62; Administration centrale'),
(364212,'User',22,'Profile',17,'GLPI Admin (2)','2025-02-11 20:40:53',0,'','MEAE > Administration centrale (5), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364213,'Profile',1,'User',17,'GLPI Admin (2)','2025-02-11 20:40:53',0,'','Bernardo Andrée (22), MEAE > Administration centrale (5) (R)'),
(364214,'Entity',5,'User',17,'GLPI Admin (2)','2025-02-11 20:40:53',0,'','Bernardo Andrée (22), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364215,'User',22,'Profile',19,'GLPI Admin (2)','2025-02-11 20:41:04',0,'MEAE (0), 1-Utilisateur du Portail WEB Libre service (1) (R)',''),
(364216,'Profile',1,'User',19,'GLPI Admin (2)','2025-02-11 20:41:04',0,'Bernardo Andrée (22), MEAE (0) (R)',''),
(364217,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:41:04',0,'Bernardo Andrée (22), 1-Utilisateur du Portail WEB Libre service (1) (R)',''),
(364218,'User',22,'Profile',19,'GLPI Admin (2)','2025-02-11 20:41:04',0,'MEAE (0), 7-Consultation (8) (R)',''),
(364219,'Profile',8,'User',19,'GLPI Admin (2)','2025-02-11 20:41:04',0,'Bernardo Andrée (22), MEAE (0) (R)',''),
(364220,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:41:04',0,'Bernardo Andrée (22), 7-Consultation (8) (R)',''),
(364221,'User',16,'Profile',17,'GLPI Admin (2)','2025-02-11 20:41:37',0,'','MEAE > Administration centrale (5), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364222,'Profile',1,'User',17,'GLPI Admin (2)','2025-02-11 20:41:37',0,'','Zitouna Anita (16), MEAE > Administration centrale (5) (R)'),
(364223,'Entity',5,'User',17,'GLPI Admin (2)','2025-02-11 20:41:37',0,'','Zitouna Anita (16), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364224,'User',16,'Profile',19,'GLPI Admin (2)','2025-02-11 20:41:44',0,'MEAE > Administration centrale (5), 1-Utilisateur du Portail WEB Libre service (1)',''),
(364225,'Profile',1,'User',19,'GLPI Admin (2)','2025-02-11 20:41:44',0,'Zitouna Anita (16), MEAE > Administration centrale (5)',''),
(364226,'Entity',5,'User',19,'GLPI Admin (2)','2025-02-11 20:41:44',0,'Zitouna Anita (16), 1-Utilisateur du Portail WEB Libre service (1)',''),
(364227,'User',23,'Profile',19,'GLPI Admin (2)','2025-02-11 20:42:08',0,'MEAE (0), 1-Utilisateur du Portail WEB Libre service (1) (R)',''),
(364228,'Profile',1,'User',19,'GLPI Admin (2)','2025-02-11 20:42:08',0,'Labbé Carine (23), MEAE (0) (R)',''),
(364229,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:42:08',0,'Labbé Carine (23), 1-Utilisateur du Portail WEB Libre service (1) (R)',''),
(364230,'User',84,'Profile',17,'GLPI Admin (2)','2025-02-11 20:42:43',0,'','MEAE > Eolle France (12), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364231,'Profile',1,'User',17,'GLPI Admin (2)','2025-02-11 20:42:43',0,'','Dussey Karine (84), MEAE > Eolle France (12) (R)'),
(364232,'Entity',12,'User',17,'GLPI Admin (2)','2025-02-11 20:42:43',0,'','Dussey Karine (84), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364233,'User',84,'Profile',19,'GLPI Admin (2)','2025-02-11 20:42:51',0,'MEAE (0), 1-Utilisateur du Portail WEB Libre service (1) (R)',''),
(364234,'Profile',1,'User',19,'GLPI Admin (2)','2025-02-11 20:42:51',0,'Dussey Karine (84), MEAE (0) (R)',''),
(364235,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:42:51',0,'Dussey Karine (84), 1-Utilisateur du Portail WEB Libre service (1) (R)',''),
(364236,'User',18,'Profile',19,'GLPI Admin (2)','2025-02-11 20:44:05',0,'MEAE (0), 2-Gestionnaire- Portail WEB Libre-service (13) (R)',''),
(364237,'Profile',13,'User',19,'GLPI Admin (2)','2025-02-11 20:44:05',0,'Simard Léon (18), MEAE (0) (R)',''),
(364238,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:44:05',0,'Simard Léon (18), 2-Gestionnaire- Portail WEB Libre-service (13) (R)',''),
(364239,'User',18,'Profile',19,'GLPI Admin (2)','2025-02-11 20:44:23',0,'MEAE (0), 6-Super-Admin (4) (R)',''),
(364240,'Profile',4,'User',19,'GLPI Admin (2)','2025-02-11 20:44:23',0,'Simard Léon (18), MEAE (0) (R)',''),
(364241,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:44:23',0,'Simard Léon (18), 6-Super-Admin (4) (R)',''),
(364242,'User',27,'Profile',19,'GLPI Admin (2)','2025-02-11 20:45:14',0,'MEAE > Administration centrale (5), 6-Super-Admin (4)',''),
(364243,'Profile',4,'User',19,'GLPI Admin (2)','2025-02-11 20:45:14',0,'Gilat Yann (27), MEAE > Administration centrale (5)',''),
(364244,'Entity',5,'User',19,'GLPI Admin (2)','2025-02-11 20:45:14',0,'Gilat Yann (27), 6-Super-Admin (4)',''),
(364245,'User',2,'Profile',19,'GLPI Admin (2)','2025-02-11 20:45:41',0,'MEAE (0), 4-Coordonnateur de gestion du parc informatique (38) (R)',''),
(364246,'Profile',38,'User',19,'GLPI Admin (2)','2025-02-11 20:45:41',0,'GLPI Admin (2), MEAE (0) (R)',''),
(364247,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:45:41',0,'GLPI Admin (2), 4-Coordonnateur de gestion du parc informatique (38) (R)',''),
(364248,'User',23,'Profile',17,'GLPI Admin (2)','2025-02-11 20:46:45',0,'','MEAE (0), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364249,'Profile',1,'User',17,'GLPI Admin (2)','2025-02-11 20:46:45',0,'','Labbé Carine (23), MEAE (0) (R)'),
(364250,'Entity',0,'User',17,'GLPI Admin (2)','2025-02-11 20:46:45',0,'','Labbé Carine (23), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364251,'User',23,'Profile',17,'GLPI Admin (2)','2025-02-11 20:46:55',0,'','MEAE > Administration centrale (5), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364252,'Profile',1,'User',17,'GLPI Admin (2)','2025-02-11 20:46:55',0,'','Labbé Carine (23), MEAE > Administration centrale (5) (R)'),
(364253,'Entity',5,'User',17,'GLPI Admin (2)','2025-02-11 20:46:55',0,'','Labbé Carine (23), 1-Utilisateur du Portail WEB Libre service (1) (R)'),
(364254,'User',23,'Profile',19,'GLPI Admin (2)','2025-02-11 20:47:03',0,'MEAE (0), 2-Gestionnaire- Portail WEB Libre-service (13) (R)',''),
(364255,'Profile',13,'User',19,'GLPI Admin (2)','2025-02-11 20:47:03',0,'Labbé Carine (23), MEAE (0) (R)',''),
(364256,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:47:03',0,'Labbé Carine (23), 2-Gestionnaire- Portail WEB Libre-service (13) (R)',''),
(364257,'User',23,'Profile',19,'GLPI Admin (2)','2025-02-11 20:47:03',0,'MEAE (0), 1-Utilisateur du Portail WEB Libre service (1) (R)',''),
(364258,'Profile',1,'User',19,'GLPI Admin (2)','2025-02-11 20:47:03',0,'Labbé Carine (23), MEAE (0) (R)',''),
(364259,'Entity',0,'User',19,'GLPI Admin (2)','2025-02-11 20:47:03',0,'Labbé Carine (23), 1-Utilisateur du Portail WEB Libre service (1) (R)',''),
(364260,'Ticket',266,'User',15,'Labbé Carine (23)','2025-02-11 20:48:29',4,'','Labbé Carine (23)'),
(364261,'Ticket',266,'0',20,'Labbé Carine (23)','2025-02-11 20:48:29',0,'',''),
(364262,'Ticket',266,'PluginFormcreatorFormAnswer',15,'Labbé Carine (23)','2025-02-11 20:48:29',0,'','Nouvelle demande (34)'),
(364263,'PluginFormcreatorFormAnswer',34,'Ticket',15,'Labbé Carine (23)','2025-02-11 20:48:29',0,'','Nouvelle demande - Demande de configuration du nouvel ordinateur (266)'),
(364264,'PluginFormcreatorFormAnswer',34,'0',20,'Labbé Carine (23)','2025-02-11 20:48:29',0,'',''),
(364265,'User',23,'',0,'Labbé Carine (23)','2025-02-11 20:49:21',17,'en_GB',NULL),
(364266,'Ticket',266,'',0,'GLPI Admin (2)','2025-02-11 20:53:35',7,'&nbsp; (0)','Demande &#62; Demande indispensable (513)'),
(364267,'Ticket',266,'',0,'GLPI Admin (2)','2025-02-11 20:53:35',30,'&nbsp; (0)','SLA Demande Priorité B - Temps de résolution 24h (36)'),
(364268,'Ticket',266,'',0,'GLPI Admin (2)','2025-02-11 20:53:35',18,'','2025-02-13 14:48:29'),
(364269,'Ticket',266,'',0,'GLPI Admin (2)','2025-02-11 20:53:35',64,'clabbe (23)','admin (2)'),
(364272,'RuleTicket',1767,'RuleCriteria',18,'GLPI Admin (2)','2025-02-11 21:45:27',0,'3','0'),
(364273,'RuleTicket',1767,'RuleCriteria',18,'GLPI Admin (2)','2025-02-11 21:45:27',0,'D_IND','D_ORD'),
(364274,'RuleTicket',1767,'RuleCriteria',19,'GLPI Admin (2)','2025-02-11 21:46:42',0,'Code représentant la catégorie de tickets est D_ORD (3344)',''),
(364275,'RuleTicket',1767,'',0,'GLPI Admin (2)','2025-02-11 21:46:42',19,'2025-02-11 20:29:01','2025-02-11 21:46:42'),
(364276,'RuleTicket',1767,'RuleCriteria',17,'GLPI Admin (2)','2025-02-11 21:46:56',0,'','Code représentant la catégorie de tickets est D_ORD (3360)'),
(364277,'RuleTicket',1767,'',0,'GLPI Admin (2)','2025-02-11 21:46:56',19,'2025-02-11 21:46:42','2025-02-11 21:46:56'),
(364280,'RuleTicket',1767,'RuleCriteria',18,'GLPI Admin (2)','2025-02-11 21:47:16',0,'0','2'),
(364281,'RuleTicket',1767,'',0,'GLPI Admin (2)','2025-02-11 21:48:36',8,'0','1'),
(364282,'Ticket',267,'User',15,'Labbé Carine (23)','2025-02-11 21:51:11',4,'','Labbé Carine (23)'),
(364283,'Ticket',267,'0',20,'Labbé Carine (23)','2025-02-11 21:51:11',0,'',''),
(364284,'Ticket',267,'PluginFormcreatorFormAnswer',15,'Labbé Carine (23)','2025-02-11 21:51:11',0,'','Nouvelle demande (35)'),
(364285,'PluginFormcreatorFormAnswer',35,'Ticket',15,'Labbé Carine (23)','2025-02-11 21:51:11',0,'','Nouvelle demande - Demande d\'achat d\'une clé USB 16 Go (267)'),
(364286,'PluginFormcreatorFormAnswer',35,'0',20,'Labbé Carine (23)','2025-02-11 21:51:11',0,'',''),
(364287,'Ticket',267,'',0,'GLPI Admin (2)','2025-02-11 21:52:04',7,'&nbsp; (0)','Demande &#62; Demande ordinaire (514)'),
(364288,'Ticket',267,'',0,'GLPI Admin (2)','2025-02-11 21:52:04',30,'&nbsp; (0)','SLA Demande Priorité C - Temps de traitement 36h (37)'),
(364289,'Ticket',267,'',0,'GLPI Admin (2)','2025-02-11 21:52:04',18,'','2025-02-14 12:51:11'),
(364290,'Ticket',267,'',0,'GLPI Admin (2)','2025-02-11 21:52:04',64,'clabbe (23)','admin (2)'),
(364291,'PluginFormcreatorEntityconfig',11,'',0,'GLPI Admin (2)','2025-02-11 21:54:14',3,'1','0'),
(364292,'PluginFormcreatorEntityconfig',5,'',0,'GLPI Admin (2)','2025-02-11 21:54:24',9,'-2','0'),
(364293,'Profile',1,'',0,'GLPI Admin (2)','2025-02-11 21:55:09',102,'2049','2053'),
(364294,'Profile',1,'',0,'GLPI Admin (2)','2025-02-11 21:55:52',102,'2053','2049'),
(364295,'Ticket',268,'User',15,'Labbé Carine (23)','2025-02-11 21:58:18',4,'','Labbé Carine (23)'),
(364296,'Ticket',268,'0',20,'Labbé Carine (23)','2025-02-11 21:58:18',0,'',''),
(364297,'Ticket',268,'PluginFormcreatorFormAnswer',15,'Labbé Carine (23)','2025-02-11 21:58:18',0,'','Nouvelle demande (36)'),
(364298,'PluginFormcreatorFormAnswer',36,'Ticket',15,'Labbé Carine (23)','2025-02-11 21:58:18',0,'','Nouvelle demande - Demande de création de compte (268)'),
(364299,'PluginFormcreatorFormAnswer',36,'0',20,'Labbé Carine (23)','2025-02-11 21:58:18',0,'',''),
(364300,'Ticket',268,'',0,'GLPI Admin (2)','2025-02-11 21:59:13',7,'&nbsp; (0)','Demande &#62; Demande indispensable (513)'),
(364301,'Ticket',268,'',0,'GLPI Admin (2)','2025-02-11 21:59:13',30,'&nbsp; (0)','SLA Demande Priorité B - Temps de résolution 24h (36)'),
(364302,'Ticket',268,'',0,'GLPI Admin (2)','2025-02-11 21:59:13',18,'','2025-02-13 15:58:18'),
(364303,'Ticket',268,'',0,'GLPI Admin (2)','2025-02-11 21:59:13',64,'clabbe (23)','admin (2)'),
(364304,'Profile',1,'',0,'GLPI Admin (2)','2025-02-11 21:59:46',102,'2049','2053'),
(364308,'PluginFormcreatorFormAnswer',37,'Ticket',15,'Labbé Carine (23)','2025-02-11 22:00:51',0,'','Nouvelle demande - Test 2 (269)'),
(364309,'PluginFormcreatorFormAnswer',37,'0',20,'Labbé Carine (23)','2025-02-11 22:00:51',0,'',''),
(364327,'PluginFormcreatorEntityconfig',11,'',0,'GLPI Admin (2)','2025-02-11 22:08:35',3,'0','1'),
(364336,'User',22,'UserEmail',17,'GLPI Admin (2)','2025-02-11 22:10:55',0,'','a.bernardo@addlys.com (63)'),
(364337,'UserEmail',63,'0',20,'GLPI Admin (2)','2025-02-11 22:10:55',0,'',''),
(364338,'Profile',1,'',0,'GLPI Admin (2)','2025-02-11 22:11:12',102,'2053','2049'),
(364339,'Profile',1,'',0,'GLPI Admin (2)','2025-02-11 22:14:23',102,'2049','2053'),
(364340,'RuleCriteria',3359,'',0,'GLPI Admin (2)','2025-02-11 22:24:24',2,'0','2'),
(364341,'RuleTicket',1766,'RuleCriteria',18,'GLPI Admin (2)','2025-02-11 22:24:24',0,'0','2'),
(364342,'Ticket',274,'User',15,'Labbé Carine (23)','2025-02-11 22:29:43',4,'','Labbé Carine (23)'),
(364343,'Ticket',274,'0',20,'Labbé Carine (23)','2025-02-11 22:29:43',0,'',''),
(364344,'Ticket',274,'PluginFormcreatorFormAnswer',15,'Labbé Carine (23)','2025-02-11 22:29:43',0,'','Nouvelle demande (38)'),
(364345,'PluginFormcreatorFormAnswer',38,'Ticket',15,'Labbé Carine (23)','2025-02-11 22:29:43',0,'','Nouvelle demande - Demande de paramétrage de Gislog (274)'),
(364346,'PluginFormcreatorFormAnswer',38,'0',20,'Labbé Carine (23)','2025-02-11 22:29:43',0,'',''),
(364347,'Ticket',274,'',0,'GLPI Admin (2)','2025-02-11 22:30:38',7,'&nbsp; (0)','Demande &#62; Demande indispensable (513)'),
(364348,'Ticket',274,'',0,'GLPI Admin (2)','2025-02-11 22:30:38',30,'&nbsp; (0)','SLA Demande Priorité B - Temps de résolution 24h (36)'),
(364349,'Ticket',274,'',0,'GLPI Admin (2)','2025-02-11 22:30:38',18,'','2025-02-13 16:00:00'),
(364350,'Ticket',274,'',0,'GLPI Admin (2)','2025-02-11 22:30:38',64,'clabbe (23)','admin (2)'),
(364351,'User',18,'Group',15,'GLPI Admin (2)','2025-02-11 22:35:07',0,'','2-GR-Centre contact client (209)'),
(364352,'Group',209,'User',15,'GLPI Admin (2)','2025-02-11 22:35:07',0,'','Simard Léon (18)'),
(364353,'Group',243,'',0,'GLPI Admin (2)','2025-02-11 22:35:32',17,'0','1'),
(364354,'User',18,'Group',16,'GLPI Admin (2)','2025-02-11 22:35:48',0,'3-GR-SPIE_GLPI (243)',''),
(364355,'Group',243,'User',16,'GLPI Admin (2)','2025-02-11 22:35:48',0,'Simard Léon (18)',''),
(364356,'Ticket',275,'User',15,'Zitouna Anita (16)','2025-02-12 09:19:28',4,'','Zitouna Anita (16)'),
(364357,'Ticket',275,'0',20,'Zitouna Anita (16)','2025-02-12 09:19:28',0,'',''),
(364358,'Ticket',275,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-02-12 09:19:28',0,'','Signaler un incident (39)'),
(364359,'PluginFormcreatorFormAnswer',39,'Ticket',15,'Zitouna Anita (16)','2025-02-12 09:19:28',0,'','Signaler un incident - Mon ordinateur portable ne fonctionne pas (275)'),
(364360,'PluginFormcreatorFormAnswer',39,'0',20,'Zitouna Anita (16)','2025-02-12 09:19:28',0,'',''),
(364371,'SolutionType',3,'0',20,'Maltot Cyrille (60)','2025-02-12 09:24:43',0,'',''),
(364372,'SolutionTemplate',3,'0',20,'Maltot Cyrille (60)','2025-02-12 09:26:04',0,'',''),
(364373,'SolutionTemplate',4,'0',20,'Maltot Cyrille (60)','2025-02-12 09:26:48',0,'',''),
(364374,'SolutionTemplate',4,'',0,'Maltot Cyrille (60)','2025-02-12 09:27:19',4,'&#60;p&#62;Bonjour,&#60;/p&#62;\r\n&#60;p&#62;Nous avons traité votre demande.&#60;/p&#62;','&#60;p&#62;Bonjour,&#60;/p&#62;rn&#60;p&#62;Nous avons traité votre demande.&#60;/p&#62;rn&#60;p&#62;Vous pouvez :&#60;/p&#62;rn&#60;p&#62;- Approuver la solution ce qui permettra '),
(364375,'Ticket',218,'',0,'Gilat Yann (27)','2025-02-12 09:27:37',12,'2','5'),
(364376,'Ticket',218,'',0,'Gilat Yann (27)','2025-02-12 09:27:37',64,'admin (2)','ygilat (27)'),
(364377,'Ticket',218,'',0,'Gilat Yann (27)','2025-02-12 09:27:37',17,'','2025-02-12 10:27:37'),
(364378,'Ticket',218,'ITILSolution',17,'Gilat Yann (27)','2025-02-12 09:27:37',0,'','159 (159)'),
(364379,'ITILSolution',159,'0',20,'Gilat Yann (27)','2025-02-12 09:27:37',0,'',''),
(364380,'Ticket',218,'0',13,'Gilat Yann (27)','2025-02-12 09:28:00',0,'',''),
(364383,'Calendar',3,'CalendarSegment',19,'Maltot Cyrille (60)','2025-02-12 09:30:31',0,'N/A (25)',''),
(364384,'Calendar',3,'CalendarSegment',19,'Maltot Cyrille (60)','2025-02-12 09:30:31',0,'N/A (26)',''),
(364385,'Calendar',3,'CalendarSegment',19,'Maltot Cyrille (60)','2025-02-12 09:30:31',0,'N/A (27)',''),
(364386,'Calendar',3,'CalendarSegment',19,'Maltot Cyrille (60)','2025-02-12 09:30:31',0,'N/A (28)',''),
(364387,'Calendar',3,'CalendarSegment',19,'Maltot Cyrille (60)','2025-02-12 09:30:31',0,'N/A (29)',''),
(364388,'Calendar',3,'CalendarSegment',19,'Maltot Cyrille (60)','2025-02-12 09:30:31',0,'N/A (30)',''),
(364389,'Calendar',3,'CalendarSegment',17,'Maltot Cyrille (60)','2025-02-12 09:31:01',0,'','N/A (31)'),
(364391,'Calendar',3,'CalendarSegment',17,'Maltot Cyrille (60)','2025-02-12 09:31:31',0,'','N/A (32)'),
(364393,'Calendar',3,'CalendarSegment',17,'Maltot Cyrille (60)','2025-02-12 09:31:51',0,'','N/A (33)'),
(364395,'Calendar',3,'CalendarSegment',17,'Maltot Cyrille (60)','2025-02-12 09:32:21',0,'','N/A (34)'),
(364397,'Calendar',3,'CalendarSegment',17,'Maltot Cyrille (60)','2025-02-12 09:32:44',0,'','N/A (35)'),
(364399,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:33:09',30,'SLA Incident Priorité A - Temps de résolution 2h (32)','&nbsp; (0)'),
(364400,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:33:09',18,'2025-02-11 19:16:37',NULL),
(364401,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:33:09',64,'azitouna (16)','ygilat (27)'),
(364402,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:33:42',18,'','2025-02-12 11:00:00'),
(364403,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:33:42',30,'&nbsp; (0)','SLA Incident Priorité A - Temps de résolution 2h (32)'),
(364404,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:35:40',30,'SLA Incident Priorité A - Temps de résolution 2h (32)','&nbsp; (0)'),
(364405,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:35:40',18,'2025-02-12 11:00:00',NULL),
(364406,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:37:23',18,'','2025-02-12 11:00:00'),
(364407,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:37:23',30,'&nbsp; (0)','SLA Incident Priorité A - Temps de résolution 2h (32)'),
(364408,'Ticket',260,'',0,'Gilat Yann (27)','2025-02-12 09:38:53',150,'0','5933'),
(364409,'Ticket',260,'ITILFollowup',17,'Gilat Yann (27)','2025-02-12 09:38:54',0,'','569'),
(364410,'Ticket',260,'ITILFollowup',12,'Gilat Yann (27)','2025-02-12 09:38:54',0,'','Helpdesk (569)'),
(364419,'Ticket',262,'',0,'Gilat Yann (27)','2025-02-12 09:41:41',30,'SLA Demande Priorité B - Temps de résolution 24h (36)','&nbsp; (0)'),
(364420,'Ticket',262,'',0,'Gilat Yann (27)','2025-02-12 09:41:41',18,'2025-02-13 11:48:44',NULL),
(364421,'Ticket',262,'',0,'Gilat Yann (27)','2025-02-12 09:41:41',64,'cmaltot (60)','ygilat (27)'),
(364422,'Ticket',262,'',0,'Gilat Yann (27)','2025-02-12 09:42:05',18,'','2025-02-13 09:00:00'),
(364423,'Ticket',262,'',0,'Gilat Yann (27)','2025-02-12 09:42:05',30,'&nbsp; (0)','SLA Demande Priorité A - Temps de traitement 8h (35)'),
(364424,'Ticket',262,'',0,'Gilat Yann (27)','2025-02-12 09:42:41',150,'0','6161'),
(364425,'Ticket',262,'Group',15,'Gilat Yann (27)','2025-02-12 09:42:42',8,'','2-GR-Centre contact client (209)'),
(364426,'Ticket',262,'',0,'Gilat Yann (27)','2025-02-12 09:42:42',12,'1','2'),
(364427,'Group',209,'',0,'Maltot Cyrille (60)','2025-02-12 09:45:15',14,'2-GR-Centre contact client','2-GR-Centre contact client (SPIE)'),
(364428,'Group',209,'',0,'Maltot Cyrille (60)','2025-02-12 09:45:15',1,'2-GR-Centre contact client','2-GR-Centre contact client (SPIE)'),
(364429,'Group',247,'0',20,'Maltot Cyrille (60)','2025-02-12 09:46:07',0,'',''),
(364430,'Group',247,'',0,'Maltot Cyrille (60)','2025-02-12 09:46:20',11,'1','0'),
(364431,'Group',247,'',0,'Maltot Cyrille (60)','2025-02-12 09:46:20',18,'1','0'),
(364432,'User',41,'Group',15,'Maltot Cyrille (60)','2025-02-12 09:47:01',0,'','5-GR3-Groupe exploitation MEAE (247)'),
(364433,'Group',247,'User',15,'Maltot Cyrille (60)','2025-02-12 09:47:01',0,'','Bois Jacques (41)'),
(364434,'Ticket',275,'',0,'Simard Léon (18)','2025-02-12 09:49:25',64,'azitouna (16)','lsimard (18)'),
(364435,'Ticket',275,'',0,'Simard Léon (18)','2025-02-12 09:49:25',150,'0','1797'),
(364436,'Ticket',275,'Group',15,'Simard Léon (18)','2025-02-12 09:49:25',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364437,'Ticket',275,'',0,'Simard Léon (18)','2025-02-12 09:49:25',12,'1','2'),
(364438,'Group',231,'',0,'Maltot Cyrille (60)','2025-02-12 09:49:49',14,'1-GR-Personnes prioritaires ou VIP','GR-Personnes prioritaires ou VIP'),
(364439,'Group',231,'',0,'Maltot Cyrille (60)','2025-02-12 09:49:49',1,'1-GR-Personnes prioritaires ou VIP','GR-Personnes prioritaires ou VIP'),
(364440,'Ticket',275,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 09:53:56',0,'','571'),
(364441,'Ticket',275,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 09:53:56',0,'','Helpdesk (571)'),
(364442,'ITILCategory',515,'',0,'Maltot Cyrille (60)','2025-02-12 09:55:54',13,'372','0'),
(364443,'ITILCategory',515,'',0,'Maltot Cyrille (60)','2025-02-12 09:55:54',1,'[CSI] &#62; Incident de type B (10 utilisateurs et plus)','Incident de type B (10 utilisateurs et plus)'),
(364444,'ITILCategory',372,'ITILCategory',19,'Maltot Cyrille (60)','2025-02-12 09:55:54',0,'Incident de type B (10 utilisateurs et plus) (515)',''),
(364445,'ITILCategory',515,'ITILCategory',18,'Maltot Cyrille (60)','2025-02-12 09:55:54',0,'[CSI] (372)',''),
(364446,'ITILCategory',515,'',0,'Maltot Cyrille (60)','2025-02-12 09:56:24',14,'Incident de type B (10 utilisateurs et plus)','SYN-Incident de type B (10 utilisateurs et plus)'),
(364447,'ITILCategory',515,'',0,'Maltot Cyrille (60)','2025-02-12 09:56:24',1,'Incident de type B (10 utilisateurs et plus)','SYN-Incident de type B (10 utilisateurs et plus)'),
(364448,'ITILCategory',516,'',0,'Maltot Cyrille (60)','2025-02-12 09:56:38',14,'Incident de type C (Autre)','SYN-Incident de type C (Autre)'),
(364449,'ITILCategory',516,'',0,'Maltot Cyrille (60)','2025-02-12 09:56:38',13,'372','0'),
(364450,'ITILCategory',516,'',0,'Maltot Cyrille (60)','2025-02-12 09:56:38',1,'[CSI] &#62; Incident de type C (Autre)','SYN-Incident de type C (Autre)'),
(364451,'ITILCategory',372,'ITILCategory',19,'Maltot Cyrille (60)','2025-02-12 09:56:38',0,'SYN-Incident de type C (Autre) (516)',''),
(364452,'ITILCategory',516,'ITILCategory',18,'Maltot Cyrille (60)','2025-02-12 09:56:38',0,'[CSI] (372)',''),
(364453,'ITILCategory',513,'',0,'Maltot Cyrille (60)','2025-02-12 09:57:25',14,'Demande indispensable','SYN-Demande indispensable'),
(364454,'ITILCategory',513,'',0,'Maltot Cyrille (60)','2025-02-12 09:57:25',1,'Demande &#62; Demande indispensable','Demande &#62; SYN-Demande indispensable'),
(364455,'ITILCategory',514,'',0,'Maltot Cyrille (60)','2025-02-12 09:57:44',14,'Demande ordinaire','SYN-Demande ordinaire'),
(364456,'ITILCategory',514,'',0,'Maltot Cyrille (60)','2025-02-12 09:57:44',1,'Demande &#62; Demande ordinaire','Demande &#62; SYN-Demande ordinaire'),
(364457,'ITILCategory',513,'',0,'Maltot Cyrille (60)','2025-02-12 09:58:05',13,'382','0'),
(364458,'ITILCategory',513,'',0,'Maltot Cyrille (60)','2025-02-12 09:58:05',1,'Demande &#62; SYN-Demande indispensable','SYN-Demande indispensable'),
(364459,'ITILCategory',382,'ITILCategory',19,'Maltot Cyrille (60)','2025-02-12 09:58:05',0,'SYN-Demande indispensable (513)',''),
(364460,'ITILCategory',513,'ITILCategory',18,'Maltot Cyrille (60)','2025-02-12 09:58:05',0,'Demande (382)',''),
(364461,'ITILCategory',514,'',0,'Maltot Cyrille (60)','2025-02-12 09:58:23',13,'382','0'),
(364462,'ITILCategory',514,'',0,'Maltot Cyrille (60)','2025-02-12 09:58:23',1,'Demande &#62; SYN-Demande ordinaire','SYN-Demande ordinaire'),
(364463,'ITILCategory',382,'ITILCategory',19,'Maltot Cyrille (60)','2025-02-12 09:58:23',0,'SYN-Demande ordinaire (514)',''),
(364464,'ITILCategory',514,'ITILCategory',18,'Maltot Cyrille (60)','2025-02-12 09:58:23',0,'Demande (382)',''),
(364465,'ITILCategory',513,'',0,'Maltot Cyrille (60)','2025-02-12 09:59:02',85,'1','0'),
(364466,'ITILCategory',514,'',0,'Maltot Cyrille (60)','2025-02-12 09:59:10',85,'1','0'),
(364467,'ITILCategory',515,'',0,'Maltot Cyrille (60)','2025-02-12 09:59:20',76,'1','0'),
(364468,'ITILCategory',515,'',0,'Maltot Cyrille (60)','2025-02-12 09:59:20',85,'1','0'),
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(364518,'RuleTicket',1769,'',0,'Maltot Cyrille (60)','2025-02-12 10:42:46',19,'2025-02-12 11:42:04','2025-02-12 11:42:46'),
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(364526,'Ticket',260,'PluginTagTag',15,'Simard Léon (18)','2025-02-12 10:44:12',0,'','Personne VIP (7)'),
(364527,'PluginTagTag',6,'Ticket',15,'Simard Léon (18)','2025-02-12 10:44:12',0,'','Support informatique - Mon ordinateur ne fonctionne pas (260)'),
(364528,'Ticket',260,'PluginTagTag',15,'Simard Léon (18)','2025-02-12 10:44:12',0,'','TRA-0IA (6)'),
(364529,'Ticket',262,'User',15,'Simard Léon (18)','2025-02-12 10:44:33',5,'','Simard Léon (18)'),
(364530,'PluginTagTag',7,'Ticket',15,'Simard Léon (18)','2025-02-12 10:44:54',0,'','Nouvelle demande - Demande indispensable pour mon travail (262)'),
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(364532,'PluginTagTag',8,'Ticket',15,'Simard Léon (18)','2025-02-12 10:44:54',0,'','Nouvelle demande - Demande indispensable pour mon travail (262)'),
(364533,'Ticket',262,'PluginTagTag',15,'Simard Léon (18)','2025-02-12 10:44:54',0,'','TRA-0DA (8)'),
(364534,'Ticket',262,'',0,'Simard Léon (18)','2025-02-12 10:45:36',30,'SLA Demande Priorité A - Temps de traitement 8h (35)','&nbsp; (0)'),
(364535,'Ticket',262,'',0,'Simard Léon (18)','2025-02-12 10:45:36',18,'2025-02-13 09:00:00',NULL),
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(364537,'Ticket',262,'',0,'Simard Léon (18)','2025-02-12 10:45:48',30,'&nbsp; (0)','SLA Demande Priorité A - Temps de traitement 8h (35)'),
(364538,'Ticket',262,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 10:46:26',0,'','574'),
(364539,'Ticket',262,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 10:46:26',0,'','Suivi (574)'),
(364540,'Ticket',266,'',0,'Simard Léon (18)','2025-02-12 10:46:47',64,'admin (2)','lsimard (18)'),
(364541,'Ticket',266,'',0,'Simard Léon (18)','2025-02-12 10:46:47',150,'0','10007'),
(364542,'Ticket',266,'Group',15,'Simard Léon (18)','2025-02-12 10:46:47',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364543,'Ticket',266,'',0,'Simard Léon (18)','2025-02-12 10:46:47',12,'1','2'),
(364544,'Ticket',266,'User',15,'Simard Léon (18)','2025-02-12 10:46:51',5,'','Simard Léon (18)'),
(364545,'PluginTagTag',9,'Ticket',15,'Simard Léon (18)','2025-02-12 10:47:14',0,'','Nouvelle demande - Demande de configuration du nouvel ordinateur (266)'),
(364546,'Ticket',266,'PluginTagTag',15,'Simard Léon (18)','2025-02-12 10:47:14',0,'','TRA-0DB (9)'),
(364547,'Ticket',267,'',0,'Simard Léon (18)','2025-02-12 10:47:33',64,'admin (2)','lsimard (18)'),
(364548,'Ticket',267,'',0,'Simard Léon (18)','2025-02-12 10:47:33',150,'0','10053'),
(364549,'Ticket',267,'Group',15,'Simard Léon (18)','2025-02-12 10:47:33',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364550,'Ticket',267,'',0,'Simard Léon (18)','2025-02-12 10:47:33',12,'1','2'),
(364551,'Ticket',267,'User',15,'Simard Léon (18)','2025-02-12 10:47:39',5,'','Simard Léon (18)'),
(364552,'PluginTagTag',10,'Ticket',15,'Simard Léon (18)','2025-02-12 10:47:47',0,'','Nouvelle demande - Demande d\'achat d\'une clé USB 16 Go (267)'),
(364553,'Ticket',267,'PluginTagTag',15,'Simard Léon (18)','2025-02-12 10:47:47',0,'','TRA-0DC (10)'),
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(364555,'Ticket',267,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 10:48:03',0,'','Suivi (575)'),
(364556,'Ticket',268,'',0,'Simard Léon (18)','2025-02-12 10:48:29',30,'SLA Demande Priorité B - Temps de résolution 24h (36)','&nbsp; (0)'),
(364557,'Ticket',268,'',0,'Simard Léon (18)','2025-02-12 10:48:29',18,'2025-02-13 16:58:18',NULL),
(364558,'Ticket',268,'',0,'Simard Léon (18)','2025-02-12 10:48:29',64,'admin (2)','lsimard (18)'),
(364559,'Ticket',268,'',0,'Simard Léon (18)','2025-02-12 10:48:43',18,'','2025-02-17 09:00:00'),
(364560,'Ticket',268,'',0,'Simard Léon (18)','2025-02-12 10:48:43',30,'&nbsp; (0)','SLA Demande Priorité B - Temps de résolution 24h (36)'),
(364561,'Ticket',268,'',0,'Simard Léon (18)','2025-02-12 10:48:52',150,'0','10132'),
(364562,'Ticket',268,'Group',15,'Simard Léon (18)','2025-02-12 10:48:52',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364563,'Ticket',268,'',0,'Simard Léon (18)','2025-02-12 10:48:52',12,'1','2'),
(364564,'Ticket',268,'User',15,'Simard Léon (18)','2025-02-12 10:49:01',5,'','Simard Léon (18)'),
(364565,'PluginTagTag',9,'Ticket',15,'Simard Léon (18)','2025-02-12 10:49:28',0,'','Nouvelle demande - Demande de création de compte (268)'),
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(364567,'PluginTagTag',9,'Ticket',15,'Simard Léon (18)','2025-02-12 10:49:56',0,'','Nouvelle demande - Demande de paramétrage applicatif - important (274)'),
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(364570,'Ticket',275,'PluginTagTag',15,'Simard Léon (18)','2025-02-12 10:50:24',0,'','Personne VIP (7)'),
(364571,'PluginTagTag',6,'Ticket',15,'Simard Léon (18)','2025-02-12 10:50:24',0,'','Signaler un incident - Mon ordinateur portable ne fonctionne pas (275)'),
(364572,'Ticket',275,'PluginTagTag',15,'Simard Léon (18)','2025-02-12 10:50:24',0,'','TRA-0IA (6)'),
(364573,'Ticket',275,'',0,'Zitouna Anita (16)','2025-02-12 10:50:53',12,'5','6'),
(364574,'Ticket',275,'',0,'Zitouna Anita (16)','2025-02-12 10:50:53',16,'','2025-02-12 11:50:53'),
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(364589,'Ticket',276,'',0,'Simard Léon (18)','2025-02-12 10:54:55',64,'azitouna (16)','lsimard (18)'),
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(364591,'Ticket',276,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 10:54:55',0,'','Suivi (577)'),
(364592,'Ticket',277,'User',15,'Labbé Carine (23)','2025-02-12 10:59:41',4,'','Labbé Carine (23)'),
(364593,'Ticket',277,'Group',15,'Labbé Carine (23)','2025-02-12 10:59:41',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364594,'Ticket',277,'',0,'Labbé Carine (23)','2025-02-12 10:59:41',12,'1','2'),
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(364604,'Ticket',260,'',0,'Maltot Cyrille (60)','2025-02-12 11:06:43',12,'2','5'),
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(364606,'Ticket',260,'',0,'Maltot Cyrille (60)','2025-02-12 11:06:43',17,'','2025-02-12 12:06:43'),
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(364610,'Ticket',260,'',0,'Zitouna Anita (16)','2025-02-12 11:06:52',16,'','2025-02-12 12:06:52'),
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(364612,'Ticket',260,'ITILFollowup',17,'Zitouna Anita (16)','2025-02-12 11:06:53',0,'','579'),
(364613,'Ticket',260,'ITILFollowup',12,'Zitouna Anita (16)','2025-02-12 11:06:53',0,'','&nbsp; (579)'),
(364615,'Ticket',262,'Group',15,'Simard Léon (18)','2025-02-12 11:08:25',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(364616,'Ticket',262,'Group',16,'Simard Léon (18)','2025-02-12 11:08:25',0,'2-GR-Centre contact client (SPIE) (209)',''),
(364617,'Ticket',262,'User',16,'Simard Léon (18)','2025-02-12 11:08:31',0,'Simard Léon (18)',''),
(364618,'Ticket',262,'',0,'Maltot Cyrille (60)','2025-02-12 11:09:03',64,'lsimard (18)','cmaltot (60)'),
(364619,'Ticket',262,'Group',15,'Maltot Cyrille (60)','2025-02-12 11:09:03',65,'','2-GR-Centre contact client (SPIE) (209)'),
(364620,'Ticket',262,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 11:09:55',0,'','580'),
(364621,'Ticket',262,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 11:09:55',0,'','Helpdesk (580)'),
(364622,'Ticket',278,'User',15,'Zitouna Anita (16)','2025-02-12 11:11:41',4,'','Zitouna Anita (16)'),
(364623,'Ticket',278,'Group',15,'Zitouna Anita (16)','2025-02-12 11:11:41',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364624,'Ticket',278,'',0,'Zitouna Anita (16)','2025-02-12 11:11:41',12,'1','2'),
(364625,'Ticket',278,'0',20,'Zitouna Anita (16)','2025-02-12 11:11:41',0,'',''),
(364626,'Ticket',278,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-02-12 11:11:41',0,'','Nouvelle demande (42)'),
(364627,'PluginFormcreatorFormAnswer',42,'Ticket',15,'Zitouna Anita (16)','2025-02-12 11:11:41',0,'','Nouvelle demande - Demande d\'accès à l\'environnement EOLLE-ADDLYS (278)'),
(364628,'PluginFormcreatorFormAnswer',42,'0',20,'Zitouna Anita (16)','2025-02-12 11:11:41',0,'',''),
(364629,'Ticket',278,'',0,'Simard Léon (18)','2025-02-12 11:12:29',150,'0','48'),
(364630,'Ticket',278,'',0,'Simard Léon (18)','2025-02-12 11:12:29',64,'azitouna (16)','lsimard (18)'),
(364631,'Ticket',278,'User',15,'Simard Léon (18)','2025-02-12 11:12:29',5,'','Simard Léon (18)'),
(364632,'Ticket',278,'',0,'Simard Léon (18)','2025-02-12 11:12:41',7,'&nbsp; (0)','SYN-Demande indispensable (513)'),
(364633,'Ticket',278,'',0,'Simard Léon (18)','2025-02-12 11:12:41',30,'SLA Demande Priorité B - Temps de résolution 24h (36)','SLA Demande Priorité A - Temps de traitement 8h (35)'),
(364634,'Ticket',278,'',0,'Simard Léon (18)','2025-02-12 11:12:41',18,'2025-02-17 12:11:41','2025-02-13 12:11:41'),
(364635,'Ticket',278,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 11:13:00',0,'','581'),
(364636,'Ticket',278,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 11:13:00',0,'','Suivi (581)'),
(364637,'Ticket',278,'',0,'Simard Léon (18)','2025-02-12 11:13:14',3,'3','5'),
(364638,'Ticket',279,'User',15,'Labbé Carine (23)','2025-02-12 11:15:19',4,'','Labbé Carine (23)'),
(364639,'Ticket',279,'Group',15,'Labbé Carine (23)','2025-02-12 11:15:19',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364640,'Ticket',279,'',0,'Labbé Carine (23)','2025-02-12 11:15:19',12,'1','2'),
(364641,'Ticket',279,'0',20,'Labbé Carine (23)','2025-02-12 11:15:19',0,'',''),
(364642,'Ticket',279,'PluginFormcreatorFormAnswer',15,'Labbé Carine (23)','2025-02-12 11:15:19',0,'','Nouvelle demande (43)'),
(364643,'PluginFormcreatorFormAnswer',43,'Ticket',15,'Labbé Carine (23)','2025-02-12 11:15:19',0,'','Nouvelle demande - Accès requis dans EOLLE-ADDLYS (279)'),
(364644,'PluginFormcreatorFormAnswer',43,'0',20,'Labbé Carine (23)','2025-02-12 11:15:19',0,'',''),
(364645,'Ticket',279,'',0,'Simard Léon (18)','2025-02-12 11:16:01',150,'0','42'),
(364646,'Ticket',279,'',0,'Simard Léon (18)','2025-02-12 11:16:01',64,'clabbe (23)','lsimard (18)'),
(364647,'Ticket',279,'User',15,'Simard Léon (18)','2025-02-12 11:16:01',5,'','Simard Léon (18)'),
(364648,'Ticket',279,'',0,'Simard Léon (18)','2025-02-12 11:16:12',7,'&nbsp; (0)','SYN-Demande indispensable (513)'),
(364649,'Ticket',279,'',0,'Simard Léon (18)','2025-02-12 11:16:12',30,'&nbsp; (0)','SLA Demande Priorité B - Temps de résolution 24h (36)'),
(364650,'Ticket',279,'',0,'Simard Léon (18)','2025-02-12 11:16:12',18,'','2025-02-17 12:15:19'),
(364651,'Ticket',279,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 11:16:34',0,'','582'),
(364652,'Ticket',279,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 11:16:34',0,'','Helpdesk (582)'),
(364653,'Ticket',280,'User',15,'Labbé Carine (23)','2025-02-12 11:18:11',4,'','Labbé Carine (23)'),
(364654,'Ticket',280,'Group',15,'Labbé Carine (23)','2025-02-12 11:18:11',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364655,'Ticket',280,'',0,'Labbé Carine (23)','2025-02-12 11:18:11',12,'1','2'),
(364656,'Ticket',280,'0',20,'Labbé Carine (23)','2025-02-12 11:18:12',0,'',''),
(364657,'Ticket',280,'PluginFormcreatorFormAnswer',15,'Labbé Carine (23)','2025-02-12 11:18:12',0,'','Nouvelle demande (44)'),
(364658,'PluginFormcreatorFormAnswer',44,'Ticket',15,'Labbé Carine (23)','2025-02-12 11:18:12',0,'','Nouvelle demande - Changement couleur de fonds d,écran (280)'),
(364659,'PluginFormcreatorFormAnswer',44,'0',20,'Labbé Carine (23)','2025-02-12 11:18:12',0,'',''),
(364660,'Ticket',280,'',0,'Simard Léon (18)','2025-02-12 11:18:44',150,'0','33'),
(364661,'Ticket',280,'',0,'Simard Léon (18)','2025-02-12 11:18:44',64,'clabbe (23)','lsimard (18)'),
(364662,'Ticket',280,'User',15,'Simard Léon (18)','2025-02-12 11:18:45',5,'','Simard Léon (18)'),
(364663,'Ticket',280,'',0,'Simard Léon (18)','2025-02-12 11:18:45',64,'clabbe (23)','lsimard (18)'),
(364664,'Ticket',280,'',0,'Simard Léon (18)','2025-02-12 11:19:09',7,'&nbsp; (0)','SYN-Demande ordinaire (514)'),
(364665,'Ticket',280,'',0,'Simard Léon (18)','2025-02-12 11:19:09',30,'&nbsp; (0)','SLA Demande Priorité C - Temps de traitement 36h (37)'),
(364666,'Ticket',280,'',0,'Simard Léon (18)','2025-02-12 11:19:09',18,'','2025-02-18 16:18:11'),
(364667,'Ticket',280,'',0,'Simard Léon (18)','2025-02-12 11:19:45',1,'Nouvelle demande - Changement couleur de fonds d,écran','Nouvelle demande - Changement couleur de fonds d\'écran'),
(364668,'Ticket',280,'',0,'Simard Léon (18)','2025-02-12 11:19:45',21,'&#60;div&#62;&#60;h1&#62;Données du formulaire&#60;/h1&#62;&#60;h2&#62;Description de la demande&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) Description détaillée : &#60;/b&#62;&#60;p&#','&#60;div&#62;n&#60;h1&#62;Données du formulaire&#60;/h1&#62;n&#60;h2&#62;Description de la demande&#60;/h2&#62;n&#60;div&#62;&#60;strong&#62;1) Description détaillée : &#60;/strong'),
(364669,'Ticket',281,'User',15,'Zitouna Anita (16)','2025-02-12 11:22:03',4,'','Zitouna Anita (16)'),
(364670,'Ticket',281,'Group',15,'Zitouna Anita (16)','2025-02-12 11:22:03',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364671,'Ticket',281,'',0,'Zitouna Anita (16)','2025-02-12 11:22:03',12,'1','2'),
(364672,'Ticket',281,'0',20,'Zitouna Anita (16)','2025-02-12 11:22:03',0,'',''),
(364673,'Ticket',281,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-02-12 11:22:03',0,'','Nouvelle demande (45)'),
(364674,'PluginFormcreatorFormAnswer',45,'Ticket',15,'Zitouna Anita (16)','2025-02-12 11:22:03',0,'','Nouvelle demande - Nettoyage de clavier (281)'),
(364675,'PluginFormcreatorFormAnswer',45,'0',20,'Zitouna Anita (16)','2025-02-12 11:22:03',0,'',''),
(364676,'Ticket',281,'',0,'Simard Léon (18)','2025-02-12 11:22:30',7,'&nbsp; (0)','SYN-Demande ordinaire (514)'),
(364677,'Ticket',281,'',0,'Simard Léon (18)','2025-02-12 11:22:30',64,'azitouna (16)','lsimard (18)'),
(364678,'RuleTicket',1740,'',0,'Maltot Cyrille (60)','2025-02-12 11:23:14',3,'33','34'),
(364679,'RuleTicket',1763,'',0,'Maltot Cyrille (60)','2025-02-12 11:23:14',3,'34','35'),
(364680,'RuleTicket',1764,'',0,'Maltot Cyrille (60)','2025-02-12 11:23:14',3,'35','36'),
(364681,'RuleTicket',1765,'',0,'Maltot Cyrille (60)','2025-02-12 11:23:14',3,'36','37'),
(364682,'RuleTicket',1766,'',0,'Maltot Cyrille (60)','2025-02-12 11:23:14',3,'38','39'),
(364683,'RuleTicket',1767,'',0,'Maltot Cyrille (60)','2025-02-12 11:23:14',3,'39','40'),
(364684,'RuleTicket',1768,'',0,'Maltot Cyrille (60)','2025-02-12 11:23:14',3,'37','38'),
(364685,'RuleTicket',1769,'',0,'Maltot Cyrille (60)','2025-02-12 11:23:14',3,'40','33'),
(364686,'Ticket',262,'ITILFollowup',17,'Bois Jacques (41)','2025-02-12 11:28:42',0,'','583'),
(364687,'Ticket',262,'ITILFollowup',12,'Bois Jacques (41)','2025-02-12 11:28:42',0,'','Helpdesk (583)'),
(364688,'Ticket',262,'User',15,'Bois Jacques (41)','2025-02-12 11:28:49',4,'','Bois Jacques (41)'),
(364689,'Ticket',262,'User',16,'Bois Jacques (41)','2025-02-12 11:29:51',0,'Bois Jacques (41)',''),
(364690,'Ticket',262,'User',15,'Bois Jacques (41)','2025-02-12 11:30:00',5,'','Bois Jacques (41)'),
(364691,'Ticket',262,'TicketTask',17,'Bois Jacques (41)','2025-02-12 11:30:26',0,'','581'),
(364692,'Ticket',262,'ITILFollowup',18,'Bois Jacques (41)','2025-02-12 11:30:38',0,'','583'),
(364693,'Ticket',262,'ITILFollowup',12,'Bois Jacques (41)','2025-02-12 11:30:38',0,'0','1'),
(364694,'Ticket',262,'ITILFollowup',12,'Bois Jacques (41)','2025-02-12 11:30:38',0,'0','41'),
(364695,'Ticket',262,'',0,'Maltot Cyrille (60)','2025-02-12 11:40:22',64,'jbois (41)','cmaltot (60)'),
(364696,'Ticket',262,'Group',15,'Maltot Cyrille (60)','2025-02-12 11:40:22',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364697,'Ticket',266,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 11:42:21',0,'','584'),
(364698,'Ticket',266,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 11:42:21',0,'','Suivi (584)'),
(364699,'Ticket',266,'Group',15,'Simard Léon (18)','2025-02-12 11:42:53',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(364700,'Ticket',266,'Group',15,'Simard Léon (18)','2025-02-12 11:42:53',65,'','2-GR-Centre contact client (SPIE) (209)'),
(364701,'Ticket',266,'Group',16,'Simard Léon (18)','2025-02-12 11:42:53',0,'2-GR-Centre contact client (SPIE) (209)',''),
(364702,'Ticket',266,'User',16,'Simard Léon (18)','2025-02-12 11:43:00',0,'Simard Léon (18)',''),
(364703,'Ticket',266,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 11:43:21',0,'','585'),
(364704,'Ticket',266,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 11:43:21',0,'','Helpdesk (585)'),
(364705,'Ticket',266,'User',15,'Bois Jacques (41)','2025-02-12 11:45:49',5,'','Bois Jacques (41)'),
(364706,'Ticket',266,'',0,'Bois Jacques (41)','2025-02-12 11:45:49',64,'lsimard (18)','jbois (41)'),
(364707,'Ticket',266,'ITILFollowup',17,'Bois Jacques (41)','2025-02-12 11:46:06',0,'','586'),
(364708,'Ticket',266,'ITILFollowup',12,'Bois Jacques (41)','2025-02-12 11:46:06',0,'','Helpdesk (586)'),
(364709,'RuleTicket',1763,'RuleCriteria',17,'Maltot Cyrille (60)','2025-02-12 12:00:36',0,'','Code représentant la catégorie de tickets commence par D_ORD (3362)'),
(364710,'RuleTicket',1763,'',0,'Maltot Cyrille (60)','2025-02-12 12:00:36',19,'2025-02-12 12:23:14','2025-02-12 13:00:36'),
(364712,'RuleTicket',1763,'RuleCriteria',19,'Maltot Cyrille (60)','2025-02-12 12:01:00',0,'Code représentant la catégorie de tickets commence par D_ORD (3362)',''),
(364713,'RuleTicket',1763,'',0,'Maltot Cyrille (60)','2025-02-12 12:01:00',19,'2025-02-12 13:00:36','2025-02-12 13:01:00'),
(364715,'RuleTicket',1763,'RuleCriteria',18,'Maltot Cyrille (60)','2025-02-12 12:01:50',0,'2','4'),
(364716,'ITILCategory',514,'',0,'Maltot Cyrille (60)','2025-02-12 12:06:11',99,'D_ORD','D_ORD001'),
(364717,'ITILCategory',513,'',0,'Maltot Cyrille (60)','2025-02-12 12:06:23',99,'D_IND','D_IND001'),
(364718,'Ticket',282,'User',15,'Zitouna Anita (16)','2025-02-12 12:07:29',4,'','Zitouna Anita (16)'),
(364719,'Ticket',282,'Group',15,'Zitouna Anita (16)','2025-02-12 12:07:29',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364720,'Ticket',282,'',0,'Zitouna Anita (16)','2025-02-12 12:07:29',12,'1','2'),
(364721,'Ticket',282,'0',20,'Zitouna Anita (16)','2025-02-12 12:07:30',0,'',''),
(364722,'Ticket',282,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-02-12 12:07:30',0,'','Nouvelle demande (46)'),
(364723,'PluginFormcreatorFormAnswer',46,'Ticket',15,'Zitouna Anita (16)','2025-02-12 12:07:30',0,'','Nouvelle demande - Demande d\'accès au module de rapport de Documentum (282)'),
(364724,'PluginFormcreatorFormAnswer',46,'0',20,'Zitouna Anita (16)','2025-02-12 12:07:30',0,'',''),
(364725,'Ticket',282,'',0,'Simard Léon (18)','2025-02-12 12:13:12',150,'0','343'),
(364726,'Ticket',282,'',0,'Simard Léon (18)','2025-02-12 12:13:12',64,'azitouna (16)','lsimard (18)'),
(364727,'Ticket',282,'User',15,'Simard Léon (18)','2025-02-12 12:13:12',5,'','Simard Léon (18)'),
(364728,'Ticket',282,'',0,'Simard Léon (18)','2025-02-12 12:13:23',7,'&nbsp; (0)','SYN-Demande indispensable (513)'),
(364729,'Ticket',282,'',0,'Simard Léon (18)','2025-02-12 12:13:23',30,'SLA Demande Priorité B - Temps de résolution 24h (36)','SLA Demande Priorité A - Temps de traitement 8h (35)'),
(364730,'Ticket',282,'',0,'Simard Léon (18)','2025-02-12 12:13:23',18,'2025-02-17 13:07:29','2025-02-13 13:07:29'),
(364731,'Ticket',282,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 12:14:17',0,'','587'),
(364732,'Ticket',282,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 12:14:17',0,'','Suivi (587)'),
(364733,'Ticket',282,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 12:16:33',0,'','588'),
(364734,'Ticket',282,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 12:16:33',0,'','Helpdesk (588)'),
(364735,'Ticket',282,'',0,'Simard Léon (18)','2025-02-12 12:17:34',12,'2','4'),
(364736,'Ticket',282,'',0,'Zitouna Anita (16)','2025-02-12 12:25:22',12,'4','2'),
(364737,'Ticket',282,'ITILFollowup',17,'Zitouna Anita (16)','2025-02-12 12:25:23',0,'','589'),
(364738,'Ticket',282,'ITILFollowup',12,'Zitouna Anita (16)','2025-02-12 12:25:23',0,'','Suivi (589)'),
(364739,'Ticket',282,'ITILFollowup',18,'Zitouna Anita (16)','2025-02-12 12:25:33',0,'','589'),
(364740,'Ticket',282,'ITILFollowup',12,'Zitouna Anita (16)','2025-02-12 12:25:33',0,'&#60;p&#62;Bien sûr, voici les information &#60;/p&#62;\r\n&#60;p&#62;Mon matricule dans l\'application : 01fg5&#60;/p&#62;\r\n&#60;p&#62;Mon profil : Rédactrice&#60;/p&#62;','&#60;p&#62;Bien sûr, voici les informations&#60;/p&#62;\\r\\n&#60;p&#62;Mon matricule dans l\\\'application : 01fg5&#60;/p&#62;\\r\\n&#60;p&#62;Mon profil : Rédactrice&#60;/p&#62;'),
(364741,'Ticket',282,'ITILFollowup',12,'Zitouna Anita (16)','2025-02-12 12:25:33',0,'0','16'),
(364742,'Ticket',282,'',0,'Maltot Cyrille (60)','2025-02-12 13:01:43',64,'azitouna (16)','cmaltot (60)'),
(364743,'Ticket',282,'Group',15,'Maltot Cyrille (60)','2025-02-12 13:01:44',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(364744,'Ticket',282,'Group',16,'Maltot Cyrille (60)','2025-02-12 13:03:19',0,'5-GR3-Groupe exploitation MEAE (247)',''),
(364745,'Ticket',282,'Group',15,'Maltot Cyrille (60)','2025-02-12 13:05:43',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(364746,'Ticket',282,'Group',16,'Maltot Cyrille (60)','2025-02-12 13:05:43',0,'2-GR-Centre contact client (SPIE) (209)',''),
(364747,'ITILCategory',513,'',0,'Maltot Cyrille (60)','2025-02-12 13:37:28',99,'D_IND001','D_IND'),
(364748,'ITILCategory',514,'',0,'Maltot Cyrille (60)','2025-02-12 13:37:56',99,'D_ORD001','D_ORD'),
(364749,'Ticket',283,'User',15,'Zitouna Anita (16)','2025-02-12 13:39:41',4,'','Zitouna Anita (16)'),
(364750,'Ticket',283,'Group',15,'Zitouna Anita (16)','2025-02-12 13:39:41',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364751,'Ticket',283,'',0,'Zitouna Anita (16)','2025-02-12 13:39:41',12,'1','2'),
(364752,'Ticket',283,'0',20,'Zitouna Anita (16)','2025-02-12 13:39:42',0,'',''),
(364753,'Ticket',283,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-02-12 13:39:42',0,'','Nouvelle demande (47)'),
(364754,'PluginFormcreatorFormAnswer',47,'Ticket',15,'Zitouna Anita (16)','2025-02-12 13:39:42',0,'','Nouvelle demande - Je n\'arrive pas à me connecter (283)'),
(364755,'PluginFormcreatorFormAnswer',47,'0',20,'Zitouna Anita (16)','2025-02-12 13:39:42',0,'',''),
(364756,'Ticket',283,'',0,'Simard Léon (18)','2025-02-12 13:41:56',14,'2','1'),
(364757,'Ticket',283,'',0,'Simard Léon (18)','2025-02-12 13:41:56',7,'&nbsp; (0)','SYN-Incident (516)'),
(364758,'Ticket',283,'',0,'Simard Léon (18)','2025-02-12 13:41:56',30,'SLA Demande Priorité B - Temps de résolution 24h (36)','SLA Incident Priorité A - Temps de résolution 2h (32)'),
(364759,'Ticket',283,'',0,'Simard Léon (18)','2025-02-12 13:41:56',18,'2025-02-17 14:39:41','2025-02-12 16:39:41'),
(364760,'Ticket',283,'',0,'Simard Léon (18)','2025-02-12 13:41:56',64,'azitouna (16)','lsimard (18)'),
(364761,'Ticket',283,'User',15,'Simard Léon (18)','2025-02-12 13:45:49',5,'','Simard Léon (18)'),
(364762,'Ticket',283,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 13:47:14',0,'','590'),
(364763,'Ticket',283,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 13:47:14',0,'','Direct (590)'),
(364764,'Ticket',283,'',0,'Simard Léon (18)','2025-02-12 13:47:26',12,'2','4'),
(364765,'Ticket',283,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 13:50:40',0,'','591'),
(364766,'Ticket',283,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 13:50:40',0,'','Helpdesk (591)'),
(364767,'Ticket',283,'',0,'Zitouna Anita (16)','2025-02-12 13:59:46',12,'4','2'),
(364768,'Ticket',283,'ITILFollowup',17,'Zitouna Anita (16)','2025-02-12 13:59:47',0,'','592'),
(364769,'Ticket',283,'ITILFollowup',12,'Zitouna Anita (16)','2025-02-12 13:59:47',0,'','Suivi (592)'),
(364770,'Ticket',283,'',0,'Simard Léon (18)','2025-02-12 14:00:37',64,'azitouna (16)','lsimard (18)'),
(364771,'Ticket',283,'Group',15,'Simard Léon (18)','2025-02-12 14:00:37',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(364772,'Ticket',283,'User',15,'Simard Léon (18)','2025-02-12 14:00:37',66,'','Simard Léon (18)'),
(364773,'Ticket',283,'User',16,'Simard Léon (18)','2025-02-12 14:00:37',0,'Simard Léon (18)',''),
(364774,'Ticket',283,'Group',16,'Simard Léon (18)','2025-02-12 14:00:37',0,'2-GR-Centre contact client (SPIE) (209)',''),
(364775,'Ticket',283,'',0,'Simard Léon (18)','2025-02-12 14:02:12',12,'2','4'),
(364776,'Ticket',283,'ITILFollowup',17,'Simard Léon (18)','2025-02-12 14:03:32',0,'','593'),
(364777,'Ticket',283,'ITILFollowup',12,'Simard Léon (18)','2025-02-12 14:03:32',0,'','Helpdesk (593)'),
(364778,'Ticket',283,'ITILFollowup',17,'Bois Jacques (41)','2025-02-12 14:04:07',0,'','594'),
(364779,'Ticket',283,'ITILFollowup',12,'Bois Jacques (41)','2025-02-12 14:04:07',0,'','Helpdesk (594)'),
(364780,'Ticket',284,'0',20,'Maltot Cyrille (60)','2025-02-12 14:18:22',0,'',''),
(364781,'PluginTagTag',4,'Ticket',15,'Maltot Cyrille (60)','2025-02-12 14:18:22',0,'','Gros problème pour une application métier impactant 10 utilisateurs et plus (284)'),
(364782,'Ticket',284,'PluginTagTag',15,'Maltot Cyrille (60)','2025-02-12 14:18:22',0,'','TRA-0IB (4)'),
(364783,'Ticket',284,'',0,'Maltot Cyrille (60)','2025-02-12 14:18:58',150,'0','36'),
(364784,'Ticket',284,'Group',15,'Maltot Cyrille (60)','2025-02-12 14:18:58',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364785,'Ticket',284,'',0,'Maltot Cyrille (60)','2025-02-12 14:18:58',12,'1','2'),
(364786,'Ticket',278,'',0,'Maltot Cyrille (60)','2025-02-12 15:36:39',12,'2','5'),
(364787,'Ticket',278,'',0,'Maltot Cyrille (60)','2025-02-12 15:36:39',64,'lsimard (18)','cmaltot (60)'),
(364788,'Ticket',278,'',0,'Maltot Cyrille (60)','2025-02-12 15:36:39',17,'','2025-02-12 16:36:39'),
(364789,'Ticket',278,'ITILSolution',17,'Maltot Cyrille (60)','2025-02-12 15:36:40',0,'','162 (162)'),
(364790,'ITILSolution',162,'0',20,'Maltot Cyrille (60)','2025-02-12 15:36:40',0,'',''),
(364791,'RuleTicket',1769,'',0,'GLPI Admin (2)','2025-02-14 14:25:18',1,'Indication demandeur VIP sur le sticket','Indication demandeur VIP sur le ticket'),
(364792,'Ticket',285,'User',15,'GLPI Admin (2)','2025-02-18 19:37:32',4,'','GLPI Admin (2)'),
(364793,'Ticket',285,'0',20,'GLPI Admin (2)','2025-02-18 19:37:32',0,'',''),
(364794,'PluginTagTag',5,'Ticket',15,'GLPI Admin (2)','2025-02-18 19:37:32',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Beaurains\" A \"Angers\" (285)'),
(364795,'Ticket',285,'PluginTagTag',15,'GLPI Admin (2)','2025-02-18 19:37:32',0,'','TRA-0IC (5)'),
(364796,'PluginTagTag',5,'Ticket',16,'GLPI Admin (2)','2025-02-18 19:37:32',0,'BORDEREAU DE TRANSPORT DE MATERIEL DE \"Beaurains\" A \"Angers\" (285)',''),
(364797,'Ticket',285,'PluginTagTag',16,'GLPI Admin (2)','2025-02-18 19:37:32',0,'TRA-0IC (5)',''),
(364798,'Ticket',285,'PluginFormcreatorFormAnswer',15,'GLPI Admin (2)','2025-02-18 19:37:32',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Beaurains\" A \"Angers\" (48)'),
(364799,'PluginFormcreatorFormAnswer',48,'Ticket',15,'GLPI Admin (2)','2025-02-18 19:37:32',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Beaurains\" A \"Angers\" (285)'),
(364800,'PluginFormcreatorFormAnswer',48,'0',20,'GLPI Admin (2)','2025-02-18 19:37:32',0,'',''),
(364801,'Ticket',286,'User',15,'Zitouna Anita (16)','2025-02-19 14:34:35',4,'','Zitouna Anita (16)'),
(364802,'Ticket',286,'Group',15,'Zitouna Anita (16)','2025-02-19 14:34:35',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364803,'Ticket',286,'',0,'Zitouna Anita (16)','2025-02-19 14:34:35',12,'1','2'),
(364804,'Ticket',286,'0',20,'Zitouna Anita (16)','2025-02-19 14:34:35',0,'',''),
(364805,'PluginTagTag',6,'Ticket',15,'Zitouna Anita (16)','2025-02-19 14:34:35',0,'','Signaler un incident - Problème de mise à jour des étiquettes sur les tickets (286)'),
(364806,'Ticket',286,'PluginTagTag',15,'Zitouna Anita (16)','2025-02-19 14:34:35',0,'','TRA-0IA (6)'),
(364807,'Ticket',286,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-02-19 14:34:35',0,'','Signaler un incident (49)'),
(364808,'PluginFormcreatorFormAnswer',49,'Ticket',15,'Zitouna Anita (16)','2025-02-19 14:34:35',0,'','Signaler un incident - Problème de mise à jour des étiquettes sur les tickets (286)'),
(364809,'PluginFormcreatorFormAnswer',49,'0',20,'Zitouna Anita (16)','2025-02-19 14:34:35',0,'',''),
(364810,'Ticket',287,'User',15,'Zitouna Anita (16)','2025-02-19 14:38:05',4,'','Zitouna Anita (16)'),
(364811,'Ticket',287,'Group',15,'Zitouna Anita (16)','2025-02-19 14:38:05',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364812,'Ticket',287,'',0,'Zitouna Anita (16)','2025-02-19 14:38:05',12,'1','2'),
(364813,'Ticket',287,'0',20,'Zitouna Anita (16)','2025-02-19 14:38:06',0,'',''),
(364814,'Ticket',287,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-02-19 14:38:06',0,'','Nouvelle demande (50)'),
(364815,'PluginFormcreatorFormAnswer',50,'Ticket',15,'Zitouna Anita (16)','2025-02-19 14:38:06',0,'','Nouvelle demande - Demande d\'installation de Microsoft Outlook (287)'),
(364816,'PluginFormcreatorFormAnswer',50,'0',20,'Zitouna Anita (16)','2025-02-19 14:38:06',0,'',''),
(364817,'Ticket',287,'',0,'GLPI Admin (2)','2025-02-19 14:39:18',7,'&nbsp; (0)','SYN-Demande ordinaire (514)'),
(364818,'Ticket',287,'',0,'GLPI Admin (2)','2025-02-19 14:39:18',64,'azitouna (16)','admin (2)'),
(364819,'Ticket',287,'',0,'GLPI Admin (2)','2025-02-19 14:52:30',7,'SYN-Demande ordinaire (514)','SYN-Demande indispensable (513)'),
(364820,'Ticket',287,'',0,'GLPI Admin (2)','2025-02-19 14:52:30',30,'SLA Demande Priorité B - Temps de résolution 24h (36)','SLA Demande Priorité A - Temps de traitement 8h (35)'),
(364821,'Ticket',287,'',0,'GLPI Admin (2)','2025-02-19 14:52:30',18,'2025-02-24 14:38:05','2025-02-20 14:38:05'),
(364822,'Ticket',287,'User',15,'GLPI Admin (2)','2025-02-19 14:52:47',5,'','GLPI Admin (2)'),
(364823,'Ticket',287,'User',15,'GLPI Admin (2)','2025-02-19 14:53:11',4,'','Bernardo Andrée (22)'),
(364824,'Ticket',287,'User',16,'GLPI Admin (2)','2025-02-19 14:53:19',0,'Zitouna Anita (16)',''),
(364825,'Ticket',287,'User',16,'GLPI Admin (2)','2025-02-19 14:53:28',0,'Bernardo Andrée (22)',''),
(364826,'Ticket',287,'User',15,'GLPI Admin (2)','2025-02-19 14:53:45',4,'','Zitouna Anita (16)'),
(364827,'PluginFormcreatorForm',91,'0',20,'GLPI Admin (2)','2025-02-20 15:39:21',0,'',''),
(364828,'PluginFormcreatorForm',91,'',0,'GLPI Admin (2)','2025-02-20 15:39:21',1,'Demande de bordereau de transport de matériel','Demande de bordereau de transport de matériel [Copie]'),
(364829,'PluginFormcreatorForm',90,'',0,'GLPI Admin (2)','2025-02-20 15:39:43',30,'1','0'),
(364830,'PluginFormcreatorForm',90,'',0,'GLPI Admin (2)','2025-02-20 15:39:43',8,'1','0'),
(364831,'PluginFormcreatorForm',90,'',0,'GLPI Admin (2)','2025-02-20 15:39:43',34,'1','0'),
(364832,'PluginFormcreatorForm',91,'',0,'GLPI Admin (2)','2025-02-20 15:40:10',1,'Demande de bordereau de transport de matériel [Copie]','Bordereau de transport de matériel'),
(364833,'ITILCategory',382,'ITILCategory',17,'GLPI Admin (2)','2025-02-20 15:59:22',0,'','Transport de matériel (519)'),
(364834,'ITILCategory',519,'0',20,'GLPI Admin (2)','2025-02-20 15:59:22',0,'',''),
(364835,'TicketTemplate',1,'',0,'GLPI Admin (2)','2025-02-20 16:03:16',1,'1- Default','Gabarit MEAE (défault)'),
(364836,'TicketTemplate',23,'',0,'GLPI Admin (2)','2025-02-20 16:04:06',1,'10-GAB- Formulaire simplifie','Gabarit Formulaire simplifie'),
(364837,'Ticket',288,'User',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-02-20 16:09:19',4,'','Zitouna Anita (16)'),
(364838,'Ticket',288,'Group',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-02-20 16:09:19',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364839,'Ticket',288,'',0,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-02-20 16:09:19',12,'1','2'),
(364840,'Ticket',288,'0',20,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-02-20 16:09:20',0,'',''),
(364841,'Ticket',288,'PluginFormcreatorFormAnswer',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-02-20 16:09:20',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Montréal &#62; Bâtiment Jean Drapeau\" A \"Montréal &#62; Bâtiment Jeanne Mance\" (51)'),
(364842,'PluginFormcreatorFormAnswer',51,'Ticket',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-02-20 16:09:20',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Montréal &#62; Bâtiment Jean Drapeau\" A \"Montréal &#62; Bâtiment Jeanne Mance\" (288)'),
(364843,'PluginFormcreatorFormAnswer',51,'0',20,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-02-20 16:09:20',0,'',''),
(364844,'Ticket',288,'',0,'GLPI Admin (2)','2025-02-20 16:10:49',30,'SLA Demande Priorité B - Temps de résolution 24h (36)','&nbsp; (0)'),
(364845,'Ticket',288,'',0,'GLPI Admin (2)','2025-02-20 16:10:49',18,'2025-02-25 16:09:19',NULL),
(364846,'Ticket',288,'',0,'GLPI Admin (2)','2025-02-20 16:10:49',64,'azitouna (16)','admin (2)'),
(364847,'Ticket',288,'',0,'GLPI Admin (2)','2025-02-20 16:12:24',30,'&nbsp; (0)','SLA Demande Priorité B - Temps de résolution 24h (36)'),
(364848,'Ticket',288,'',0,'GLPI Admin (2)','2025-02-20 16:12:24',18,'','2025-02-25 16:09:19'),
(364849,'Ticket',288,'Computer',15,'GLPI Admin (2)','2025-02-20 16:12:24',0,'','Fougère (33825)'),
(364850,'Computer',33825,'Ticket',15,'GLPI Admin (2)','2025-02-20 16:12:24',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Montréal &#62; Bâtiment Jean Drapeau\" A \"Montréal &#62; Bâtiment Jeanne Mance\" (288)'),
(364851,'Ticket',288,'Monitor',15,'GLPI Admin (2)','2025-02-20 16:12:24',0,'','HP E243i (69)'),
(364852,'Monitor',69,'Ticket',15,'GLPI Admin (2)','2025-02-20 16:12:24',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Montréal &#62; Bâtiment Jean Drapeau\" A \"Montréal &#62; Bâtiment Jeanne Mance\" (288)'),
(364853,'Calendar',3,'CalendarSegment',19,'GLPI Admin (2)','2025-02-20 22:26:28',0,'N/A (31)',''),
(364854,'Calendar',3,'CalendarSegment',19,'GLPI Admin (2)','2025-02-20 22:26:28',0,'N/A (32)',''),
(364855,'Calendar',3,'CalendarSegment',19,'GLPI Admin (2)','2025-02-20 22:26:28',0,'N/A (33)',''),
(364856,'Calendar',3,'CalendarSegment',19,'GLPI Admin (2)','2025-02-20 22:26:28',0,'N/A (34)',''),
(364857,'Calendar',3,'CalendarSegment',19,'GLPI Admin (2)','2025-02-20 22:26:28',0,'N/A (35)',''),
(364858,'Calendar',3,'CalendarSegment',17,'GLPI Admin (2)','2025-02-20 22:26:51',0,'','N/A (36)'),
(364859,'CalendarSegment',36,'0',20,'GLPI Admin (2)','2025-02-20 22:26:51',0,'',''),
(364860,'Calendar',3,'CalendarSegment',17,'GLPI Admin (2)','2025-02-20 22:27:09',0,'','N/A (37)'),
(364861,'CalendarSegment',37,'0',20,'GLPI Admin (2)','2025-02-20 22:27:09',0,'',''),
(364862,'Calendar',3,'CalendarSegment',17,'GLPI Admin (2)','2025-02-20 22:27:27',0,'','N/A (38)'),
(364863,'CalendarSegment',38,'0',20,'GLPI Admin (2)','2025-02-20 22:27:27',0,'',''),
(364864,'Calendar',3,'CalendarSegment',17,'GLPI Admin (2)','2025-02-20 22:27:49',0,'','N/A (39)'),
(364865,'CalendarSegment',39,'0',20,'GLPI Admin (2)','2025-02-20 22:27:49',0,'',''),
(364866,'Calendar',3,'CalendarSegment',17,'GLPI Admin (2)','2025-02-20 22:28:04',0,'','N/A (40)'),
(364868,'Calendar',3,'CalendarSegment',19,'GLPI Admin (2)','2025-02-20 22:28:15',0,'N/A (40)',''),
(364869,'Calendar',3,'CalendarSegment',17,'GLPI Admin (2)','2025-02-20 22:28:31',0,'','N/A (41)'),
(364870,'CalendarSegment',41,'0',20,'GLPI Admin (2)','2025-02-20 22:28:31',0,'',''),
(364871,'Calendar',3,'CalendarSegment',17,'GLPI Admin (2)','2025-02-20 22:29:05',0,'','N/A (42)'),
(364872,'CalendarSegment',42,'0',20,'GLPI Admin (2)','2025-02-20 22:29:05',0,'',''),
(364873,'SLM',17,'',0,'GLPI Admin (2)','2025-02-21 14:53:12',1,'SLA Incident Priorité B (TRA-0IB)','Incident - SLA Priorité B (TRA-0IB)'),
(364874,'SLM',16,'',0,'GLPI Admin (2)','2025-02-21 14:53:43',1,'SLA Incident Priorité A (TRA-0IA)','Incident - SLA Priorité A (TRA-0IA)'),
(364875,'SLM',18,'',0,'GLPI Admin (2)','2025-02-21 14:54:06',1,'SLA Incident Priorité C (TRA-0IC)','Incident - SLA Priorité C (TRA-0IC)'),
(364876,'SLM',16,'',0,'GLPI Admin (2)','2025-02-21 14:54:47',1,'Incident - SLA Priorité A (TRA-0IA)','Incident - Priorité A (TRA-0IA)'),
(364877,'SLM',17,'',0,'GLPI Admin (2)','2025-02-21 14:55:06',1,'Incident - SLA Priorité B (TRA-0IB)','Incident - Priorité B (TRA-0IB)'),
(364878,'SLM',18,'',0,'GLPI Admin (2)','2025-02-21 14:55:19',1,'Incident - SLA Priorité C (TRA-0IC)','Incident - Priorité C (TRA-0IC)'),
(364879,'SLM',16,'',0,'GLPI Admin (2)','2025-02-21 15:11:40',1,'Incident - Priorité A (TRA-0IA)','Incidents : Priorité A -Critique (TRA-0IA)'),
(364880,'SLM',16,'',0,'GLPI Admin (2)','2025-02-21 15:11:57',1,'Incidents : Priorité A -Critique (TRA-0IA)','Incidents : Priorité A - Critique (TRA-0IA)'),
(364881,'SLM',17,'',0,'GLPI Admin (2)','2025-02-21 15:13:25',1,'Incident - Priorité B (TRA-0IB)','Incidents : Priorité B - Forte (TRA-0IB)'),
(364882,'SLM',18,'',0,'GLPI Admin (2)','2025-02-21 15:13:56',1,'Incident - Priorité C (TRA-0IC)','Incidents : Priorité C - Faible (TRA-0IC)'),
(364883,'SLM',19,'',0,'GLPI Admin (2)','2025-02-21 15:14:27',1,'SLA Demande Priorité A (TRA-0DA)','Demandes : Priorité A - Critique (TRA-0DA)'),
(364884,'SLM',20,'',0,'GLPI Admin (2)','2025-02-21 15:14:55',1,'SLA Demande Priorité B (TRA-0DB)','Demandes : Priorité B - Forte (TRA-0DB)'),
(364885,'SLM',21,'',0,'GLPI Admin (2)','2025-02-21 15:15:27',1,'SLA Demande Priorité C (TRA-0DC)','Demandes : Priorité C - Normale (TRA-0DC)'),
(364886,'SLA',32,'',0,'GLPI Admin (2)','2025-02-21 16:08:28',1,'SLA Incident Priorité A - Temps de résolution 2h','Incidents-Priorité A-Critique (TRA-0IA) - Temps de résolution : 2h'),
(364887,'SLM',16,'SLA',18,'GLPI Admin (2)','2025-02-21 16:08:28',0,'SLA Incident Priorité A - Temps de résolution 2h','Incidents-Priorité A-Critique (TRA-0IA) - Temps de résolution : 2h'),
(364888,'SLA',33,'',0,'GLPI Admin (2)','2025-02-21 16:10:14',1,'SLA Incident Priorité B - Temps de résolution 4h','Incidents-Priorité B-Forte (TRA-0IB) - Temps de résolution : 4h'),
(364889,'SLM',17,'SLA',18,'GLPI Admin (2)','2025-02-21 16:10:14',0,'SLA Incident Priorité B - Temps de résolution 4h','Incidents-Priorité B-Forte (TRA-0IB) - Temps de résolution : 4h'),
(364890,'SLA',34,'',0,'GLPI Admin (2)','2025-02-21 16:11:42',1,'SLA Incident Priorité C - Temps de résolution 16h','Incidents-Priorité C-Faible (TRA-0IC) - Temps de résolution 16h'),
(364891,'SLM',18,'SLA',18,'GLPI Admin (2)','2025-02-21 16:11:42',0,'SLA Incident Priorité C - Temps de résolution 16h','Incidents-Priorité C-Faible (TRA-0IC) - Temps de résolution 16h'),
(364892,'SLA',35,'',0,'GLPI Admin (2)','2025-02-21 16:12:25',1,'SLA Demande Priorité A - Temps de traitement 8h','Demandes-Priorité A-Critique (TRA-0DA) - Temps de traitement 8h'),
(364893,'SLM',19,'SLA',18,'GLPI Admin (2)','2025-02-21 16:12:25',0,'SLA Demande Priorité A - Temps de traitement 8h','Demandes-Priorité A-Critique (TRA-0DA) - Temps de traitement 8h'),
(364894,'SLA',36,'',0,'GLPI Admin (2)','2025-02-21 16:13:12',1,'SLA Demande Priorité B - Temps de résolution 24h','Demandes-Priorité B-Forte (TRA-0DB) - Temps de résolution 24h'),
(364895,'SLM',20,'SLA',18,'GLPI Admin (2)','2025-02-21 16:13:12',0,'SLA Demande Priorité B - Temps de résolution 24h','Demandes-Priorité B-Forte (TRA-0DB) - Temps de résolution 24h'),
(364896,'SLA',37,'',0,'GLPI Admin (2)','2025-02-21 16:13:56',1,'SLA Demande Priorité C - Temps de traitement 36h','Demandes-Priorité C-Normale (TRA-0DC)- Temps de traitement : 36h'),
(364897,'SLM',21,'SLA',18,'GLPI Admin (2)','2025-02-21 16:13:56',0,'SLA Demande Priorité C - Temps de traitement 36h','Demandes-Priorité C-Normale (TRA-0DC)- Temps de traitement : 36h'),
(364898,'SLA',36,'',0,'GLPI Admin (2)','2025-02-21 16:14:14',1,'Demandes-Priorité B-Forte (TRA-0DB) - Temps de résolution 24h','Demandes-Priorité B-Forte (TRA-0DB) - Temps de résolution : 24h'),
(364899,'SLM',20,'SLA',18,'GLPI Admin (2)','2025-02-21 16:14:14',0,'Demandes-Priorité B-Forte (TRA-0DB) - Temps de résolution 24h','Demandes-Priorité B-Forte (TRA-0DB) - Temps de résolution : 24h'),
(364900,'SLA',35,'',0,'GLPI Admin (2)','2025-02-21 16:14:26',1,'Demandes-Priorité A-Critique (TRA-0DA) - Temps de traitement 8h','Demandes-Priorité A-Critique (TRA-0DA) - Temps de traitement : 8h'),
(364901,'SLM',19,'SLA',18,'GLPI Admin (2)','2025-02-21 16:14:26',0,'Demandes-Priorité A-Critique (TRA-0DA) - Temps de traitement 8h','Demandes-Priorité A-Critique (TRA-0DA) - Temps de traitement : 8h'),
(364902,'RuleTicket',1740,'',0,'GLPI Admin (2)','2025-02-21 17:18:42',1,'Assignation SLA Incident Priorité A - TTR 2h - Demandeur dans Groupe VIP','Assignation SLA Incident Priorité A Critique - TTR 2h - Demandeur dans Groupe VIP'),
(364903,'RuleTicket',1763,'',0,'GLPI Admin (2)','2025-02-21 17:19:00',1,'Assignation SLA Incident Priorité B - TTR 4h - Interruption de service pour 10 utilisateurs ou plus','Assignation SLA Incident Priorité B Forte - TTR 4h - Interruption de service pour 10 utilisateurs ou plus'),
(364904,'RuleTicket',1764,'',0,'GLPI Admin (2)','2025-02-21 17:19:12',1,'Assignation SLA Incident Priorité C - TTR 16h - Interruption service pour les incidents dits faibles','Assignation SLA Incident Priorité C Faible - TTR 16h - Interruption service pour les incidents dits faibles'),
(364905,'RuleTicket',1765,'',0,'GLPI Admin (2)','2025-02-21 17:19:26',1,'Assignation SLA Demande Priorité A - TTR 8h - Demandeur dans Groupe VIP','Assignation SLA Demande Priorité A Critique - TTR 8h - Demandeur dans Groupe VIP'),
(364906,'RuleTicket',1768,'',0,'GLPI Admin (2)','2025-02-21 17:19:39',1,'Assignation SLA Demande Priorité B - TTR 24h - Demande ordinaire personnel prioritaire','Assignation SLA Demande Priorité B Forte - TTR 24h - Demande ordinaire personnel prioritaire'),
(364907,'RuleTicket',1766,'',0,'GLPI Admin (2)','2025-02-21 17:19:50',1,'Assignation SLA Demande Priorité B - TTR 24h - Demande indispensable au travail quotidien d\'un agent','Assignation SLA Demande Priorité B Forte - TTR 24h - Demande indispensable au travail quotidien d\'un agent'),
(364908,'RuleTicket',1767,'',0,'GLPI Admin (2)','2025-02-21 17:20:07',1,'Assignation SLA Demande Priorité C - TTR 36h - Demande ordinaire d\'un utilisateur générique','Assignation SLA Demande Priorité C Normale - TTR 36h - Demande ordinaire d\'un utilisateur générique'),
(364909,'RuleTicket',1740,'RuleAction',19,'GLPI Admin (2)','2025-02-21 19:33:17',0,'Ajouter des étiquettes Assigner TRA-0IA (2101)',''),
(364910,'RuleTicket',1740,'',0,'GLPI Admin (2)','2025-02-21 19:33:17',19,'2025-02-21 17:18:42','2025-02-21 19:33:17'),
(364911,'Ticket',289,'User',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-02-21 20:42:39',4,'','Labbé Carine (23)'),
(364912,'Ticket',289,'Group',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-02-21 20:42:39',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364913,'Ticket',289,'',0,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-02-21 20:42:39',12,'1','2'),
(364914,'Ticket',289,'0',20,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-02-21 20:42:40',0,'',''),
(364915,'Ticket',289,'PluginFormcreatorFormAnswer',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-02-21 20:42:40',0,'','Signaler un incident (52)'),
(364916,'PluginFormcreatorFormAnswer',52,'Ticket',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-02-21 20:42:40',0,'','Signaler un incident - Problème de mise à jour de l\'antivirus (289)'),
(364917,'PluginFormcreatorFormAnswer',52,'0',20,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-02-21 20:42:40',0,'',''),
(364918,'Ticket',289,'',0,'GLPI Admin (2)','2025-02-21 20:43:59',7,'SYN-Incident (516)','SYN-Incident impactant 10 utilisateurs et plus (515)'),
(364919,'Ticket',289,'',0,'GLPI Admin (2)','2025-02-21 20:43:59',30,'Incidents-Priorité C-Faible (TRA-0IC) - Temps de résolution 16h (34)','Incidents-Priorité B-Forte (TRA-0IB) - Temps de résolution : 4h (33)'),
(364920,'Ticket',289,'',0,'GLPI Admin (2)','2025-02-21 20:43:59',18,'2025-02-24 16:42:39','2025-02-22 10:42:39'),
(364921,'Ticket',289,'',0,'GLPI Admin (2)','2025-02-21 20:43:59',64,'clabbe (23)','admin (2)'),
(364922,'RuleTicket',1740,'RuleAction',17,'GLPI Admin (2)','2025-02-21 20:47:09',0,'','Ajouter des étiquettes Assigner TRA-0IA (2103)'),
(364923,'RuleTicket',1740,'',0,'GLPI Admin (2)','2025-02-21 20:47:09',19,'2025-02-21 19:33:17','2025-02-21 20:47:09'),
(364926,'RuleTicket',1763,'RuleCriteria',18,'GLPI Admin (2)','2025-02-21 20:53:58',0,'4','2'),
(364927,'Ticket',290,'User',15,'Maltot Cyrille (60)','2025-02-27 10:27:03',4,'','Maltot Cyrille (60)'),
(364928,'Ticket',290,'Group',15,'Maltot Cyrille (60)','2025-02-27 10:27:03',8,'','2-GR-Centre contact client (SPIE) (209)'),
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(364938,'Location',137,'0',20,'Maltot Cyrille (60)','2025-02-27 10:32:41',0,'',''),
(364939,'Ticket',291,'User',15,'Maltot Cyrille (60)','2025-02-27 10:33:41',4,'','Maltot Cyrille (60)'),
(364940,'Ticket',291,'Group',15,'Maltot Cyrille (60)','2025-02-27 10:33:41',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364941,'Ticket',291,'',0,'Maltot Cyrille (60)','2025-02-27 10:33:41',12,'1','2'),
(364942,'Ticket',291,'0',20,'Maltot Cyrille (60)','2025-02-27 10:33:42',0,'',''),
(364943,'Ticket',291,'',0,'Maltot Cyrille (60)','2025-02-27 10:33:42',19,'2025-02-27 11:33:41','2025-02-27 11:33:42'),
(364944,'Ticket',291,'PluginFormcreatorFormAnswer',15,'Maltot Cyrille (60)','2025-02-27 10:33:42',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Paris &#62; Rue de Javel\" A \"Paris &#62; Quai d\'Orsay\" (54)'),
(364945,'PluginFormcreatorFormAnswer',54,'Ticket',15,'Maltot Cyrille (60)','2025-02-27 10:33:42',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Paris &#62; Rue de Javel\" A \"Paris &#62; Quai d\'Orsay\" (291)'),
(364946,'PluginFormcreatorFormAnswer',54,'0',20,'Maltot Cyrille (60)','2025-02-27 10:33:42',0,'',''),
(364947,'Ticket',292,'User',15,'Maltot Cyrille (60)','2025-02-27 14:38:14',4,'','Maltot Cyrille (60)'),
(364948,'Ticket',292,'Group',15,'Maltot Cyrille (60)','2025-02-27 14:38:14',8,'','2-GR-Centre contact client (SPIE) (209)'),
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(364952,'PluginFormcreatorFormAnswer',55,'Ticket',15,'Maltot Cyrille (60)','2025-02-27 14:38:14',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Paris &#62; Rue de Javel\" A \"Paris &#62; Quai d\'Orsay\" (292)'),
(364953,'PluginFormcreatorFormAnswer',55,'0',20,'Maltot Cyrille (60)','2025-02-27 14:38:14',0,'',''),
(364954,'Ticket',293,'User',15,'Maltot Cyrille (60)','2025-02-27 14:41:12',4,'','Maltot Cyrille (60)'),
(364955,'Ticket',293,'Group',15,'Maltot Cyrille (60)','2025-02-27 14:41:12',8,'','2-GR-Centre contact client (SPIE) (209)'),
(364956,'Ticket',293,'',0,'Maltot Cyrille (60)','2025-02-27 14:41:12',12,'1','2'),
(364957,'Ticket',293,'0',20,'Maltot Cyrille (60)','2025-02-27 14:41:13',0,'',''),
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(364959,'Ticket',293,'PluginFormcreatorFormAnswer',15,'Maltot Cyrille (60)','2025-02-27 14:41:13',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Paris &#62; Rue de Javel\" A \"Paris &#62; Quai d\'Orsay\" (56)'),
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(364964,'Computer',33696,'Ticket',15,'Maltot Cyrille (60)','2025-02-27 14:42:15',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Paris &#62; Rue de Javel\" A \"Paris &#62; Quai d\'Orsay\" (293)'),
(364965,'Ticket',293,'',0,'Maltot Cyrille (60)','2025-02-27 14:45:50',21,'&#60;div&#62;&#60;h1&#62;Données du formulaire&#60;/h1&#62;&#60;h2&#62;IDENTIFICATION&#60;/h2&#62;&#60;div&#62;&#60;b&#62;1) NOM, PRENOM de l\'agent DNUM ayant autorisé le transport','&#60;div&#62;n&#60;h1&#62;Données du formulaire&#60;/h1&#62;n&#60;h2&#62;IDENTIFICATION&#60;/h2&#62;n&#60;div&#62;&#60;strong&#62;1) NOM, PRENOM de l\'agent DNUM ayant autorisé le t'),
(364966,'Holiday',4,'',0,'GLPI Admin (2)','2025-03-04 14:56:44',11,'2020-07-14','2025-07-14'),
(364967,'Holiday',4,'',0,'GLPI Admin (2)','2025-03-04 14:56:44',12,'2020-07-14','2025-07-14'),
(364968,'Holiday',1,'',0,'GLPI Admin (2)','2025-03-04 14:57:07',11,'2021-01-01','2025-01-01'),
(364969,'Holiday',1,'',0,'GLPI Admin (2)','2025-03-04 14:57:07',12,'2021-01-01','2025-01-01'),
(364970,'Holiday',2,'',0,'GLPI Admin (2)','2025-03-04 14:57:26',11,'2020-12-25','2025-12-25'),
(364971,'Holiday',2,'',0,'GLPI Admin (2)','2025-03-04 14:57:26',12,'2020-12-25','2025-12-25'),
(364972,'Holiday',3,'',0,'GLPI Admin (2)','2025-03-04 14:58:32',11,'2020-04-13','2025-04-21'),
(364973,'Holiday',3,'',0,'GLPI Admin (2)','2025-03-04 14:58:32',12,'2020-04-13','2025-04-21'),
(364974,'Holiday',3,'',0,'GLPI Admin (2)','2025-03-04 14:58:42',1,'Pâques','Lundi de Pâques'),
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(364977,'RuleTicket',1763,'RuleAction',19,'GLPI Admin (2)','2025-03-04 15:28:50',0,'Ajouter des étiquettes Assigner TRA-0IB (2090)',''),
(364978,'RuleTicket',1763,'',0,'GLPI Admin (2)','2025-03-04 15:28:50',19,'2025-02-21 17:19:00','2025-03-04 15:28:50'),
(364979,'RuleTicket',1764,'RuleAction',19,'GLPI Admin (2)','2025-03-04 15:29:03',0,'Ajouter des étiquettes Assigner TRA-0IC (2092)',''),
(364980,'RuleTicket',1764,'',0,'GLPI Admin (2)','2025-03-04 15:29:03',19,'2025-02-21 17:19:12','2025-03-04 15:29:03'),
(364981,'RuleTicket',1765,'RuleAction',19,'GLPI Admin (2)','2025-03-04 15:29:13',0,'Ajouter des étiquettes Assigner TRA-0DA (2094)',''),
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(364983,'RuleTicket',1768,'RuleAction',19,'GLPI Admin (2)','2025-03-04 15:29:46',0,'Ajouter des étiquettes Assigner TRA-0DB (2100)',''),
(364984,'RuleTicket',1768,'',0,'GLPI Admin (2)','2025-03-04 15:29:46',19,'2025-02-21 17:19:39','2025-03-04 15:29:46'),
(364985,'RuleTicket',1766,'RuleAction',19,'GLPI Admin (2)','2025-03-04 15:30:01',0,'Ajouter des étiquettes Assigner TRA-0DB (2096)',''),
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(364987,'RuleTicket',1767,'RuleAction',19,'GLPI Admin (2)','2025-03-04 15:30:17',0,'Ajouter des étiquettes Assigner TRA-0DC (2098)',''),
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(364989,'RuleTicket',1740,'',0,'GLPI Admin (2)','2025-03-04 15:48:06',4,'','Assignation SLA Incident Priorité A Critique - TTR 2h - Demandeur dans Groupe VIP'),
(364990,'RuleTicket',1740,'',0,'GLPI Admin (2)','2025-03-04 15:48:21',16,'','Assignation d’un temps de résolution de 2h au ticket de type Incident si le demandeur fait partie d’un groupe VIP.'),
(364991,'User',85,'Profile',17,'GLPI Admin (2)','2025-03-04 16:12:32',0,'','MEAE (0), 6-Super-Admin (4) (R)'),
(364992,'Profile',4,'User',17,'GLPI Admin (2)','2025-03-04 16:12:32',0,'','Durand Manuel (85), MEAE (0) (R)'),
(364993,'Entity',0,'User',17,'GLPI Admin (2)','2025-03-04 16:12:32',0,'','Durand Manuel (85), 6-Super-Admin (4) (R)'),
(364994,'User',85,'0',20,'GLPI Admin (2)','2025-03-04 16:12:32',0,'',''),
(364995,'Group',209,'',0,'GLPI Admin (2)','2025-03-04 16:18:51',11,'1','0'),
(364996,'Ticket',290,'',0,'GLPI Admin (2)','2025-03-04 16:24:57',64,'cmaltot (60)','admin (2)'),
(364997,'Ticket',290,'User',15,'GLPI Admin (2)','2025-03-04 16:24:57',5,'','Simard Léon (18)'),
(364998,'Ticket',290,'Group',16,'GLPI Admin (2)','2025-03-04 16:25:21',0,'2-GR-Centre contact client (SPIE) (209)',''),
(364999,'Ticket',290,'Group',15,'GLPI Admin (2)','2025-03-04 16:25:49',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365002,'PluginTagTag',7,'Ticket',15,'Durand Manuel (85)','2025-03-05 16:19:21',0,'','Connexion impossible à ma boite mail (294)'),
(365004,'Group',248,'0',20,'Durand Manuel (85)','2025-03-06 08:38:40',0,'',''),
(365005,'User',41,'Group',15,'Durand Manuel (85)','2025-03-06 08:39:22',0,'','Hautes Personnalités (248)'),
(365006,'Group',248,'User',15,'Durand Manuel (85)','2025-03-06 08:39:22',0,'','Bois Jacques (41)'),
(365007,'User',86,'Profile',17,'Durand Manuel (85)','2025-03-06 08:41:27',0,'','MEAE (0), 1-Utilisateur du Portail WEB Libre service (1)'),
(365008,'Profile',1,'User',17,'Durand Manuel (85)','2025-03-06 08:41:27',0,'','Borie Jacqueline (86), MEAE (0)'),
(365009,'Entity',0,'User',17,'Durand Manuel (85)','2025-03-06 08:41:27',0,'','Borie Jacqueline (86), 1-Utilisateur du Portail WEB Libre service (1)'),
(365010,'User',86,'0',20,'Durand Manuel (85)','2025-03-06 08:41:27',0,'',''),
(365011,'User',86,'Group',15,'Durand Manuel (85)','2025-03-06 08:41:42',0,'','Hautes Personnalités (248)'),
(365012,'Group',248,'User',15,'Durand Manuel (85)','2025-03-06 08:41:42',0,'','Borie Jacqueline (86)'),
(365013,'User',87,'Profile',17,'Durand Manuel (85)','2025-03-06 08:42:51',0,'','MEAE (0), 1-Utilisateur du Portail WEB Libre service (1)'),
(365014,'Profile',1,'User',17,'Durand Manuel (85)','2025-03-06 08:42:51',0,'','Vidal Antoine (87), MEAE (0)'),
(365015,'Entity',0,'User',17,'Durand Manuel (85)','2025-03-06 08:42:51',0,'','Vidal Antoine (87), 1-Utilisateur du Portail WEB Libre service (1)'),
(365016,'User',87,'0',20,'Durand Manuel (85)','2025-03-06 08:42:51',0,'',''),
(365017,'User',87,'Group',15,'Durand Manuel (85)','2025-03-06 08:43:02',0,'','Hautes Personnalités (248)'),
(365018,'Group',248,'User',15,'Durand Manuel (85)','2025-03-06 08:43:02',0,'','Vidal Antoine (87)'),
(365019,'Group',231,'',0,'Durand Manuel (85)','2025-03-06 08:48:18',14,'GR-Personnes prioritaires ou VIP','Personnel prioritaire'),
(365020,'Group',231,'',0,'Durand Manuel (85)','2025-03-06 08:48:18',1,'GR-Personnes prioritaires ou VIP','Personnel prioritaire'),
(365021,'User',41,'Group',16,'Durand Manuel (85)','2025-03-06 08:48:46',0,'Hautes Personnalités (248)',''),
(365022,'Group',248,'User',16,'Durand Manuel (85)','2025-03-06 08:48:46',0,'Bois Jacques (41)',''),
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(365025,'Group',249,'PluginTagTag',15,'Durand Manuel (85)','2025-03-06 08:49:29',0,'','Groupe VIP (2)'),
(365026,'PluginTagTag',2,'Group',15,'Durand Manuel (85)','2025-03-06 08:50:07',0,'','Hautes Personnalités (248)'),
(365027,'Group',248,'PluginTagTag',15,'Durand Manuel (85)','2025-03-06 08:50:07',0,'','Groupe VIP (2)'),
(365028,'Group',248,'',0,'Durand Manuel (85)','2025-03-06 08:50:07',12,'1','0'),
(365029,'Group',248,'',0,'Durand Manuel (85)','2025-03-06 08:50:07',72,'1','0'),
(365030,'User',88,'Profile',17,'Durand Manuel (85)','2025-03-06 08:51:13',0,'','MEAE (0), 1-Utilisateur du Portail WEB Libre service (1)'),
(365031,'Profile',1,'User',17,'Durand Manuel (85)','2025-03-06 08:51:13',0,'','Grosbeau Bastien (88), MEAE (0)'),
(365032,'Entity',0,'User',17,'Durand Manuel (85)','2025-03-06 08:51:13',0,'','Grosbeau Bastien (88), 1-Utilisateur du Portail WEB Libre service (1)'),
(365033,'User',88,'0',20,'Durand Manuel (85)','2025-03-06 08:51:13',0,'',''),
(365034,'User',88,'Group',15,'Durand Manuel (85)','2025-03-06 08:51:24',0,'','BOETH/RQTH (249)'),
(365035,'Group',249,'User',15,'Durand Manuel (85)','2025-03-06 08:51:24',0,'','Grosbeau Bastien (88)'),
(365036,'User',89,'Profile',17,'Durand Manuel (85)','2025-03-06 08:51:55',0,'','MEAE (0), 1-Utilisateur du Portail WEB Libre service (1)'),
(365037,'Profile',1,'User',17,'Durand Manuel (85)','2025-03-06 08:51:55',0,'','Chapon Marie (89), MEAE (0)'),
(365038,'Entity',0,'User',17,'Durand Manuel (85)','2025-03-06 08:51:55',0,'','Chapon Marie (89), 1-Utilisateur du Portail WEB Libre service (1)'),
(365039,'User',89,'0',20,'Durand Manuel (85)','2025-03-06 08:51:55',0,'',''),
(365040,'User',89,'Group',15,'Durand Manuel (85)','2025-03-06 08:52:07',0,'','BOETH/RQTH (249)'),
(365041,'Group',249,'User',15,'Durand Manuel (85)','2025-03-06 08:52:07',0,'','Chapon Marie (89)'),
(365042,'RuleTicket',1740,'RuleCriteria',17,'Durand Manuel (85)','2025-03-06 08:54:31',0,'','Demandeur dans groupe est Personnel prioritaire (MEAE) (3363)'),
(365043,'RuleTicket',1740,'',0,'Durand Manuel (85)','2025-03-06 08:54:31',19,'2025-03-04 15:48:21','2025-03-06 08:54:31'),
(365045,'RuleTicket',1740,'RuleCriteria',19,'Durand Manuel (85)','2025-03-06 08:54:52',0,'Demandeur dans groupe est Personnel prioritaire (MEAE) (3363)',''),
(365046,'RuleTicket',1740,'',0,'Durand Manuel (85)','2025-03-06 08:54:52',19,'2025-03-06 08:54:31','2025-03-06 08:54:52'),
(365047,'RuleTicket',1764,'RuleCriteria',17,'Durand Manuel (85)','2025-03-06 09:36:35',0,'','Demandeur dans groupe n\'est pas Hautes Personnalités (MEAE) (3364)'),
(365048,'RuleTicket',1764,'',0,'Durand Manuel (85)','2025-03-06 09:36:35',19,'2025-03-04 15:29:03','2025-03-06 09:36:35'),
(365049,'RuleCriteria',3364,'0',20,'Durand Manuel (85)','2025-03-06 09:36:35',0,'',''),
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(365052,'RuleCriteria',3365,'0',20,'Durand Manuel (85)','2025-03-06 09:36:58',0,'',''),
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(365054,'Profile',1,'User',17,'Durand Manuel (85)','2025-03-06 09:38:32',0,'','Doe John (90), MEAE (0)'),
(365055,'Entity',0,'User',17,'Durand Manuel (85)','2025-03-06 09:38:32',0,'','Doe John (90), 1-Utilisateur du Portail WEB Libre service (1)'),
(365056,'User',90,'0',20,'Durand Manuel (85)','2025-03-06 09:38:32',0,'',''),
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(365062,'ITILCategory',513,'',0,'Maltot Cyrille (60)','2025-03-06 13:22:44',99,'IND010205060304090807','INDISP'),
(365063,'ITILCategory',513,'',0,'Maltot Cyrille (60)','2025-03-06 13:23:09',99,'INDISP','INDISP_numéro'),
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(365066,'ITILCategory',515,'',0,'Maltot Cyrille (60)','2025-03-06 13:24:26',99,'INCIMP','IMPACT'),
(365068,'RuleTicket',1763,'RuleCriteria',18,'Durand Manuel (85)','2025-03-06 13:25:49',0,'Inc_B','IMPACT'),
(365073,'RuleTicket',1763,'RuleCriteria',19,'Durand Manuel (85)','2025-03-06 13:43:09',0,'Code représentant la catégorie de tickets contient IMPACT (3336)',''),
(365074,'RuleTicket',1763,'',0,'Durand Manuel (85)','2025-03-06 13:43:09',19,'2025-03-04 15:28:50','2025-03-06 13:43:09'),
(365075,'RuleTicket',1763,'RuleCriteria',17,'Durand Manuel (85)','2025-03-06 13:43:32',0,'','Code représentant la catégorie de tickets contient IMPACT (3366)'),
(365076,'RuleTicket',1763,'',0,'Durand Manuel (85)','2025-03-06 13:43:32',19,'2025-03-06 13:43:09','2025-03-06 13:43:32'),
(365077,'RuleCriteria',3366,'0',20,'Durand Manuel (85)','2025-03-06 13:43:32',0,'',''),
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(365082,'RuleTicket',1767,'',0,'Durand Manuel (85)','2025-03-06 13:49:15',19,'2025-03-04 15:30:17','2025-03-06 13:49:15'),
(365083,'RuleTicket',1767,'RuleCriteria',17,'Durand Manuel (85)','2025-03-06 13:50:04',0,'','Code représentant la catégorie de tickets ne contient pas INDISP (3367)'),
(365084,'RuleTicket',1767,'',0,'Durand Manuel (85)','2025-03-06 13:50:04',19,'2025-03-06 13:49:15','2025-03-06 13:50:04'),
(365085,'RuleCriteria',3367,'0',20,'Durand Manuel (85)','2025-03-06 13:50:04',0,'',''),
(365090,'RuleCriteria',3359,'',0,'Durand Manuel (85)','2025-03-06 13:56:06',3,'D_IND','INDISP'),
(365091,'RuleTicket',1766,'RuleCriteria',18,'Durand Manuel (85)','2025-03-06 13:56:06',0,'D_IND','INDISP'),
(365096,'PluginTagTag',7,'Ticket',15,'Durand Manuel (85)','2025-03-06 14:00:26',0,'','Mise à disposition d\'un portable de voyage (303)'),
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(365146,'RuleTicket',1767,'',0,'Maltot Cyrille (60)','2025-03-06 15:07:08',19,'2025-03-06 14:50:04','2025-03-06 16:07:08'),
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(365153,'RuleTicket',1767,'RuleCriteria',17,'Maltot Cyrille (60)','2025-03-06 15:08:08',0,'','Demandeur dans groupe n\'est pas Hautes Personnalités (MEAE) (3372)'),
(365154,'RuleTicket',1767,'',0,'Maltot Cyrille (60)','2025-03-06 15:08:08',19,'2025-03-06 16:07:47','2025-03-06 16:08:08'),
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(365157,'Ticket',275,'',0,'GLPI Admin (2)','2025-03-10 18:51:31',64,'azitouna (16)','admin (2)'),
(365158,'Profile',4,'ProfileRight',19,'Durand Manuel (85)','2025-03-11 14:55:53',0,'plugin_maedi (10811)',''),
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(365160,'ProfileRight',10820,'0',20,'Durand Manuel (85)','2025-03-11 14:55:53',0,'',''),
(365161,'Ticket',314,'User',15,'Durand Manuel (85)','2025-03-11 15:01:10',4,'','Durand Manuel (85)'),
(365162,'Ticket',314,'Group',15,'Durand Manuel (85)','2025-03-11 15:01:10',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365163,'Ticket',314,'',0,'Durand Manuel (85)','2025-03-11 15:01:10',12,'1','2'),
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(365170,'Computer',33825,'Ticket',15,'Durand Manuel (85)','2025-03-12 08:27:23',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Angers\" A \"Bordeaux\" (314)'),
(365175,'PluginFormcreatorFormAnswer',13,'Ticket',15,'Durand Manuel (85)','2025-03-12 08:29:46',0,'','Transport de matériel (315)'),
(365178,'Computer',33825,'Ticket',15,'Durand Manuel (85)','2025-03-12 08:30:06',0,'','Transport de matériel (315)'),
(365179,'Ticket',316,'User',15,'Durand Manuel (85)','2025-03-12 08:31:28',4,'','Durand Manuel (85)'),
(365180,'Ticket',316,'Group',15,'Durand Manuel (85)','2025-03-12 08:31:28',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365181,'Ticket',316,'',0,'Durand Manuel (85)','2025-03-12 08:31:28',12,'1','2'),
(365182,'Ticket',316,'0',20,'Durand Manuel (85)','2025-03-12 08:31:28',0,'',''),
(365183,'Ticket',316,'PluginFormcreatorFormAnswer',15,'Durand Manuel (85)','2025-03-12 08:31:28',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Grenoble\" A \"Bordeaux\" (58)'),
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(365190,'Ticket',314,'',0,'Durand Manuel (85)','2025-03-12 09:20:14',19,'2025-03-12 08:27:23','2025-03-12 09:20:14'),
(365191,'Ticket',317,'User',15,'Durand Manuel (85)','2025-03-12 09:25:08',4,'','Durand Manuel (85)'),
(365192,'Ticket',317,'Group',15,'Durand Manuel (85)','2025-03-12 09:25:08',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365193,'Ticket',317,'',0,'Durand Manuel (85)','2025-03-12 09:25:08',12,'1','2'),
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(365195,'Ticket',317,'PluginFormcreatorFormAnswer',15,'Durand Manuel (85)','2025-03-12 09:25:08',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Aéroport\" A \"Bordeaux\" (59)'),
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(365207,'Ticket',318,'User',15,'Durand Manuel (85)','2025-03-12 11:43:08',4,'','Durand Manuel (85)'),
(365208,'Ticket',318,'Group',15,'Durand Manuel (85)','2025-03-12 11:43:08',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365209,'Ticket',318,'',0,'Durand Manuel (85)','2025-03-12 11:43:08',12,'1','2'),
(365210,'Ticket',318,'0',20,'Durand Manuel (85)','2025-03-12 11:43:08',0,'',''),
(365211,'Ticket',318,'PluginFormcreatorFormAnswer',15,'Durand Manuel (85)','2025-03-12 11:43:08',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Lyon\" A \"Montréal &#62; Bâtiment Jean Drapeau\" (60)'),
(365212,'PluginFormcreatorFormAnswer',60,'Ticket',15,'Durand Manuel (85)','2025-03-12 11:43:08',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Lyon\" A \"Montréal &#62; Bâtiment Jean Drapeau\" (318)'),
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(365216,'Computer',33825,'Ticket',15,'Durand Manuel (85)','2025-03-12 11:43:36',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Lyon\" A \"Montréal &#62; Bâtiment Jean Drapeau\" (318)'),
(365217,'Ticket',304,'',0,'GLPI Admin (2)','2025-03-12 14:10:37',80,'MEAE (0)','MEAE &#62; Administration centrale (5)'),
(365218,'Ticket',304,'',0,'GLPI Admin (2)','2025-03-12 14:10:37',64,'mdurand (85)','admin (2)'),
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(365220,'Ticket',304,'PluginTagTag',15,'GLPI Admin (2)','2025-03-12 14:11:09',0,'','Personne VIP (7)'),
(365221,'Ticket',304,'',0,'GLPI Admin (2)','2025-03-12 14:11:09',30,'Demandes-Priorité B-Forte (TRA-0DB) - Temps de résolution : 24h (36)','Demandes-Priorité A-Critique (TRA-0DA) - Temps de traitement : 8h (35)'),
(365222,'Ticket',304,'',0,'GLPI Admin (2)','2025-03-12 14:11:09',18,'2025-03-08 09:03:38','2025-03-07 07:03:38'),
(365223,'Ticket',304,'User',15,'GLPI Admin (2)','2025-03-12 14:11:09',4,'','Zitouna Anita (16)'),
(365224,'Ticket',304,'Group',16,'GLPI Admin (2)','2025-03-12 14:11:09',0,'Personnel prioritaire (231)',''),
(365225,'Ticket',319,'User',15,'Durand Manuel (85)','2025-03-12 14:13:02',4,'','Durand Manuel (85)'),
(365226,'Ticket',319,'Group',15,'Durand Manuel (85)','2025-03-12 14:13:02',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365227,'Ticket',319,'',0,'Durand Manuel (85)','2025-03-12 14:13:02',12,'1','2'),
(365228,'Ticket',319,'0',20,'Durand Manuel (85)','2025-03-12 14:13:03',0,'',''),
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(365230,'Ticket',319,'PluginFormcreatorFormAnswer',15,'Durand Manuel (85)','2025-03-12 14:13:03',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Lyon\" A \"Marseille\" (61)'),
(365231,'PluginFormcreatorFormAnswer',61,'Ticket',15,'Durand Manuel (85)','2025-03-12 14:13:03',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Lyon\" A \"Marseille\" (319)'),
(365232,'PluginFormcreatorFormAnswer',61,'0',20,'Durand Manuel (85)','2025-03-12 14:13:03',0,'',''),
(365233,'Ticket',320,'User',15,'Durand Manuel (85)','2025-03-13 10:05:13',4,'','Durand Manuel (85)'),
(365234,'Ticket',320,'Group',15,'Durand Manuel (85)','2025-03-13 10:05:13',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365235,'Ticket',320,'',0,'Durand Manuel (85)','2025-03-13 10:05:13',12,'1','2'),
(365236,'Ticket',320,'0',20,'Durand Manuel (85)','2025-03-13 10:05:14',0,'',''),
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(365238,'Ticket',320,'PluginFormcreatorFormAnswer',15,'Durand Manuel (85)','2025-03-13 10:05:14',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Angers\" A \"Aéroport\" (62)'),
(365239,'PluginFormcreatorFormAnswer',62,'Ticket',15,'Durand Manuel (85)','2025-03-13 10:05:14',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Angers\" A \"Aéroport\" (320)'),
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(365242,'Ticket',321,'Group',15,'Durand Manuel (85)','2025-03-13 10:23:04',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365243,'Ticket',321,'',0,'Durand Manuel (85)','2025-03-13 10:23:04',12,'1','2'),
(365244,'Ticket',321,'0',20,'Durand Manuel (85)','2025-03-13 10:23:04',0,'',''),
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(365249,'Ticket',321,'',0,'Durand Manuel (85)','2025-03-13 10:26:39',21,'&#60;div&#62;&#60;strong&#62;[1] NOM, PRENOM de l\'agent DNUM ayant autorisé le transport&#60;/strong&#62; : Doe John&#60;/div&#62;\n&#60;div&#62;&#60;strong&#62;[2] NOM, PRENOM de l','&#60;div&#62;&#60;strong&#62;[1] NOM, PRENOM de l\'agent DNUM ayant autorisé le transport&#60;/strong&#62; : Doe John&#60;/div&#62;n&#60;div&#62;&#60;strong&#62;[2] NOM, PRENOM de l'),
(365250,'Ticket',322,'User',15,'Durand Manuel (85)','2025-03-13 11:01:23',4,'','Durand Manuel (85)'),
(365251,'Ticket',322,'Group',15,'Durand Manuel (85)','2025-03-13 11:01:23',8,'','2-GR-Centre contact client (SPIE) (209)'),
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(365255,'PluginFormcreatorFormAnswer',64,'Ticket',15,'Durand Manuel (85)','2025-03-13 11:01:23',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Paris &#62; Rue de Javel\" A \"Paris &#62; Quai d\'Orsay\" (322)'),
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(365259,'Computer',33825,'Ticket',15,'Durand Manuel (85)','2025-03-13 11:01:55',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Paris &#62; Rue de Javel\" A \"Paris &#62; Quai d\'Orsay\" (322)'),
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(365357,'PluginFormcreatorFormAnswer',70,'0',20,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-03-26 13:35:45',0,'',''),
(365358,'Group',249,'',0,'GLPI Admin (2)','2025-03-26 13:48:36',86,'0','1'),
(365359,'Group',248,'',0,'GLPI Admin (2)','2025-03-26 13:49:05',86,'0','1'),
(365360,'Group',248,'',0,'GLPI Admin (2)','2025-03-26 13:49:34',17,'1','0'),
(365361,'Group',249,'',0,'GLPI Admin (2)','2025-03-26 13:49:53',17,'1','0'),
(365362,'Ticket',329,'User',15,'Zitouna Anita (16)','2025-03-26 13:53:01',4,'','Zitouna Anita (16)'),
(365363,'Ticket',329,'Group',15,'Zitouna Anita (16)','2025-03-26 13:53:01',71,'','Personnel prioritaire (231)'),
(365364,'Ticket',329,'Group',15,'Zitouna Anita (16)','2025-03-26 13:53:01',71,'','BOETH/RQTH (249)'),
(365365,'Ticket',329,'Group',15,'Zitouna Anita (16)','2025-03-26 13:53:01',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365366,'PluginTagTag',7,'Ticket',15,'Zitouna Anita (16)','2025-03-26 13:53:01',0,'','Nouvelle demande - Demande d\'ajout d\'un rapport dans GLPI (329)'),
(365367,'Ticket',329,'PluginTagTag',15,'Zitouna Anita (16)','2025-03-26 13:53:01',0,'','Personne VIP (7)'),
(365368,'Ticket',329,'',0,'Zitouna Anita (16)','2025-03-26 13:53:01',12,'1','2'),
(365369,'Ticket',329,'0',20,'Zitouna Anita (16)','2025-03-26 13:53:02',0,'',''),
(365370,'Ticket',329,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-03-26 13:53:02',0,'','Nouvelle demande (71)'),
(365371,'PluginFormcreatorFormAnswer',71,'Ticket',15,'Zitouna Anita (16)','2025-03-26 13:53:02',0,'','Nouvelle demande - Demande d\'ajout d\'un rapport dans GLPI (329)'),
(365372,'PluginFormcreatorFormAnswer',71,'0',20,'Zitouna Anita (16)','2025-03-26 13:53:02',0,'',''),
(365373,'Ticket',330,'User',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-03-26 14:09:59',4,'','Labbé Carine (23)'),
(365374,'Ticket',330,'Group',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-03-26 14:09:59',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365375,'Ticket',330,'',0,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-03-26 14:09:59',12,'1','2'),
(365376,'Ticket',330,'0',20,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-03-26 14:09:59',0,'',''),
(365377,'Ticket',330,'PluginFormcreatorFormAnswer',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-03-26 14:09:59',0,'','BORDEREAU DE TRANSPORT DE MATERIEL DE \"Paris &#62; Quai d\'Orsay\" A \"Paris &#62; Rue de Javel\" (72)'),
(365378,'PluginFormcreatorFormAnswer',72,'Ticket',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-03-26 14:09:59',0,'','Transport de matériel - Transport de matériel de \"Paris &#62; Quai d\'Orsay\" à \"Paris &#62; Rue de Javel\" (330)'),
(365379,'PluginFormcreatorFormAnswer',72,'0',20,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-03-26 14:09:59',0,'',''),
(365380,'Ticket',330,'',0,'GLPI Admin (2)','2025-03-26 14:10:51',64,'clabbe (23)','admin (2)'),
(365381,'User',84,'Profile',17,'Maltot Cyrille (60)','2025-03-26 17:35:10',0,'','MEAE > Eolle France (12), 3-Analyste de tickets (6)'),
(365382,'Profile',6,'User',17,'Maltot Cyrille (60)','2025-03-26 17:35:10',0,'','Dussey Karine (84), MEAE > Eolle France (12)'),
(365383,'Entity',12,'User',17,'Maltot Cyrille (60)','2025-03-26 17:35:10',0,'','Dussey Karine (84), 3-Analyste de tickets (6)'),
(365384,'User',84,'Group',15,'Maltot Cyrille (60)','2025-03-26 17:51:49',0,'','2-GR-Centre contact client (SPIE) (209)'),
(365385,'Group',209,'User',15,'Maltot Cyrille (60)','2025-03-26 17:51:49',0,'','Dussey Karine (84)'),
(365386,'User',84,'Group',16,'Maltot Cyrille (60)','2025-03-26 17:52:37',0,'2-GR-Centre contact client (SPIE) (209)',''),
(365387,'Group',209,'User',16,'Maltot Cyrille (60)','2025-03-26 17:52:37',0,'Dussey Karine (84)',''),
(365388,'Group',209,'',0,'Maltot Cyrille (60)','2025-03-26 17:52:43',86,'1','0'),
(365389,'Group',209,'',0,'Maltot Cyrille (60)','2025-03-26 17:52:58',86,'0','1'),
(365390,'User',84,'Group',15,'Maltot Cyrille (60)','2025-03-26 17:53:10',0,'','2-GR-Centre contact client (SPIE) (209)'),
(365391,'Group',209,'User',15,'Maltot Cyrille (60)','2025-03-26 17:53:10',0,'','Dussey Karine (84)'),
(365392,'Group',209,'',0,'Maltot Cyrille (60)','2025-03-26 17:53:25',86,'1','0'),
(365393,'Group',209,'',0,'Maltot Cyrille (60)','2025-03-26 17:54:55',86,'0','1'),
(365394,'Ticket',325,'',0,'Maltot Cyrille (60)','2025-03-26 17:56:03',64,'admin (2)','cmaltot (60)'),
(365395,'Ticket',325,'Group',16,'Maltot Cyrille (60)','2025-03-26 17:56:03',0,'2-GR-Centre contact client (SPIE) (209)',''),
(365396,'Ticket',325,'Group',15,'Maltot Cyrille (60)','2025-03-26 17:56:22',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365397,'APIClient',5,'0',20,'GLPI Admin (2)','2025-03-27 14:12:38',0,'',''),
(365398,'Config',1,'',0,'','2025-03-28 20:05:24',1,'maintenance_mode 0','1'),
(365399,'Config',1,'',0,'','2025-03-28 21:00:13',1,'maintenance_mode 1','0'),
(365405,'Config',1,'',0,'GLPI Admin (2)','2025-03-31 15:54:54',1,'previous_version (formcreator) 2.13.8','2.13.9'),
(365406,'Config',1,'',0,'','2025-03-31 18:35:34',1,'previous_version (formcreator) 2.13.9','2.13.10'),
(365407,'Config',1,'',0,'','2025-03-31 18:36:17',1,'version 10.0.16','10.0.18'),
(365408,'Config',1,'',0,'','2025-03-31 18:36:17',1,'dbversion 10.0.16@b13256c443dd4fdb27b4a0d3b8fea8caba4dfaa9','10.0.18@d64066799f068b16ee973b377bdd13f984fe062a'),
(365410,'CronTask',169,'0',20,'GLPI Admin (2)','2025-03-31 18:48:01',0,'',''),
(365411,'Config',1,'',0,'GLPI Admin (2)','2025-03-31 18:48:01',1,'transfers_id (plugin:mobility) ','0'),
(365412,'PluginOrderBillState',1,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365413,'PluginOrderBillState',2,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365414,'PluginOrderOrderState',1,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365415,'PluginOrderOrderState',2,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365416,'PluginOrderOrderState',3,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365417,'PluginOrderOrderState',4,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365418,'PluginOrderOrderState',5,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365419,'PluginOrderOrderState',6,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365420,'PluginOrderOrderState',7,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365421,'Notification',223,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365422,'Notification',223,'NotificationTemplate',15,'GLPI Admin (2)','2025-03-31 18:49:25',0,'','Order Validation (66)'),
(365423,'NotificationTemplate',66,'Notification',15,'GLPI Admin (2)','2025-03-31 18:49:25',0,'','Confirm Order Validation (223)'),
(365424,'Notification',224,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365425,'Notification',224,'NotificationTemplate',15,'GLPI Admin (2)','2025-03-31 18:49:25',0,'','Order Validation (66)'),
(365426,'NotificationTemplate',66,'Notification',15,'GLPI Admin (2)','2025-03-31 18:49:25',0,'','Cancel Order Validation (224)'),
(365427,'Notification',225,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365428,'Notification',225,'NotificationTemplate',15,'GLPI Admin (2)','2025-03-31 18:49:25',0,'','Order Validation (66)'),
(365429,'NotificationTemplate',66,'Notification',15,'GLPI Admin (2)','2025-03-31 18:49:25',0,'','Cancel Order (225)'),
(365430,'Profile',4,'ProfileRight',19,'GLPI Admin (2)','2025-03-31 18:49:25',0,'plugin_order_order (10805)',''),
(365431,'Profile',4,'ProfileRight',17,'GLPI Admin (2)','2025-03-31 18:49:25',0,'','plugin_order_order (10831)'),
(365433,'Profile',4,'ProfileRight',19,'GLPI Admin (2)','2025-03-31 18:49:25',0,'plugin_order_bill (10806)',''),
(365434,'Profile',4,'ProfileRight',17,'GLPI Admin (2)','2025-03-31 18:49:25',0,'','plugin_order_bill (10832)'),
(365436,'Profile',4,'ProfileRight',19,'GLPI Admin (2)','2025-03-31 18:49:25',0,'plugin_order_reference (10807)',''),
(365437,'Profile',4,'ProfileRight',17,'GLPI Admin (2)','2025-03-31 18:49:25',0,'','plugin_order_reference (10833)'),
(365439,'PluginOrderOrderTax',1,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365440,'PluginOrderOrderTax',2,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365441,'PluginOrderOrderTax',3,'0',20,'GLPI Admin (2)','2025-03-31 18:49:25',0,'',''),
(365442,'Profile',4,'ProfileRight',17,'GLPI Admin (2)','2025-03-31 18:49:56',0,'','simcard:simcard (10834)'),
(365443,'ProfileRight',10834,'0',20,'GLPI Admin (2)','2025-03-31 18:49:56',0,'',''),
(365444,'Profile',4,'ProfileRight',19,'GLPI Admin (2)','2025-03-31 18:50:32',0,'plugin_timelineticket_ticket (10787)',''),
(365445,'Profile',4,'ProfileRight',17,'GLPI Admin (2)','2025-03-31 18:50:32',0,'','plugin_timelineticket_ticket (10835)'),
(365447,'Config',1,'',0,'','2025-03-31 19:13:40',1,'previous_version (formcreator) 2.13.10','2.13.7'),
(365448,'Config',1,'',0,'GLPI Admin (2)','2025-03-31 21:19:52',1,'glpinetwork_registration_key ********','********'),
(365449,'Config',1,'',0,'GLPI Admin (2)','2025-04-01 15:16:55',1,'glpinetwork_registration_key ********','********'),
(365450,'Config',1,'',0,'GLPI Admin (2)','2025-04-01 15:22:50',1,'glpinetwork_registration_key ********','********'),
(365451,'Config',1,'',0,'GLPI Admin (2)','2025-04-01 15:45:28',1,'url_base https://disi.addlys.org/synairgis/meaebuild','https://disi.addlys.org/synairgis/meaemigb'),
(365452,'Config',1,'',0,'GLPI Admin (2)','2025-04-01 15:46:04',1,'text_login &#60;p&#62;Bienvenue dans la base de maquettage du MEAE&#60;/p&#62;','&#60;p&#62;Bienvenue dans la base de maquettage 10.0.18 du MEAE&#60;/p&#62;'),
(365453,'Config',1,'',0,'GLPI Admin (2)','2025-04-01 15:46:17',1,'url_base_api https://disi.addlys.org/synairgis/meaebuild/apirest.php/','https://disi.addlys.org/synairgis/meaemigb/apirest.php/'),
(365454,'Config',1,'',0,'GLPI Admin (2)','2025-04-01 21:13:17',1,'glpinetwork_registration_key ********','********'),
(365455,'Ticket',325,'',0,'GLPI Admin (2)','2025-04-02 22:11:40',64,'cmaltot (60)','admin (2)'),
(365456,'Ticket',325,'User',16,'GLPI Admin (2)','2025-04-02 22:11:40',0,'GLPI Admin (2)',''),
(365457,'Ticket',325,'Group',15,'GLPI Admin (2)','2025-04-02 22:12:41',8,'','3-GR-SPIE_GLPI (243)'),
(365458,'Ticket',325,'Group',16,'GLPI Admin (2)','2025-04-02 22:12:41',0,'2-GR-Centre contact client (SPIE) (209)',''),
(365459,'Group',228,'',0,'GLPI Admin (2)','2025-04-03 20:17:28',11,'1','0'),
(365460,'PluginTagTag',7,'Ticket',15,'GLPI Admin (2)','2025-04-03 20:27:07',0,'','Nouvelle demande - Demande d\'accès au module de rapport de Documentum (282)'),
(365461,'Ticket',282,'PluginTagTag',15,'GLPI Admin (2)','2025-04-03 20:27:07',0,'','Personne VIP (7)'),
(365462,'Ticket',282,'',0,'GLPI Admin (2)','2025-04-03 20:27:07',64,'cmaltot (60)','admin (2)'),
(365463,'Ticket',282,'Group',15,'GLPI Admin (2)','2025-04-03 20:27:07',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365464,'Ticket',282,'Group',16,'GLPI Admin (2)','2025-04-03 20:27:07',0,'5-GR3-Groupe exploitation MEAE (247)',''),
(365485,'PluginTagTag',6,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Interruption du réseau VPN soulevé par une personne VIP (1)',''),
(365489,'PluginTagTag',4,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Interruption du service de messagerie (219)',''),
(365492,'PluginTagTag',5,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Comportement anormal sur les accès des tickets par le demandeur initial (220)',''),
(365498,'PluginTagTag',9,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Demande d\'installation de logiciel pour 10 personnes (242)',''),
(365502,'PluginTagTag',8,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Demande de configuration du client VPN sur le poste Karine (243)',''),
(365513,'PluginTagTag',4,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Panne impactant plus de 10 utilisateurs (261)',''),
(365516,'PluginTagTag',7,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Connexion impossible à ma boite mail (294)',''),
(365519,'PluginTagTag',7,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Problème de connexion à mon espace de travail (295)',''),
(365528,'PluginTagTag',7,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Mise à disposition d\'un portable de voyage (303)',''),
(365532,'PluginTagTag',7,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'demande indispensable pourVIP (307)',''),
(365537,'PluginTagTag',7,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Demande indispensable par un VIP (311)',''),
(365540,'PluginTagTag',7,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'Demande indispensable pour VIP (312)',''),
(365543,'PluginTagTag',7,'Ticket',16,'GLPI Admin (2)','2025-04-03 20:29:48',0,'demande indispensable pour personnel prioritaire (313)',''),
(365548,'Profile',4,'ProfileRight',19,'GLPI Admin (2)','2025-04-03 20:35:54',0,'plugin_timelineticket_ticket (10835)',''),
(365549,'Profile',4,'ProfileRight',17,'GLPI Admin (2)','2025-04-03 20:35:54',0,'','plugin_timelineticket_ticket (10836)'),
(365551,'Ticket',325,'Group',15,'GLPI Admin (2)','2025-04-03 20:40:07',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365552,'Ticket',325,'Group',16,'GLPI Admin (2)','2025-04-03 20:40:07',0,'3-GR-SPIE_GLPI (243)',''),
(365553,'Ticket',330,'Group',15,'GLPI Admin (2)','2025-04-03 20:58:00',8,'','3-GR-SPIE_GLPI (243)'),
(365554,'Ticket',330,'Group',16,'GLPI Admin (2)','2025-04-03 20:58:00',0,'2-GR-Centre contact client (SPIE) (209)',''),
(365555,'Config',1,'',0,'GLPI Admin (2)','2025-04-03 20:58:16',1,'use_notifications 1','0'),
(365556,'Config',1,'',0,'GLPI Admin (2)','2025-04-03 20:58:16',1,'notifications_mailing 1','0'),
(365557,'Ticket',330,'Group',15,'GLPI Admin (2)','2025-04-03 21:05:49',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(365558,'Ticket',330,'Group',16,'GLPI Admin (2)','2025-04-03 21:05:49',0,'3-GR-SPIE_GLPI (243)',''),
(365559,'Profile',4,'ProfileRight',19,'GLPI Admin (2)','2025-04-04 13:33:30',0,'plugin_timelineticket_ticket (10836)',''),
(365560,'Profile',4,'ProfileRight',17,'GLPI Admin (2)','2025-04-04 13:33:30',0,'','plugin_timelineticket_ticket (10837)'),
(365562,'PluginTimelineticketGrouplevel',2,'0',20,'GLPI Admin (2)','2025-04-04 14:03:58',0,'',''),
(365563,'PluginTimelineticketGrouplevel',2,'',0,'GLPI Admin (2)','2025-04-04 14:04:20',12,'','[\"209\"]'),
(365564,'PluginTimelineticketGrouplevel',3,'0',20,'GLPI Admin (2)','2025-04-04 14:04:56',0,'',''),
(365565,'PluginTimelineticketGrouplevel',3,'',0,'GLPI Admin (2)','2025-04-04 14:05:20',12,'','[\"243\"]'),
(365566,'PluginTimelineticketGrouplevel',3,'',0,'GLPI Admin (2)','2025-04-04 14:05:26',12,'[\"243\"]','[\"243\",\"228\"]'),
(365567,'PluginTimelineticketGrouplevel',4,'0',20,'GLPI Admin (2)','2025-04-04 14:05:43',0,'',''),
(365568,'PluginTimelineticketGrouplevel',4,'',0,'GLPI Admin (2)','2025-04-04 14:05:51',12,'','[\"247\"]'),
(365569,'Ticket',331,'User',15,'GLPI Admin (2)','2025-04-04 14:42:14',4,'','Zitouna Anita (16)'),
(365570,'Ticket',331,'0',20,'GLPI Admin (2)','2025-04-04 14:42:14',0,'',''),
(365571,'PluginTagTag',7,'Ticket',15,'GLPI Admin (2)','2025-04-04 14:42:14',0,'','Ticket test timelineticket (331)'),
(365572,'Ticket',331,'PluginTagTag',15,'GLPI Admin (2)','2025-04-04 14:42:14',0,'','Personne VIP (7)'),
(365573,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-04 14:43:17',150,'0','63'),
(365574,'Ticket',331,'Group',15,'GLPI Admin (2)','2025-04-04 14:43:17',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365575,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-04 14:43:17',12,'1','2'),
(365576,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-04 15:20:56',12,'2','3'),
(365577,'Ticket',331,'TicketTask',17,'GLPI Admin (2)','2025-04-04 15:20:56',0,'','582'),
(365578,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-04 15:59:06',12,'3','2'),
(365579,'Ticket',331,'TicketTask',18,'GLPI Admin (2)','2025-04-04 15:59:06',0,'','582'),
(365580,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-04 16:03:08',1,'Ticket test timelineticket','Analyse de la qualité des données du greffon Timelineticket'),
(365581,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-04 16:03:08',21,'&#60;p&#62;Ticket test timelineticket&#60;/p&#62;','&#60;p&#62;Analyse de la qualité des données du greffon Timelineticket&#60;/p&#62;'),
(365582,'Ticket',331,'User',15,'GLPI Admin (2)','2025-04-04 18:08:32',5,'','Gilat Yann (27)'),
(365583,'User',2,'',0,'GLPI Admin (2)','2025-04-04 18:39:20',17,'','en_GB'),
(365584,'User',2,'',0,'GLPI Admin (2)','2025-04-04 19:09:38',17,'en_GB',NULL),
(365585,'Ticket',331,'Group',15,'GLPI Admin (2)','2025-04-04 19:35:48',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(365586,'Ticket',331,'Group',16,'GLPI Admin (2)','2025-04-04 19:35:48',0,'2-GR-Centre contact client (SPIE) (209)',''),
(365587,'PluginNewsAlert',8,'',0,'GLPI Admin (2)','2025-04-07 15:24:21',10,'0','1'),
(365588,'Ticket',331,'Ticket_User#use_notification',21,'GLPI Admin (2)','2025-04-09 12:13:37',0,'1','0'),
(365589,'Ticket',332,'User',15,'GLPI Admin (2)','2025-04-09 12:25:55',4,'','Zitouna Anita (16)'),
(365590,'Ticket',332,'0',20,'GLPI Admin (2)','2025-04-09 12:25:55',0,'',''),
(365591,'PluginTagTag',7,'Ticket',15,'GLPI Admin (2)','2025-04-09 12:25:55',0,'','Test (332)'),
(365592,'Ticket',332,'PluginTagTag',15,'GLPI Admin (2)','2025-04-09 12:25:55',0,'','Personne VIP (7)'),
(365593,'Ticket',332,'0',13,'GLPI Admin (2)','2025-04-09 12:26:39',0,'',''),
(365594,'Entity',0,'',0,'GLPI Admin (2)','2025-04-09 12:46:27',61,'1','0'),
(365595,'Ticket',333,'User',15,'GLPI Admin (2)','2025-04-09 12:47:21',4,'','Zitouna Anita (16)'),
(365596,'Ticket',333,'0',20,'GLPI Admin (2)','2025-04-09 12:47:21',0,'',''),
(365597,'PluginTagTag',7,'Ticket',15,'GLPI Admin (2)','2025-04-09 12:47:21',0,'','Test (333)'),
(365598,'Ticket',333,'PluginTagTag',15,'GLPI Admin (2)','2025-04-09 12:47:21',0,'','Personne VIP (7)'),
(365599,'Entity',0,'',0,'GLPI Admin (2)','2025-04-09 12:48:16',61,'0','1'),
(365600,'PluginNewsAlert',8,'',0,'GLPI Admin (2)','2025-04-09 13:27:00',1,'Bienvenue sur le portail de gestion de services interne d\'Eolle','Bienvenue l\'instance de maquettage MEAE BUILD 10.0.18 avec données'),
(365601,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-09 13:34:01',12,'2','4'),
(365602,'Ticket',331,'ITILFollowup',17,'Gilat Yann (27)','2025-04-09 13:38:46',0,'','601'),
(365603,'Ticket',331,'ITILFollowup',12,'Gilat Yann (27)','2025-04-09 13:38:46',0,'','Helpdesk (601)'),
(365604,'Ticket',331,'ITILFollowup',17,'Gilat Yann (27)','2025-04-09 13:39:25',0,'','602'),
(365605,'Ticket',331,'ITILFollowup',12,'Gilat Yann (27)','2025-04-09 13:39:25',0,'','Helpdesk (602)'),
(365606,'Ticket',331,'ITILFollowup',17,'Zitouna Anita (16)','2025-04-09 13:40:35',0,'','603'),
(365607,'Ticket',331,'',0,'Zitouna Anita (16)','2025-04-09 13:40:35',12,'4','2'),
(365608,'Ticket',331,'ITILFollowup',12,'Zitouna Anita (16)','2025-04-09 13:40:35',0,'','Suivi (603)'),
(365609,'Ticket',331,'',0,'Gilat Yann (27)','2025-04-09 13:54:36',12,'2','4'),
(365610,'Ticket',331,'',0,'Gilat Yann (27)','2025-04-09 13:54:36',64,'azitouna (16)','ygilat (27)'),
(365611,'Ticket',331,'Group',15,'Gilat Yann (27)','2025-04-09 13:55:00',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365612,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-09 15:34:48',12,'4','2'),
(365613,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-09 15:34:48',64,'ygilat (27)','admin (2)'),
(365614,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-09 15:42:50',12,'2','5'),
(365615,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-09 15:42:50',17,'','2025-04-09 15:42:50'),
(365616,'Ticket',331,'ITILSolution',17,'GLPI Admin (2)','2025-04-09 15:42:50',0,'','163 (163)'),
(365617,'ITILSolution',163,'0',20,'GLPI Admin (2)','2025-04-09 15:42:50',0,'',''),
(365618,'Ticket',331,'ITILFollowup',17,'GLPI Admin (2)','2025-04-09 15:46:04',0,'','604'),
(365619,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-09 15:46:04',12,'5','2'),
(365620,'Ticket',331,'',0,'GLPI Admin (2)','2025-04-09 15:46:04',17,'2025-04-09 15:42:50',NULL),
(365621,'Ticket',331,'ITILFollowup',12,'GLPI Admin (2)','2025-04-09 15:46:04',0,'','&nbsp; (604)'),
(365622,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 15:48:09',150,'0','10848'),
(365623,'Ticket',333,'Group',15,'GLPI Admin (2)','2025-04-09 15:48:09',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365624,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 15:48:09',12,'1','2'),
(365625,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 15:49:35',12,'2','5'),
(365626,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 15:49:35',17,'','2025-04-09 15:49:35'),
(365627,'Ticket',333,'ITILFollowup',17,'GLPI Admin (2)','2025-04-09 19:11:15',0,'','605'),
(365628,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 19:11:15',12,'5','2'),
(365629,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 19:11:15',17,'2025-04-09 15:49:35',NULL),
(365630,'Ticket',333,'ITILFollowup',12,'GLPI Admin (2)','2025-04-09 19:11:15',0,'','&nbsp; (605)'),
(365631,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 19:37:28',12,'2','5'),
(365632,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 19:37:28',17,'','2025-04-09 19:37:28'),
(365633,'Ticket',333,'ITILSolution',17,'GLPI Admin (2)','2025-04-09 19:37:28',0,'','164 (164)'),
(365634,'ITILSolution',164,'0',20,'GLPI Admin (2)','2025-04-09 19:37:28',0,'',''),
(365635,'Ticket',333,'ITILFollowup',17,'GLPI Admin (2)','2025-04-09 19:39:48',0,'','606'),
(365636,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 19:39:48',12,'5','2'),
(365637,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-09 19:39:48',17,'2025-04-09 19:37:28',NULL),
(365638,'Ticket',333,'ITILFollowup',12,'GLPI Admin (2)','2025-04-09 19:39:48',0,'','&nbsp; (606)'),
(365639,'Ticket',333,'Group',15,'GLPI Admin (2)','2025-04-09 19:40:14',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(365640,'Ticket',333,'Group',16,'GLPI Admin (2)','2025-04-09 19:41:35',0,'2-GR-Centre contact client (SPIE) (209)',''),
(365641,'Ticket',333,'Group',15,'GLPI Admin (2)','2025-04-09 19:43:47',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365642,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-10 12:52:35',1,'Test','Ticket test - Calcul du temps cumulatif passé par un groupe de support'),
(365643,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-10 12:52:35',21,'&#60;p&#62;Test&#60;/p&#62;','&#60;p&#62;Ce ticket sert à vérifier le temps passé par des groupes de support sur le ticket jusqu\'à la résolution du ticket et /ou après rejet de la solution&#60;/p&#62;'),
(365644,'Ticket',333,'',0,'GLPI Admin (2)','2025-04-10 12:53:49',7,'&nbsp; (0)','[CSI] Dem/Incident (général) (373)'),
(365645,'ITILCategory',371,'',0,'Maltot Cyrille (60)','2025-04-11 13:35:33',16,'','MEAE'),
(365646,'ITILCategory',371,'',0,'Maltot Cyrille (60)','2025-04-11 13:35:45',16,'MEAE',''),
(365647,'RuleTicket',1770,'0',20,'GLPI Admin (2)','2025-04-25 19:53:29',0,'',''),
(365648,'RuleTicket',1770,'RuleCriteria',17,'GLPI Admin (2)','2025-04-25 19:54:03',0,'','Groupe de techniciens est 2-GR-Centre contact client (SPIE) (MEAE) (3373)'),
(365649,'RuleTicket',1770,'',0,'GLPI Admin (2)','2025-04-25 19:54:03',19,'2025-04-25 19:53:29','2025-04-25 19:54:03'),
(365650,'RuleCriteria',3373,'0',20,'GLPI Admin (2)','2025-04-25 19:54:03',0,'',''),
(365651,'RuleTicket',1770,'RuleCriteria',17,'GLPI Admin (2)','2025-04-25 19:55:00',0,'','Statut est En attente (3374)'),
(365652,'RuleTicket',1770,'',0,'GLPI Admin (2)','2025-04-25 19:55:00',19,'2025-04-25 19:54:03','2025-04-25 19:55:00'),
(365653,'RuleCriteria',3374,'0',20,'GLPI Admin (2)','2025-04-25 19:55:00',0,'',''),
(365654,'RuleTicket',1770,'RuleAction',17,'GLPI Admin (2)','2025-04-25 19:59:21',0,'','Statut Assigner En cours (Attribué) (2104)'),
(365655,'RuleTicket',1770,'',0,'GLPI Admin (2)','2025-04-25 19:59:21',19,'2025-04-25 19:55:00','2025-04-25 19:59:21'),
(365656,'RuleAction',2104,'0',20,'GLPI Admin (2)','2025-04-25 19:59:21',0,'',''),
(365657,'RuleTicket',1771,'0',20,'GLPI Admin (2)','2025-04-25 20:01:10',0,'',''),
(365658,'RuleTicket',1771,'RuleAction',17,'GLPI Admin (2)','2025-04-25 20:01:10',0,'','Statut Assigner En cours (Attribué) (2105)'),
(365659,'RuleAction',2105,'0',20,'GLPI Admin (2)','2025-04-25 20:01:10',0,'',''),
(365660,'RuleTicket',1771,'RuleCriteria',17,'GLPI Admin (2)','2025-04-25 20:01:10',0,'','Groupe de techniciens est 2-GR-Centre contact client (SPIE) (MEAE) (3375)'),
(365661,'RuleCriteria',3375,'0',20,'GLPI Admin (2)','2025-04-25 20:01:10',0,'',''),
(365662,'RuleTicket',1771,'RuleCriteria',17,'GLPI Admin (2)','2025-04-25 20:01:10',0,'','Statut est En attente (3376)'),
(365663,'RuleCriteria',3376,'0',20,'GLPI Admin (2)','2025-04-25 20:01:10',0,'',''),
(365664,'RuleTicket',1771,'',0,'GLPI Admin (2)','2025-04-25 20:03:01',1,'Changement de statut du ticket à En cours après réassignation au groupe SPIE par une équipe MEAE (copie)','Mettre le ticket En Attente après assignation à une équipe MEAE par SPIE'),
(365665,'RuleTicket',1771,'',0,'GLPI Admin (2)','2025-04-25 20:03:01',8,'0','1'),
(365666,'RuleCriteria',3375,'',0,'GLPI Admin (2)','2025-04-25 20:03:18',2,'0','1'),
(365667,'RuleTicket',1771,'RuleCriteria',18,'GLPI Admin (2)','2025-04-25 20:03:18',0,'0','1'),
(365668,'RuleCriteria',3376,'',0,'GLPI Admin (2)','2025-04-25 20:03:56',2,'0','1'),
(365669,'RuleTicket',1771,'RuleCriteria',18,'GLPI Admin (2)','2025-04-25 20:03:56',0,'0','1'),
(365670,'RuleAction',2105,'',0,'GLPI Admin (2)','2025-04-25 20:04:14',3,'2','4'),
(365671,'RuleTicket',1771,'RuleAction',18,'GLPI Admin (2)','2025-04-25 20:04:14',0,'2','4'),
(365672,'Ticket',282,'ITILFollowup',17,'GLPI Admin (2)','2025-04-25 20:16:18',0,'','607'),
(365673,'Ticket',282,'ITILFollowup',12,'GLPI Admin (2)','2025-04-25 20:16:18',0,'','Helpdesk (607)'),
(365674,'Ticket',282,'',0,'GLPI Admin (2)','2025-04-29 12:35:04',12,'2','4'),
(365675,'Ticket',282,'Group',15,'GLPI Admin (2)','2025-04-29 12:35:04',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(365676,'Ticket',282,'Group',16,'GLPI Admin (2)','2025-04-29 12:35:04',0,'2-GR-Centre contact client (SPIE) (209)',''),
(365677,'Ticket',282,'ITILFollowup',17,'GLPI Admin (2)','2025-04-29 12:36:44',0,'','608'),
(365678,'Ticket',282,'ITILFollowup',12,'GLPI Admin (2)','2025-04-29 12:36:44',0,'','Helpdesk (608)'),
(365679,'RuleTicket',1770,'',0,'GLPI Admin (2)','2025-04-30 13:06:15',8,'1','0'),
(365680,'RuleTicket',1771,'',0,'GLPI Admin (2)','2025-04-30 13:06:15',8,'1','0'),
(365681,'Ticket',334,'User',15,'Doe John (90)','2025-04-30 18:00:56',4,'','Doe John (90)'),
(365682,'Ticket',334,'Group',15,'Doe John (90)','2025-04-30 18:00:56',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365683,'Ticket',334,'',0,'Doe John (90)','2025-04-30 18:00:56',12,'1','2'),
(365684,'Ticket',334,'0',20,'Doe John (90)','2025-04-30 18:00:56',0,'',''),
(365685,'Ticket',334,'PluginFormcreatorFormAnswer',15,'Doe John (90)','2025-04-30 18:00:56',0,'','Nouvelle demande (73)'),
(365686,'PluginFormcreatorFormAnswer',73,'Ticket',15,'Doe John (90)','2025-04-30 18:00:56',0,'','Nouvelle demande - Vérification SLA Priorité B - Demande indispensable (334)'),
(365687,'PluginFormcreatorFormAnswer',73,'0',20,'Doe John (90)','2025-04-30 18:00:56',0,'',''),
(365688,'Ticket',334,'',0,'GLPI Admin (2)','2025-04-30 18:05:32',7,'&nbsp; (0)','SYN-Demande indispensable (513)'),
(365689,'Ticket',334,'',0,'GLPI Admin (2)','2025-04-30 18:05:32',30,'Demandes-Priorité C-Normale (TRA-0DC)- Temps de traitement : 36h (37)','Demandes-Priorité B-Forte (TRA-0DB) - Temps de résolution : 24h (36)'),
(365690,'Ticket',334,'',0,'GLPI Admin (2)','2025-04-30 18:05:32',18,'2025-05-03 10:00:56','2025-05-02 12:00:56'),
(365691,'Ticket',334,'',0,'GLPI Admin (2)','2025-04-30 18:05:32',64,'jdoe (90)','admin (2)'),
(365692,'Ticket',282,'Group',15,'GLPI Admin (2)','2025-05-01 20:23:30',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365693,'Ticket',282,'Group',16,'GLPI Admin (2)','2025-05-01 20:23:30',0,'5-GR3-Groupe exploitation MEAE (247)',''),
(365694,'Profile',4,'ProfileRight',19,'GLPI Admin (2)','2025-06-10 14:18:38',0,'plugin_geststock (10839)',''),
(365695,'Profile',4,'ProfileRight',17,'GLPI Admin (2)','2025-06-10 14:18:38',0,'','plugin_geststock (10848)'),
(365696,'ProfileRight',10848,'0',20,'GLPI Admin (2)','2025-06-10 14:18:38',0,'',''),
(365697,'State',28,'',0,'GLPI Admin (2)','2025-06-10 14:25:02',86,'0','1'),
(365698,'State',29,'',0,'GLPI Admin (2)','2025-06-10 14:25:16',86,'0','1'),
(365699,'State',30,'',0,'GLPI Admin (2)','2025-06-10 14:25:31',86,'0','1'),
(365700,'State',31,'',0,'GLPI Admin (2)','2025-06-10 14:25:42',86,'0','1'),
(365701,'State',32,'',0,'GLPI Admin (2)','2025-06-10 14:26:00',86,'0','1'),
(365702,'State',33,'',0,'GLPI Admin (2)','2025-06-10 14:26:13',86,'0','1'),
(365703,'State',34,'',0,'GLPI Admin (2)','2025-06-10 14:26:22',86,'0','1'),
(365704,'State',35,'',0,'GLPI Admin (2)','2025-06-10 14:26:37',86,'0','1'),
(365705,'State',36,'',0,'GLPI Admin (2)','2025-06-10 14:26:51',86,'0','1'),
(365706,'State',21,'State',17,'GLPI Admin (2)','2025-06-10 14:28:26',0,'','En transit (37)'),
(365707,'State',37,'0',20,'GLPI Admin (2)','2025-06-10 14:28:26',0,'',''),
(365708,'Computer',33825,'',0,'GLPI Admin (2)','2025-06-10 14:42:23',23,'&nbsp; (0)','LENOVO (2785)'),
(365709,'Computer',33825,'ReservationItem',17,'GLPI Admin (2)','2025-06-10 14:48:45',0,'','N/A (9)'),
(365710,'Computer',33825,'ReservationItem',19,'GLPI Admin (2)','2025-06-10 14:48:55',0,'N/A (9)',''),
(365711,'PluginGeststockReservation',1,'0',20,'GLPI Admin (2)','2025-06-10 15:25:19',0,'',''),
(365712,'PluginGeststockReservation',1,'PluginGeststockReservation_Item',17,'GLPI Admin (2)','2025-06-10 15:25:19',0,'','N/A (1)'),
(365713,'Ticket',330,'ITILFollowup',17,'GLPI Admin (2)','2025-06-10 15:25:19',0,'','609'),
(365714,'Ticket',330,'ITILFollowup',12,'GLPI Admin (2)','2025-06-10 15:25:19',0,'','Suivi (609)'),
(365715,'Computer',33825,'',0,'GLPI Admin (2)','2025-06-10 15:28:23',5,'rt45gf','RT45GF'),
(365716,'Computer',33825,'',0,'GLPI Admin (2)','2025-06-10 15:32:01',31,'Dans le parc &#62; En Stock (26)','Dans le parc &#62; En transit (37)'),
(365717,'Computer',33825,'',0,'GLPI Admin (2)','2025-06-10 20:24:38',80,'MEAE (0)','MEAE &#62; Administration centrale (5)'),
(365718,'Computer',33825,'',0,'GLPI Admin (2)','2025-06-10 20:24:38',3,'Aéroport (131)','Paris &#62; Rue de Javel (136)'),
(365719,'Computer',33825,'',0,'GLPI Admin (2)','2025-06-10 20:24:38',31,'Dans le parc &#62; En transit (37)','Dans le parc &#62; En Stock (26)'),
(365720,'Item_DeviceHardDrive',19339,'',0,'GLPI Admin (2)','2025-06-10 20:24:38',3,'Aéroport (131)','Paris &#62; Rue de Javel (136)'),
(365721,'Computer',33825,'Item_DeviceHardDrive#locations_id',2,'GLPI Admin (2)','2025-06-10 20:24:38',0,'131','136'),
(365722,'Item_DeviceSoundCard',287,'',0,'GLPI Admin (2)','2025-06-10 20:24:38',3,'Aéroport (131)','Paris &#62; Rue de Javel (136)'),
(365723,'Computer',33825,'Item_DeviceSoundCard#locations_id',2,'GLPI Admin (2)','2025-06-10 20:24:38',0,'131','136'),
(365724,'Ticket',330,'',0,'GLPI Admin (2)','2025-06-10 20:24:38',19,'2025-06-10 15:25:19','2025-06-10 20:24:38'),
(365725,'Ticket',330,'Computer',15,'GLPI Admin (2)','2025-06-10 20:24:38',0,'','Fougère (33825)'),
(365726,'Computer',33825,'Ticket',15,'GLPI Admin (2)','2025-06-10 20:24:38',0,'','Transport de matériel - Transport de matériel de \"Paris &#62; Quai d\'Orsay\" à \"Paris &#62; Rue de Javel\" (330)'),
(365727,'PluginGeststockReservation',1,'',0,'GLPI Admin (2)','2025-06-10 20:24:38',10,'','2025-06-10 20:24:38'),
(365728,'PluginGeststockReservation',1,'',0,'GLPI Admin (2)','2025-06-10 20:24:38',11,'1','37'),
(365729,'Ticket',330,'ITILFollowup',17,'GLPI Admin (2)','2025-06-10 20:24:38',0,'','610'),
(365730,'Ticket',330,'ITILFollowup',12,'GLPI Admin (2)','2025-06-10 20:24:38',0,'','Suivi (610)'),
(365731,'Computer',33871,'',0,'GLPI Admin (2)','2025-06-10 20:27:42',86,'0','1'),
(365732,'ComputerModel',189,'',0,'GLPI Admin (2)','2025-06-10 20:32:09',132,'1','2'),
(365734,'Computer',33871,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365735,'Item_DeviceFirmware',380,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365736,'Computer',33871,'Item_DeviceFirmware#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365737,'Item_DeviceProcessor',24080,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365738,'Computer',33871,'Item_DeviceProcessor#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365739,'Item_DeviceHardDrive',19549,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365740,'Computer',33871,'Item_DeviceHardDrive#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365741,'Item_DeviceNetworkCard',1091,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365742,'Computer',33871,'Item_DeviceNetworkCard#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365743,'Item_DeviceDrive',8,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365744,'Computer',33871,'Item_DeviceDrive#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365745,'Item_DeviceGraphicCard',203,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365746,'Computer',33871,'Item_DeviceGraphicCard#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365747,'Item_DeviceControl',3929,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365748,'Computer',33871,'Item_DeviceControl#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365749,'Item_DeviceControl',3930,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365750,'Computer',33871,'Item_DeviceControl#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365751,'Item_DeviceControl',3931,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365752,'Computer',33871,'Item_DeviceControl#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365753,'Item_DeviceControl',3932,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365754,'Computer',33871,'Item_DeviceControl#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365755,'Item_DeviceControl',3933,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365756,'Computer',33871,'Item_DeviceControl#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365757,'Item_DeviceControl',3934,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365758,'Computer',33871,'Item_DeviceControl#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365759,'Item_DeviceControl',3935,'',0,'GLPI Admin (2)','2025-06-10 20:36:05',3,'&nbsp; (0)','Bordeaux (89)'),
(365760,'Computer',33871,'Item_DeviceControl#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:05',0,'0','89'),
(365761,'Computer',33696,'',0,'GLPI Admin (2)','2025-06-10 20:36:23',3,'&nbsp; (0)','BRON (113)'),
(365762,'Item_DeviceProcessor',23670,'',0,'GLPI Admin (2)','2025-06-10 20:36:23',3,'&nbsp; (0)','BRON (113)'),
(365763,'Computer',33696,'Item_DeviceProcessor#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:23',0,'0','113'),
(365764,'Item_DeviceMemory',19424,'',0,'GLPI Admin (2)','2025-06-10 20:36:23',3,'&nbsp; (0)','BRON (113)'),
(365765,'Computer',33696,'Item_DeviceMemory#locations_id',2,'GLPI Admin (2)','2025-06-10 20:36:23',0,'0','113'),
(365766,'Computer',33696,'',0,'GLPI Admin (2)','2025-06-10 20:36:27',86,'0','1'),
(365767,'User',2,'',0,'GLPI Admin (2)','2025-06-10 20:37:46',17,'','en_GB'),
(365768,'Ticket',335,'User',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-06-10 20:49:05',4,'','Labbé Carine (23)'),
(365769,'Ticket',335,'Group',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-06-10 20:49:05',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365770,'Ticket',335,'',0,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-06-10 20:49:05',12,'1','2'),
(365771,'Ticket',335,'0',20,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-06-10 20:49:05',0,'',''),
(365772,'Ticket',335,'PluginFormcreatorFormAnswer',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-06-10 20:49:05',0,'','Nouvelle demande (74)'),
(365773,'PluginFormcreatorFormAnswer',74,'Ticket',15,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-06-10 20:49:05',0,'','Nouvelle demande - Demande de réservation d\'une imprimante (335)'),
(365774,'PluginFormcreatorFormAnswer',74,'0',20,'GLPI Admin (2) prend l\'identité de Labbé Carine (23) ','2025-06-10 20:49:05',0,'',''),
(365775,'Profile',4,'ProfileRight',17,'GLPI Admin (2)','2025-06-10 21:27:07',0,'','plugin_reports_maedi_parcimprimantes (10850)'),
(365776,'ProfileRight',10850,'0',20,'GLPI Admin (2)','2025-06-10 21:27:07',0,'',''),
(365777,'User',2,'',0,'GLPI Admin (2)','2025-06-10 21:27:31',17,'en_GB',NULL),
(365778,'Monitor',69,'',0,'GLPI Admin (2)','2025-06-10 21:36:41',86,'0','1'),
(365779,'State',26,'',0,'GLPI Admin (2)','2025-06-10 21:36:59',86,'0','1'),
(365780,'State',21,'',0,'GLPI Admin (2)','2025-06-10 21:38:01',86,'0','1'),
(365781,'State',27,'',0,'GLPI Admin (2)','2025-06-10 21:38:01',86,'0','1'),
(365782,'PluginGeststockReservation',2,'0',20,'GLPI Admin (2)','2025-06-10 21:41:47',0,'',''),
(365783,'PluginGeststockReservation',2,'PluginGeststockReservation_Item',17,'GLPI Admin (2)','2025-06-10 21:41:47',0,'','N/A (2)'),
(365784,'Ticket',288,'ITILFollowup',17,'GLPI Admin (2)','2025-06-10 21:41:47',0,'','611'),
(365785,'Ticket',288,'ITILFollowup',12,'GLPI Admin (2)','2025-06-10 21:41:47',0,'','Suivi (611)'),
(365786,'Monitor',69,'',0,'GLPI Admin (2)','2025-06-10 21:43:30',31,'&nbsp; (0)','Dans le parc &#62; En Stock (26)'),
(365787,'Monitor',69,'',0,'GLPI Admin (2)','2025-06-10 21:45:30',31,'Dans le parc &#62; En Stock (26)','&nbsp; (0)'),
(365788,'Monitor',69,'',0,'GLPI Admin (2)','2025-06-10 21:46:17',31,'&nbsp; (0)','Dans le parc &#62; En Stock (26)'),
(365789,'Monitor',69,'',0,'GLPI Admin (2)','2025-06-10 21:46:48',31,'Dans le parc &#62; En Stock (26)','&nbsp; (0)'),
(365790,'RequestType',8,'0',20,'Maltot Cyrille (60)','2025-07-01 12:56:55',0,'',''),
(365791,'RuleTicket',1766,'RuleCriteria',17,'Maltot Cyrille (60)','2025-07-01 12:57:25',0,'','Source de la demande est Portail libre-service (3377)'),
(365792,'RuleTicket',1766,'',0,'Maltot Cyrille (60)','2025-07-01 12:57:25',19,'2025-03-04 16:30:01','2025-07-01 14:57:25'),
(365794,'RuleTicket',1766,'RuleCriteria',19,'Maltot Cyrille (60)','2025-07-01 12:57:43',0,'Source de la demande est Portail libre-service (3377)',''),
(365795,'RuleTicket',1766,'',0,'Maltot Cyrille (60)','2025-07-01 12:57:43',19,'2025-07-01 14:57:25','2025-07-01 14:57:43'),
(365796,'RuleTicket',1770,'RuleCriteria',17,'Maltot Cyrille (60)','2025-07-01 12:58:10',0,'','Source de la demande est Portail libre-service (3378)'),
(365797,'RuleTicket',1770,'',0,'Maltot Cyrille (60)','2025-07-01 12:58:10',19,'2025-04-30 15:06:15','2025-07-01 14:58:10'),
(365798,'RuleCriteria',3378,'0',20,'Maltot Cyrille (60)','2025-07-01 12:58:10',0,'',''),
(365799,'RuleTicket',1771,'RuleCriteria',17,'Maltot Cyrille (60)','2025-07-01 12:58:48',0,'','Source de la demande est Portail libre-service (3379)'),
(365800,'RuleTicket',1771,'',0,'Maltot Cyrille (60)','2025-07-01 12:58:48',19,'2025-04-30 15:06:15','2025-07-01 14:58:48'),
(365801,'RuleCriteria',3379,'0',20,'Maltot Cyrille (60)','2025-07-01 12:58:48',0,'',''),
(365802,'RequestType',8,'',0,'Maltot Cyrille (60)','2025-07-01 13:01:05',8,'0','1'),
(365803,'TicketTemplate',1,'TicketTemplatePredefinedField',17,'Maltot Cyrille (60)','2025-07-01 13:01:12',0,'','Source de la demande (61)'),
(365804,'TicketTemplatePredefinedField',61,'0',20,'Maltot Cyrille (60)','2025-07-01 13:01:12',0,'',''),
(365805,'Ticket',336,'User',15,'Maltot Cyrille (60)','2025-07-01 13:02:04',4,'','Maltot Cyrille (60)'),
(365806,'Ticket',336,'Group',15,'Maltot Cyrille (60)','2025-07-01 13:02:04',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365807,'Ticket',336,'',0,'Maltot Cyrille (60)','2025-07-01 13:02:04',12,'1','2'),
(365808,'Ticket',336,'0',20,'Maltot Cyrille (60)','2025-07-01 13:02:04',0,'',''),
(365809,'Ticket',336,'PluginFormcreatorFormAnswer',15,'Maltot Cyrille (60)','2025-07-01 13:02:04',0,'','Nouvelle demande (75)'),
(365810,'PluginFormcreatorFormAnswer',75,'Ticket',15,'Maltot Cyrille (60)','2025-07-01 13:02:04',0,'','Nouvelle demande - Bonjour, pouvez-vous m\'aider à configurer GLPI (336)'),
(365811,'PluginFormcreatorFormAnswer',75,'0',20,'Maltot Cyrille (60)','2025-07-01 13:02:04',0,'',''),
(365812,'Ticket',336,'Group',15,'Maltot Cyrille (60)','2025-07-01 13:02:59',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(365813,'Ticket',336,'Group',16,'Maltot Cyrille (60)','2025-07-01 13:04:21',0,'2-GR-Centre contact client (SPIE) (209)',''),
(365814,'RuleTicket',1771,'',0,'Maltot Cyrille (60)','2025-07-01 13:05:10',8,'0','1'),
(365815,'RuleTicket',1770,'',0,'Maltot Cyrille (60)','2025-07-01 13:05:18',8,'0','1'),
(365816,'Ticket',336,'',0,'Maltot Cyrille (60)','2025-07-01 13:05:29',12,'2','4'),
(365817,'Ticket',336,'',0,'Maltot Cyrille (60)','2025-07-01 13:05:29',12,'4','1'),
(365818,'Ticket',336,'Group',16,'Maltot Cyrille (60)','2025-07-01 13:05:29',0,'5-GR3-Groupe exploitation MEAE (247)',''),
(365819,'Ticket',336,'',0,'Maltot Cyrille (60)','2025-07-01 13:05:45',12,'1','4'),
(365820,'Ticket',336,'Group',15,'Maltot Cyrille (60)','2025-07-01 13:05:45',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(365821,'Ticket',336,'Group',15,'Maltot Cyrille (60)','2025-07-01 13:06:04',8,'','3-GR-SPIE_GLPI (243)'),
(365822,'Ticket',336,'Group',16,'Maltot Cyrille (60)','2025-07-01 13:06:04',0,'5-GR3-Groupe exploitation MEAE (247)',''),
(365823,'Ticket',336,'',0,'Maltot Cyrille (60)','2025-07-01 13:06:37',12,'4','2'),
(365824,'Ticket',336,'Group',15,'Maltot Cyrille (60)','2025-07-01 13:06:37',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365825,'Ticket',336,'Group',16,'Maltot Cyrille (60)','2025-07-01 13:06:37',0,'3-GR-SPIE_GLPI (243)',''),
(365826,'Profile',1,'',0,'GLPI Admin (2)','2025-09-10 12:53:51',108,'Gabarit Formulaire simplifie (23)','&nbsp; (0)'),
(365827,'Profile',1,'',0,'GLPI Admin (2)','2025-09-10 14:31:56',86,'1','3'),
(365828,'Ticket',337,'Peripheral',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',0,'','QEMU QEMU USB Tablet (453)'),
(365829,'Peripheral',453,'Ticket',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',0,'','Nouvelle demande - Association de périphérique au ticket (337)'),
(365830,'Ticket',337,'User',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',4,'','Zitouna Anita (16)'),
(365831,'Ticket',337,'Group',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365832,'PluginTagTag',7,'Ticket',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',0,'','Nouvelle demande - Association de périphérique au ticket (337)'),
(365833,'Ticket',337,'PluginTagTag',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',0,'','Personne VIP (7)'),
(365834,'Ticket',337,'',0,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',12,'1','2'),
(365835,'Ticket',337,'0',20,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',0,'',''),
(365836,'Ticket',337,'PluginFormcreatorFormAnswer',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',0,'','Nouvelle demande (76)'),
(365837,'PluginFormcreatorFormAnswer',76,'Ticket',15,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',0,'','Nouvelle demande - Association de périphérique au ticket (337)'),
(365838,'PluginFormcreatorFormAnswer',76,'0',20,'GLPI Admin (2) prend l\'identité de Zitouna Anita (16) ','2025-09-10 14:34:05',0,'',''),
(365839,'Ticket',338,'Peripheral',15,'GLPI Admin (2)','2025-09-10 14:34:54',0,'','Alcorlink USB Smart Card Reader (422)'),
(365840,'Peripheral',422,'Ticket',15,'GLPI Admin (2)','2025-09-10 14:34:54',0,'','Nouvelle demande - Nouvelle demande pour un ajout de périphérique (338)'),
(365841,'Ticket',338,'User',15,'GLPI Admin (2)','2025-09-10 14:34:54',4,'','GLPI Admin (2)'),
(365842,'Ticket',338,'Group',15,'GLPI Admin (2)','2025-09-10 14:34:54',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365843,'Ticket',338,'',0,'GLPI Admin (2)','2025-09-10 14:34:54',12,'1','2'),
(365844,'Ticket',338,'0',20,'GLPI Admin (2)','2025-09-10 14:34:54',0,'',''),
(365845,'Ticket',338,'PluginFormcreatorFormAnswer',15,'GLPI Admin (2)','2025-09-10 14:34:54',0,'','Nouvelle demande (77)'),
(365846,'PluginFormcreatorFormAnswer',77,'Ticket',15,'GLPI Admin (2)','2025-09-10 14:34:54',0,'','Nouvelle demande - Nouvelle demande pour un ajout de périphérique (338)'),
(365847,'PluginFormcreatorFormAnswer',77,'0',20,'GLPI Admin (2)','2025-09-10 14:34:54',0,'',''),
(365848,'Entity',13,'0',20,'Maltot Cyrille (60)','2025-09-24 04:13:01',0,'',''),
(365849,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',3,'-2','1'),
(365850,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',10,'-2','0'),
(365851,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',4,'-2','1'),
(365852,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',5,'-2','1'),
(365853,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',6,'-2','1'),
(365854,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',11,'-2','1'),
(365855,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',7,'-2','1'),
(365856,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',12,'-2','1'),
(365857,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',9,'-2','0'),
(365858,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',13,'-2','1'),
(365859,'PluginFormcreatorEntityconfig',14,'',0,'Maltot Cyrille (60)','2025-09-24 04:15:18',8,'','&#60;h1&#62;Bienvenue dans le portail libre-service de la &#60;span style=\"color: #3598db;\"&#62;&#60;strong&#62;Direction DAF&#60;/strong&#62;&#60;/span&#62;&#60;/h1&#62;rn&#60;p&#'),
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(365861,'Group',251,'0',20,'Maltot Cyrille (60)','2025-09-24 04:20:43',0,'',''),
(365862,'User',16,'Profile',17,'Maltot Cyrille (60)','2025-09-24 04:23:45',0,'','MEAE > Direction DAF (13), 1-Utilisateur du Portail WEB Libre service (1)'),
(365863,'Profile',1,'User',17,'Maltot Cyrille (60)','2025-09-24 04:23:45',0,'','Zitouna Anita (16), MEAE > Direction DAF (13)'),
(365864,'Entity',13,'User',17,'Maltot Cyrille (60)','2025-09-24 04:23:45',0,'','Zitouna Anita (16), 1-Utilisateur du Portail WEB Libre service (1)'),
(365865,'User',91,'UserEmail',17,'Maltot Cyrille (60)','2025-09-24 04:27:04',0,'','j.yin@addlys.com (64)'),
(365866,'UserEmail',64,'0',20,'Maltot Cyrille (60)','2025-09-24 04:27:04',0,'',''),
(365867,'User',91,'Profile',17,'Maltot Cyrille (60)','2025-09-24 04:27:04',0,'','MEAE > Direction DAF (13), 3-Analyste de tickets (6)'),
(365868,'Profile',6,'User',17,'Maltot Cyrille (60)','2025-09-24 04:27:04',0,'','Yin Jiao (91), MEAE > Direction DAF (13)'),
(365869,'Entity',13,'User',17,'Maltot Cyrille (60)','2025-09-24 04:27:04',0,'','Yin Jiao (91), 3-Analyste de tickets (6)'),
(365870,'User',91,'0',20,'Maltot Cyrille (60)','2025-09-24 04:27:04',0,'',''),
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(365872,'Group',250,'User',15,'Maltot Cyrille (60)','2025-09-24 04:27:19',0,'','Yin Jiao (91)'),
(365873,'User',91,'',0,'Maltot Cyrille (60)','2025-09-24 04:27:28',80,'MEAE (0)','MEAE &#62; Direction DAF (13)'),
(365874,'User',91,'',0,'Maltot Cyrille (60)','2025-09-24 04:27:28',20,'&nbsp; (0)','3-Analyste de tickets (6)'),
(365875,'User',91,'',0,'Maltot Cyrille (60)','2025-09-24 04:27:28',13,'&nbsp; (0)','GR-DAF-support et assistance (250)'),
(365876,'User',91,'',0,'Maltot Cyrille (60)','2025-09-24 04:28:27',150,'','cd/91_68d3736c021cd.png'),
(365877,'User',91,'',0,'Maltot Cyrille (60)','2025-09-24 04:31:39',150,'cd/91_68d3736c021cd.png','d9/91_68d3742b19dd9.png'),
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(365892,'ITILCategory',523,'0',20,'Maltot Cyrille (60)','2025-09-24 04:51:41',0,'',''),
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(365896,'ITILCategory',523,'',0,'Maltot Cyrille (60)','2025-09-24 04:51:55',85,'1','0'),
(365897,'ITILCategory',521,'ITILCategory',17,'Maltot Cyrille (60)','2025-09-24 04:52:10',0,'','1-Message d\'erreur (524)'),
(365903,'ITILCategory',521,'ITILCategory',17,'Maltot Cyrille (60)','2025-09-24 04:52:40',0,'','2-Non fonctionnel (525)'),
(365909,'ITILCategory',521,'ITILCategory',17,'Maltot Cyrille (60)','2025-09-24 04:53:42',0,'','3-Comprtement inadéquat (526)'),
(365910,'ITILCategory',526,'0',20,'Maltot Cyrille (60)','2025-09-24 04:53:42',0,'',''),
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(365913,'ITILCategory',526,'',0,'Maltot Cyrille (60)','2025-09-24 04:53:56',76,'1','0'),
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(365915,'PluginFormcreatorForm',92,'0',20,'Maltot Cyrille (60)','2025-09-24 04:58:01',0,'',''),
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(365917,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 04:59:59',4,'Demande de l\'assistance auprès de la Direction DAF','Demande de l\'assistance auprès de la Direction DAF pour cette application'),
(365918,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 05:01:27',9,'1','2'),
(365919,'PluginFormcreatorForm',92,'Group',15,'Maltot Cyrille (60)','2025-09-24 05:01:27',0,'','GR-DAF-support et assistance (250)'),
(365920,'Group',250,'PluginFormcreatorForm',15,'Maltot Cyrille (60)','2025-09-24 05:01:27',0,'','Application Gestion des coûts (92)'),
(365921,'PluginFormcreatorForm',92,'Group',15,'Maltot Cyrille (60)','2025-09-24 05:01:27',0,'','GR-DAF-Gestion (251)'),
(365922,'Group',251,'PluginFormcreatorForm',15,'Maltot Cyrille (60)','2025-09-24 05:01:27',0,'','Application Gestion des coûts (92)'),
(365923,'PluginFormcreatorForm',92,'Profile',15,'Maltot Cyrille (60)','2025-09-24 05:01:27',0,'','1-Utilisateur du Portail WEB Libre service (1)'),
(365924,'Profile',1,'PluginFormcreatorForm',15,'Maltot Cyrille (60)','2025-09-24 05:01:27',0,'','Application Gestion des coûts (92)'),
(365925,'PluginFormcreatorForm',92,'Profile',15,'Maltot Cyrille (60)','2025-09-24 05:01:27',0,'','6-Super-Admin (4)'),
(365926,'Profile',4,'PluginFormcreatorForm',15,'Maltot Cyrille (60)','2025-09-24 05:01:27',0,'','Application Gestion des coûts (92)'),
(365927,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 05:03:37',1,'Application Gestion des coûts','Demande pour Application Gestion des coûts'),
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(365931,'Group',250,'PluginFormcreatorForm',15,'Maltot Cyrille (60)','2025-09-24 05:06:19',0,'','Signaler un problème pour l\'application Gestion des coûts (93)'),
(365932,'PluginFormcreatorForm',93,'Group',15,'Maltot Cyrille (60)','2025-09-24 05:06:19',0,'','GR-DAF-Gestion (251)'),
(365933,'Group',251,'PluginFormcreatorForm',15,'Maltot Cyrille (60)','2025-09-24 05:06:19',0,'','Signaler un problème pour l\'application Gestion des coûts (93)'),
(365934,'PluginFormcreatorForm',93,'Profile',15,'Maltot Cyrille (60)','2025-09-24 05:06:19',0,'','1-Utilisateur du Portail WEB Libre service (1)'),
(365935,'Profile',1,'PluginFormcreatorForm',15,'Maltot Cyrille (60)','2025-09-24 05:06:19',0,'','Signaler un problème pour l\'application Gestion des coûts (93)'),
(365936,'PluginFormcreatorForm',93,'Profile',15,'Maltot Cyrille (60)','2025-09-24 05:06:19',0,'','6-Super-Admin (4)'),
(365937,'Profile',4,'PluginFormcreatorForm',15,'Maltot Cyrille (60)','2025-09-24 05:06:19',0,'','Signaler un problème pour l\'application Gestion des coûts (93)'),
(365938,'PluginFormcreatorForm',93,'',0,'Maltot Cyrille (60)','2025-09-24 05:09:04',30,'0','1'),
(365939,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 05:09:26',1,'Demande pour Application Gestion des coûts','DAF-Demande pour Application Gestion des coûts'),
(365940,'PluginFormcreatorForm',93,'',0,'Maltot Cyrille (60)','2025-09-24 05:09:38',1,'Signaler un problème pour l\'application Gestion des coûts','DAF-Signaler un problème pour l\'application Gestion des coûts'),
(365941,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 05:09:46',30,'0','1'),
(365942,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 05:10:12',32,'#f3f6f4','#ffffff'),
(365943,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 05:10:27',33,'#e69138','#f1c232'),
(365944,'PluginFormcreatorForm',93,'',0,'Maltot Cyrille (60)','2025-09-24 05:10:46',33,'#e69138','#f1c232'),
(365945,'PluginFormcreatorForm',93,'',0,'Maltot Cyrille (60)','2025-09-24 05:11:05',33,'#f1c232','#6aa84f'),
(365946,'PluginFormcreatorForm',93,'',0,'Maltot Cyrille (60)','2025-09-24 05:11:14',33,'#6aa84f','#b6d7a8'),
(365947,'PluginFormcreatorForm',93,'',0,'Maltot Cyrille (60)','2025-09-24 05:11:55',33,'#b6d7a8','#a2d1d8'),
(365948,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 05:12:13',33,'#f1c232','#a2d1d8'),
(365949,'PluginFormcreatorCategory',41,'0',20,'Maltot Cyrille (60)','2025-09-24 05:12:44',0,'',''),
(365950,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 05:12:51',10,'Demande d\'assistance (4)','Applications DAF (41)'),
(365951,'PluginFormcreatorForm',93,'',0,'Maltot Cyrille (60)','2025-09-24 05:13:00',10,'Environnement de travail &#62; Demande d\'assistance (8)','Applications DAF (41)'),
(365952,'Ticket',339,'User',15,'Zitouna Anita (16)','2025-09-24 05:15:39',4,'','Zitouna Anita (16)'),
(365953,'Ticket',339,'Group',15,'Zitouna Anita (16)','2025-09-24 05:15:39',8,'','GR-DAF-support et assistance (250)'),
(365954,'PluginTagTag',7,'Ticket',15,'Zitouna Anita (16)','2025-09-24 05:15:39',0,'','Assistance pour application gestion des coûts (339)'),
(365955,'Ticket',339,'PluginTagTag',15,'Zitouna Anita (16)','2025-09-24 05:15:39',0,'','Personne VIP (7)'),
(365956,'Ticket',339,'',0,'Zitouna Anita (16)','2025-09-24 05:15:39',12,'1','2'),
(365957,'Ticket',339,'0',20,'Zitouna Anita (16)','2025-09-24 05:15:39',0,'',''),
(365958,'Ticket',339,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-09-24 05:15:39',0,'','Demande d\'assistance (DAF) (78)'),
(365959,'PluginFormcreatorFormAnswer',78,'Ticket',15,'Zitouna Anita (16)','2025-09-24 05:15:39',0,'','Assistance pour application gestion des coûts (339)'),
(365960,'PluginFormcreatorFormAnswer',78,'0',20,'Zitouna Anita (16)','2025-09-24 05:15:39',0,'',''),
(365961,'User',91,'',0,'Maltot Cyrille (60)','2025-09-24 05:16:57',1,'Jyin','jyin'),
(365962,'PluginNewsAlert',8,'',0,'Maltot Cyrille (60)','2025-09-24 05:19:23',9,'1','0'),
(365963,'Profile',6,'',0,'Maltot Cyrille (60)','2025-09-24 05:23:23',87,'[\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\",\"SoftwareLicense\",\"Certificate\",\"Domain\",\"Appliance\",\"Database\",\"PluginAccountsAccount\"]','[\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\",\"SoftwareLicense\",\"Certificate\",\"Domain\",\"Appliance\",\"Database\"]'),
(365964,'Profile',6,'',0,'Maltot Cyrille (60)','2025-09-24 05:23:23',102,'112655','104463'),
(365965,'Profile',6,'',0,'Maltot Cyrille (60)','2025-09-24 05:24:04',102,'104463','108559'),
(365966,'Profile',6,'',0,'Maltot Cyrille (60)','2025-09-24 05:27:52',102,'108559','112655'),
(365967,'Profile',6,'',0,'Maltot Cyrille (60)','2025-09-24 05:28:05',102,'112655','112654'),
(365968,'Profile',6,'',0,'Maltot Cyrille (60)','2025-09-24 05:28:12',102,'112654','108558'),
(365969,'Profile',6,'',0,'Maltot Cyrille (60)','2025-09-24 05:29:04',102,'108558','109582'),
(365970,'Ticket',339,'',0,'Yin Jiao (91)','2025-09-24 05:30:12',64,'azitouna (16)','jyin (91)'),
(365971,'Ticket',339,'Group',15,'Yin Jiao (91)','2025-09-24 05:30:12',8,'','GR-DAF-Gestion (251)'),
(365972,'Ticket',339,'Group',16,'Yin Jiao (91)','2025-09-24 05:30:12',0,'GR-DAF-support et assistance (250)',''),
(365973,'Profile',6,'',0,'Maltot Cyrille (60)','2025-09-24 05:30:38',102,'109582','108558'),
(365974,'Ticket',339,'',0,'Maltot Cyrille (60)','2025-09-24 05:31:27',64,'jyin (91)','cmaltot (60)'),
(365975,'Ticket',339,'Group',15,'Maltot Cyrille (60)','2025-09-24 05:31:27',8,'','GR-DAF-support et assistance (250)'),
(365976,'Ticket',339,'Group',16,'Maltot Cyrille (60)','2025-09-24 05:31:27',0,'GR-DAF-Gestion (251)',''),
(365977,'Profile',6,'',0,'Maltot Cyrille (60)','2025-09-24 05:32:13',102,'108558','112654'),
(365978,'Ticket',304,'',0,'Maltot Cyrille (60)','2025-09-24 05:34:14',64,'admin (2)','cmaltot (60)'),
(365979,'Ticket',304,'',0,'Maltot Cyrille (60)','2025-09-24 05:34:14',150,'0','8271036'),
(365980,'Ticket',304,'Group',15,'Maltot Cyrille (60)','2025-09-24 05:34:14',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365981,'Ticket',304,'',0,'Maltot Cyrille (60)','2025-09-24 05:34:14',12,'1','2'),
(365982,'Ticket',285,'',0,'Maltot Cyrille (60)','2025-09-24 05:34:38',64,'admin (2)','cmaltot (60)'),
(365983,'Ticket',285,'',0,'Maltot Cyrille (60)','2025-09-24 05:34:38',150,'0','8935026'),
(365984,'Ticket',285,'Group',15,'Maltot Cyrille (60)','2025-09-24 05:34:38',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365985,'Ticket',285,'',0,'Maltot Cyrille (60)','2025-09-24 05:34:38',12,'1','2'),
(365986,'Ticket',304,'',0,'Maltot Cyrille (60)','2025-09-24 05:35:20',12,'2','1'),
(365987,'Ticket',304,'Group',16,'Maltot Cyrille (60)','2025-09-24 05:35:20',0,'2-GR-Centre contact client (SPIE) (209)',''),
(365988,'Ticket',304,'',0,'Maltot Cyrille (60)','2025-09-24 05:35:36',12,'1','2'),
(365989,'Ticket',304,'Group',15,'Maltot Cyrille (60)','2025-09-24 05:36:07',8,'','2-GR-Centre contact client (SPIE) (209)'),
(365990,'User',41,'Profile',17,'Maltot Cyrille (60)','2025-09-24 05:40:35',0,'','MEAE > Administration centrale (5), 3-Analyste de tickets (6)'),
(365991,'Profile',6,'User',17,'Maltot Cyrille (60)','2025-09-24 05:40:35',0,'','Bois Jacques (41), MEAE > Administration centrale (5)'),
(365992,'Entity',5,'User',17,'Maltot Cyrille (60)','2025-09-24 05:40:35',0,'','Bois Jacques (41), 3-Analyste de tickets (6)'),
(365993,'User',41,'Profile',19,'Maltot Cyrille (60)','2025-09-24 05:40:43',0,'MEAE (0), 3-Analyste de tickets (6) (R)',''),
(365994,'Profile',6,'User',19,'Maltot Cyrille (60)','2025-09-24 05:40:43',0,'Bois Jacques (41), MEAE (0) (R)',''),
(365995,'Entity',0,'User',19,'Maltot Cyrille (60)','2025-09-24 05:40:43',0,'Bois Jacques (41), 3-Analyste de tickets (6) (R)',''),
(365996,'Ticket',339,'',0,'Yin Jiao (91)','2025-09-24 05:41:47',64,'cmaltot (60)','jyin (91)'),
(365997,'Ticket',339,'Group',15,'Yin Jiao (91)','2025-09-24 05:41:47',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(365998,'Ticket',339,'User',15,'Bois Jacques (41)','2025-09-24 05:42:58',5,'','Bois Jacques (41)'),
(365999,'Ticket',339,'',0,'Yin Jiao (91)','2025-09-24 05:43:21',64,'jbois (41)','jyin (91)'),
(366000,'Ticket',339,'User',15,'Yin Jiao (91)','2025-09-24 05:43:21',5,'','Yin Jiao (91)'),
(366001,'Ticket',340,'User',15,'Zitouna Anita (16)','2025-09-24 08:38:03',4,'','Zitouna Anita (16)'),
(366002,'Ticket',340,'Group',15,'Zitouna Anita (16)','2025-09-24 08:38:03',8,'','GR-DAF-support et assistance (250)'),
(366003,'PluginTagTag',7,'Ticket',15,'Zitouna Anita (16)','2025-09-24 08:38:03',0,'','Incident pour application gestion des coûts (340)'),
(366004,'Ticket',340,'PluginTagTag',15,'Zitouna Anita (16)','2025-09-24 08:38:03',0,'','Personne VIP (7)'),
(366005,'Ticket',340,'',0,'Zitouna Anita (16)','2025-09-24 08:38:03',12,'1','2'),
(366006,'Ticket',340,'0',20,'Zitouna Anita (16)','2025-09-24 08:38:03',0,'',''),
(366007,'Ticket',340,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-09-24 08:38:03',0,'','Signaler un problème pour l\'application Gestion des coûts (79)'),
(366008,'PluginFormcreatorFormAnswer',79,'Ticket',15,'Zitouna Anita (16)','2025-09-24 08:38:03',0,'','Incident pour application gestion des coûts (340)'),
(366009,'PluginFormcreatorFormAnswer',79,'0',20,'Zitouna Anita (16)','2025-09-24 08:38:03',0,'',''),
(366010,'Ticket',340,'',0,'Yin Jiao (91)','2025-09-24 08:44:35',64,'azitouna (16)','jyin (91)'),
(366011,'Ticket',340,'Group',15,'Yin Jiao (91)','2025-09-24 08:44:35',8,'','5-GR3-Groupe exploitation MEAE (247)'),
(366012,'Ticket',340,'ITILFollowup',17,'Yin Jiao (91)','2025-09-24 08:45:02',0,'','612'),
(366013,'Ticket',340,'ITILFollowup',12,'Yin Jiao (91)','2025-09-24 08:45:02',0,'','Helpdesk (612)'),
(366014,'Ticket',340,'Group',16,'Yin Jiao (91)','2025-09-24 08:48:41',0,'5-GR3-Groupe exploitation MEAE (247)',''),
(366015,'Group',252,'0',20,'Maltot Cyrille (60)','2025-09-24 08:49:21',0,'',''),
(366016,'Group',252,'',0,'Maltot Cyrille (60)','2025-09-24 08:50:18',80,'MEAE (0)','MEAE &#62; Administration centrale (5)'),
(366017,'User',41,'Group',15,'Maltot Cyrille (60)','2025-09-24 08:50:40',0,'','GR-DINUM-Exploitation (252)'),
(366018,'Group',252,'User',15,'Maltot Cyrille (60)','2025-09-24 08:50:40',0,'','Bois Jacques (41)'),
(366019,'User',91,'Profile',17,'Maltot Cyrille (60)','2025-09-24 08:55:29',0,'','MEAE (0), 3-Analyste de tickets (6) (R)'),
(366020,'Profile',6,'User',17,'Maltot Cyrille (60)','2025-09-24 08:55:29',0,'','Yin Jiao (91), MEAE (0) (R)'),
(366021,'Entity',0,'User',17,'Maltot Cyrille (60)','2025-09-24 08:55:29',0,'','Yin Jiao (91), 3-Analyste de tickets (6) (R)'),
(366022,'Group',252,'',0,'Maltot Cyrille (60)','2025-09-24 08:56:54',86,'0','1'),
(366023,'Group',252,'',0,'Maltot Cyrille (60)','2025-09-24 08:59:27',80,'MEAE &#62; Administration centrale (5)','MEAE (0)'),
(366024,'User',91,'Profile',19,'Maltot Cyrille (60)','2025-09-24 09:01:35',0,'MEAE (0), 3-Analyste de tickets (6) (R)',''),
(366025,'Profile',6,'User',19,'Maltot Cyrille (60)','2025-09-24 09:01:35',0,'Yin Jiao (91), MEAE (0) (R)',''),
(366026,'Entity',0,'User',19,'Maltot Cyrille (60)','2025-09-24 09:01:35',0,'Yin Jiao (91), 3-Analyste de tickets (6) (R)',''),
(366027,'Ticket',340,'Group',15,'Yin Jiao (91)','2025-09-24 09:02:10',8,'','GR-DINUM-Exploitation (252)'),
(366028,'Ticket',341,'0',20,'Bois Jacques (41)','2025-09-24 09:07:17',0,'',''),
(366029,'Ticket',341,'User',15,'Bois Jacques (41)','2025-09-24 09:07:24',66,'','Bois Jacques (41)'),
(366030,'Ticket',341,'',0,'Bois Jacques (41)','2025-09-24 09:07:30',150,'0','13'),
(366031,'Ticket',341,'User',15,'Bois Jacques (41)','2025-09-24 09:07:30',5,'','Bois Jacques (41)'),
(366032,'Ticket',341,'',0,'Bois Jacques (41)','2025-09-24 09:07:30',12,'1','2'),
(366033,'Ticket',341,'User',15,'Bois Jacques (41)','2025-09-24 09:07:38',4,'','Durand Manuel (85)'),
(366034,'Ticket',341,'',0,'Bois Jacques (41)','2025-09-24 09:07:54',12,'2','4'),
(366035,'Ticket',341,'Group',15,'Bois Jacques (41)','2025-09-24 09:07:54',8,'','GR-DINUM-Exploitation (252)'),
(366036,'Ticket',341,'User',16,'Bois Jacques (41)','2025-09-24 09:07:54',0,'Bois Jacques (41)',''),
(366037,'Group',250,'',0,'Maltot Cyrille (60)','2025-09-24 09:12:07',80,'MEAE &#62; Direction DAF (13)','MEAE (0)'),
(366038,'Group',250,'',0,'Maltot Cyrille (60)','2025-09-24 09:12:22',86,'0','1'),
(366039,'Ticket',341,'Group',15,'Bois Jacques (41)','2025-09-24 09:12:41',8,'','GR-DAF-support et assistance (250)'),
(366040,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 09:16:29',5,'MEAE &#62; Direction DAF (13)','MEAE (0)'),
(366041,'PluginFormcreatorForm',93,'',0,'Maltot Cyrille (60)','2025-09-24 09:17:01',5,'MEAE &#62; Direction DAF (13)','MEAE (0)'),
(366042,'PluginFormcreatorForm',92,'',0,'Maltot Cyrille (60)','2025-09-24 09:24:33',6,'0','1'),
(366043,'User',16,'Profile',19,'Maltot Cyrille (60)','2025-09-24 09:25:39',0,'MEAE > Direction DAF (13), 1-Utilisateur du Portail WEB Libre service (1)',''),
(366044,'Profile',1,'User',19,'Maltot Cyrille (60)','2025-09-24 09:25:39',0,'Zitouna Anita (16), MEAE > Direction DAF (13)',''),
(366045,'Entity',13,'User',19,'Maltot Cyrille (60)','2025-09-24 09:25:39',0,'Zitouna Anita (16), 1-Utilisateur du Portail WEB Libre service (1)',''),
(366046,'Ticket',342,'User',15,'Zitouna Anita (16)','2025-09-24 09:26:47',4,'','Zitouna Anita (16)'),
(366047,'Ticket',342,'Group',15,'Zitouna Anita (16)','2025-09-24 09:26:47',8,'','GR-DAF-support et assistance (250)'),
(366048,'PluginTagTag',7,'Ticket',15,'Zitouna Anita (16)','2025-09-24 09:26:47',0,'','Assistance pour application gestion des coûts (342)'),
(366049,'Ticket',342,'PluginTagTag',15,'Zitouna Anita (16)','2025-09-24 09:26:47',0,'','Personne VIP (7)'),
(366050,'Ticket',342,'',0,'Zitouna Anita (16)','2025-09-24 09:26:47',12,'1','2'),
(366051,'Ticket',342,'0',20,'Zitouna Anita (16)','2025-09-24 09:26:47',0,'',''),
(366052,'Ticket',342,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-09-24 09:26:47',0,'','Demande d\'assistance (DAF) (80)'),
(366053,'PluginFormcreatorFormAnswer',80,'Ticket',15,'Zitouna Anita (16)','2025-09-24 09:26:47',0,'','Assistance pour application gestion des coûts (342)'),
(366054,'PluginFormcreatorFormAnswer',80,'0',20,'Zitouna Anita (16)','2025-09-24 09:26:47',0,'',''),
(366055,'Ticket',342,'',0,'Maltot Cyrille (60)','2025-09-24 09:27:46',64,'azitouna (16)','cmaltot (60)'),
(366056,'Ticket',342,'Group',15,'Maltot Cyrille (60)','2025-09-24 09:27:46',8,'','GR-DINUM-Exploitation (252)'),
(366057,'Ticket',343,'User',15,'Zitouna Anita (16)','2025-09-24 09:30:37',4,'','Zitouna Anita (16)'),
(366058,'Ticket',343,'Group',15,'Zitouna Anita (16)','2025-09-24 09:30:37',8,'','GR-DAF-support et assistance (250)'),
(366059,'PluginTagTag',7,'Ticket',15,'Zitouna Anita (16)','2025-09-24 09:30:37',0,'','Assistance pour application gestion des coûts (343)'),
(366060,'Ticket',343,'PluginTagTag',15,'Zitouna Anita (16)','2025-09-24 09:30:37',0,'','Personne VIP (7)'),
(366061,'Ticket',343,'',0,'Zitouna Anita (16)','2025-09-24 09:30:37',12,'1','2'),
(366062,'Ticket',343,'0',20,'Zitouna Anita (16)','2025-09-24 09:30:37',0,'',''),
(366063,'Ticket',343,'PluginFormcreatorFormAnswer',15,'Zitouna Anita (16)','2025-09-24 09:30:37',0,'','Demande d\'assistance (DAF) (81)'),
(366064,'PluginFormcreatorFormAnswer',81,'Ticket',15,'Zitouna Anita (16)','2025-09-24 09:30:37',0,'','Assistance pour application gestion des coûts (343)'),
(366065,'PluginFormcreatorFormAnswer',81,'0',20,'Zitouna Anita (16)','2025-09-24 09:30:37',0,'',''),
(366066,'Ticket',343,'',0,'Yin Jiao (91)','2025-09-24 09:33:31',64,'azitouna (16)','jyin (91)'),
(366067,'Ticket',343,'Group',15,'Yin Jiao (91)','2025-09-24 09:33:31',8,'','GR-DINUM-Exploitation (252)'),
(366068,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','agent (11683)'),
(366069,'ProfileRight',11683,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366070,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','appliance (11684)'),
(366071,'ProfileRight',11684,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366072,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','bookmark_public (11685)'),
(366073,'ProfileRight',11685,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366074,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','branding::custompalette (11686)'),
(366075,'ProfileRight',11686,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366076,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','budget (11687)'),
(366077,'ProfileRight',11687,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366078,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','cable_management (11688)'),
(366079,'ProfileRight',11688,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366080,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','calendar (11689)'),
(366081,'ProfileRight',11689,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366082,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','cartridge (11690)'),
(366083,'ProfileRight',11690,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366084,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','certificate (11691)'),
(366085,'ProfileRight',11691,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366086,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','change (11692)'),
(366087,'ProfileRight',11692,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
(366088,'Profile',42,'ProfileRight',17,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'','changevalidation (11693)'),
(366089,'ProfileRight',11693,'0',20,'Maltot Cyrille (60)','2025-09-26 12:25:25',0,'',''),
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